Hi list,
I hope this isn't in error but if it is I apologize.
I have a small project request on hand where the clients want their
customers to be able to dial in to conduct business over the phone in a
completely automated manner. From my limited understanding this looks a lot
like a call center
On Sun, 20 Oct 2013, Notify Me wrote:
I have a small project request on hand where the clients want their
customers to be able to dial in to conduct business over the phone in a
completely automated manner. From my limited understanding this looks a
lot like a call center where one has to
Hi and thanks for the response, much appreciated!
From what I'm being told, its some sort of pension (financial)
organization, customers are supposed to be able to manage their accounts
over the phone. That's all I know so far.
On Oct 20, 2013 5:57 PM, Steve Edwards asterisk@sedwards.com
On Sun, 20 Oct 2013, Notify Me wrote:
From what I'm being told, its some sort of pension (financial)
organization, customers are supposed to be able to manage their accounts
over the phone.
That still leaves a lot unsaid. How far does 'manage their accounts'
extend? I can see 'look up my
