On Mon, 2010-09-13 at 12:49 +1200, Matt Riddell wrote:
On 11/09/10 12:44 PM, Carlos Chavez wrote:
The past few days I started having a problem with a small call center
setup. All agents use Eyebeam 1.5 to receive calls from a queue. Eyebeam
is
configured to auto answer the call.
What strategy are you using for the Queue?
We are using Least Recent at the moment. Why would queue strategy
impact this?
Carlos: I had similar issues, caused by a setting somewhere in the advanced
section of eyeBeam. Something about Disconnect if no audio received for x
Integrated Digital Systems
CCNA, MCSE, RHCE, VoIP USA: +1 347 562 2308
From: cur...@telecomabmex.com
To: asterisk-users@lists.digium.com
Date: Mon, 13 Sep 2010 10:44:35 -0500
Subject: Re: [asterisk-users] SIP softphones answer but do not connect...
On Mon, 2010-09-13 at 12:49 +1200, Matt Riddell
waiting override with Auto
Answer?
-- Tarek Sawah Integrated Digital Systems CCNA, MCSE, RHCE, VoIP USA:
+1 347 562 2308
From: cur...@telecomabmex.com
To: asterisk-users@lists.digium.com
Date: Mon, 13 Sep 2010 10:44:35 -0500
Subject: Re: [asterisk-users] SIP softphones answer but do
On 11/09/10 12:44 PM, Carlos Chavez wrote:
The past few days I started having a problem with a small call center
setup. All agents use Eyebeam 1.5 to receive calls from a queue. Eyebeam is
configured to auto answer the call. The problem is that the agents claim that
they get a call
The past few days I started having a problem with a small call center
setup. All agents use Eyebeam 1.5 to receive calls from a queue. Eyebeam is
configured to auto answer the call. The problem is that the agents claim that
they get a call but no audio. From the logs I can see that it is
