Re: [asterisk-users] Remote Agents

2010-03-06 Thread Tzafrir Cohen
On Thu, Mar 04, 2010 at 08:59:10PM -0500, Matt wrote: I've got a ton of files in doc but not that file. http://svn.digium.com/svn/asterisk/branches/1.6.2/doc/building_queues.txt -- Tzafrir Cohen icq#16849755 jabber:tzafrir.co...@xorcom.com +972-50-7952406

[asterisk-users] Remote Agents

2010-03-04 Thread Matt
I'm trying to setup a situation where I have agents on POTS lines at remote locations. I want to allow them to call a DID, log into the Asterisk system, and be an agent. Ultimately I'd like Asterisk to call them at the number they were at when they logged in. Does this functionality exist in

Re: [asterisk-users] Remote Agents

2010-03-04 Thread Steve Edwards
On Thu, 4 Mar 2010, Matt wrote: I'm trying to setup a situation where I have agents on POTS lines at remote locations. I want to allow them to call a DID, log into the Asterisk system, and be an agent. Ultimately I'd like Asterisk to call them at the number they were at when they logged

Re: [asterisk-users] Remote Agents

2010-03-04 Thread Matt
Steve, Already found it -- but I was under the impression this was deprecated and removed in 1.6? On Thu, Mar 4, 2010 at 6:44 PM, Steve Edwards asterisk@sedwards.comwrote: On Thu, 4 Mar 2010, Matt wrote: I'm trying to setup a situation where I have agents on POTS lines at remote

Re: [asterisk-users] Remote Agents

2010-03-04 Thread Leif Madsen
Matt wrote: Already found it -- but I was under the impression this was deprecated and removed in 1.6? Try looking in the doc/ subdirectory of your Asterisk 1.6.2 source. You're looking for the building_queues.txt file. Leif. --

Re: [asterisk-users] Remote Agents

2010-03-04 Thread Matt
I've got a ton of files in doc but not that file. On Thu, Mar 4, 2010 at 7:32 PM, Leif Madsen leif.mad...@asteriskdocs.orgwrote: Matt wrote: Already found it -- but I was under the impression this was deprecated and removed in 1.6? Try looking in the doc/ subdirectory of your Asterisk

Re: [Asterisk-Users] Remote Agents

2003-07-15 Thread Jim Friedeck
Derek, Download gastman from CVS. If you look at the gastman.c file, it sort of spells out how to get info to and from Asterisk. Very neat interface. It's graphics aren't reliable on my installation but the IP conversations are robust. I would suggest modeling your application's PBX

Re: [Asterisk-Users] Remote Agents

2003-07-15 Thread Emanuele Pucciarelli
Il lun, 2003-07-14 alle 20:48, Derek Barber ha scritto: One of the key features we need is the Remote Agent, I am not sure how this works and was wondering if someone could give me some information on that. We would like to have calls routed through Asterisk to remote agents at home and then

[Asterisk-Users] Remote Agents

2003-07-14 Thread Derek Barber
Hi, First a little background: the company that I work at have currently been using a Windows-based PBX solution called Televantage. We are primarily a linux-based development shop but originally went with Televantage on the recomendation of someone who no longer works with us. Suffice to say,

Re: [Asterisk-Users] Remote Agents

2003-07-14 Thread Jim Friedeck
Derek, Screen pops Iin Windows) usually rely on the Microsoft TAPI system. Asterisk doesn't talk to TAPI as far as I know. I am trying to write a VB interface to the management system on Asterisk but the going is slow. We looked at TeleVantage and the cost for 30 agents and full reporting

Re: [Asterisk-Users] Remote Agents

2003-07-14 Thread Derek Barber
Jim, thanks for your reply, that is very helpful. We actually are planning on using Linux for our remote agents so the screen-pop will be a linux application. Do you know if that feature is supported in Asterisk or do you know if it would be easy to implement if it isn't supported yet? Thanks,

Re: [Asterisk-Users] Remote Agents

2003-07-14 Thread Michael Bielicki
you can probably code something rather easily with the management interface On Monday 14 July 2003 21:43, Derek Barber wrote: Jim, thanks for your reply, that is very helpful. We actually are planning on using Linux for our remote agents so the screen-pop will be a linux application. Do