Configure it from queues.conf (if you're using the flatfiles) and set
timeoutpriority = conf...I may not have it exactly right, but in the sample
queues.conf they lay it out pretty clearly
2011/5/1 Torintino T
> Hi All,
>
> I have Asterisk 1.6.2.13, I need to setup a queue of (6) agents, Ring
Hi All,
I have Asterisk 1.6.2.13, I need to setup a queue
of (6) agents, Ring All strategy, I need to set the maximum total time
for the caller (Ringing/OR Waiting) on the queue is (2) minutes before
going to a fail-over which is a Ring Group of external numbers.
How the total max time is bei
Greetings List
I'm trying to setup a queue in a different way that usual to give a
clearer feedback to the customer.
What i'm trying to do is to let the caller hear MOH when no agent's
phones are ringing (i.e. everybody busy or there are no agents
agailable/logged in) but ring on the caller side