[asterisk-users] Why does it take several seconds to interpret DTMF-input ?

2013-06-11 Thread Jonas Kellens
Hello, I notice that it takes 4 to 6 seconds between someone pressing a cipher and Asterisk continuing inside the dialplan. How come ??? Taken from verbose logfile : (attempt 1) [Jun 11 15:29:25] DTMF[18549] channel.c: DTMF begin '1' received on SIP/SipAgenT01-1eb0 [Jun 11 15:29:25]

Re: [asterisk-users] Why does it take several seconds to interpret DTMF-input ?

2013-06-11 Thread Matthew J. Roth
Jonas Kellens wrote: I notice that it takes 4 to 6 seconds between someone pressing a cipher and Asterisk continuing inside the dialplan. How come ??? ... Why doesn't Asterisk continue immediately inside the dialplan after having received the DTMF-input ? Jonas, Please provide the

Re: [asterisk-users] Why does it take several seconds to interpret DTMF-input ?

2013-06-11 Thread Jonas Kellens
On 06/11/2013 04:12 PM, Matthew J. Roth wrote: Jonas Kellens wrote: I notice that it takes 4 to 6 seconds between someone pressing a cipher and Asterisk continuing inside the dialplan. How come ??? ... Why doesn't Asterisk continue immediately inside the dialplan after having received the

Re: [asterisk-users] Why does it take several seconds to interpret DTMF-input ?

2013-06-11 Thread Richard Mudgett
On Tue, Jun 11, 2013 at 9:29 AM, Jonas Kellens jonas.kell...@telenet.bewrote: On 06/11/2013 04:12 PM, Matthew J. Roth wrote: Jonas Kellens wrote: I notice that it takes 4 to 6 seconds between someone pressing a cipher and Asterisk continuing inside the dialplan. How come ??? ... Why

Re: [asterisk-users] Why does it take several seconds to interpret DTMF-input ?

2013-06-11 Thread Jonas Kellens
On 06/11/2013 04:39 PM, Richard Mudgett wrote: On Tue, Jun 11, 2013 at 9:29 AM, Jonas Kellens jonas.kell...@telenet.be mailto:jonas.kell...@telenet.be wrote: On 06/11/2013 04:12 PM, Matthew J. Roth wrote: Jonas Kellens wrote: I notice that it takes 4 to 6 seconds between

Re: [asterisk-users] Why does it take several seconds to interpret DTMF-input ?

2013-06-11 Thread Eric Wieling
...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jonas Kellens Sent: Tuesday, June 11, 2013 10:44 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Why does it take several seconds to interpret DTMF-input ? On 06/11/2013 04:39 PM

Re: [asterisk-users] Why does it take several seconds to interpret DTMF-input ?

2013-06-11 Thread Patrick Lists
On 06/11/2013 04:44 PM, Jonas Kellens wrote: [snip] Ok thanks. Any idea how I can resolve this ? Even if there *can* be more than 1 digit, in case there is only 1 digit it should go faster. Would it help if they pressed for example 1 followed by the # key? If not then, as Eric mentioned,

Re: [asterisk-users] Why does it take several seconds to interpret DTMF-input ?

2013-06-11 Thread Eric Wieling
-users] Why does it take several seconds to interpret DTMF-input ? On 06/11/2013 04:46 PM, Eric Wieling wrote: The only way to resolve this is to redesign your dialplan so you do not have ambiguous matching, This is not an Asterisk issue, this is an issue with the way you designed

Re: [asterisk-users] Why does it take several seconds to interpret DTMF-input ?

2013-06-11 Thread Jonas Kellens
On 06/11/2013 04:46 PM, Eric Wieling wrote: The only way to resolve this is to redesign your dialplan so you do not have ambiguous matching, This is not an Asterisk issue, this is an issue with the way you designed your dialplan and would apply to any IVR on any system. I understand that I

Re: [asterisk-users] Why does it take several seconds to interpret DTMF-input ?

2013-06-11 Thread Matthew J. Roth
Jonas Kellens wrote: Even if there *can* be more than 1 digit, in case there is only 1 digit it should go faster. Jonas, Use the TIMEOUT function to set the maximum amount of time permitted between digits when the user is typing in DTMF. As you've discovered, the default is 5 seconds.