Re: [asterisk-users] queue show queue-name vs queue log for calculating average hold time

2015-01-28 Thread Paul Belanger
On Wed, Jan 28, 2015 at 1:37 PM, Paul Belanger paul.belan...@polybeacon.com wrote: On Wed, Jan 28, 2015 at 12:23 PM, Ishfaq Malik i...@pack-net.co.uk wrote: Hi We're using 1.8.23.1 on CentOS 5 and are trying to get accurate stats for queues. For a particular customer, when I run queue show

Re: [asterisk-users] queue show queue-name vs queue log for calculating average hold time

2015-01-28 Thread Paul Belanger
On Wed, Jan 28, 2015 at 12:23 PM, Ishfaq Malik i...@pack-net.co.uk wrote: Hi We're using 1.8.23.1 on CentOS 5 and are trying to get accurate stats for queues. For a particular customer, when I run queue show queue_name I get the following numbers: queue_name has 0 calls (max unlimited) in

[asterisk-users] queue show queue-name vs queue log for calculating average hold time

2015-01-28 Thread Ishfaq Malik
Hi We're using 1.8.23.1 on CentOS 5 and are trying to get accurate stats for queues. For a particular customer, when I run queue show queue_name I get the following numbers: queue_name has 0 calls (max unlimited) in 'ringall' strategy (17s holdtime, 94s talktime), W:0, C:175, A:44, SL:48.6%