Re: [asterisk-users] Sangoma PRI

2007-08-07 Thread Matt
Sangoma is working on it with me just for information here is what appears in /var/log/messages when the PRI goes down: Aug 7 06:11:48 EMSPBX kernel: wanpipe1: Critical: Echo Canceller Chip Security Compromised: Disabling Driver! Aug 7 06:11:48 EMSPBX kernel: wanpipe1: Please call Sangoma

Re: [asterisk-users] Sangoma PRI

2007-08-06 Thread Matt
Ok thanks looks like the card is running the most recent version of the firmware.Oh well.. as you said Sangoma tech support is wonderful... and I have no doubts they will assist in resolving the issue.. just wish they weren't PST (or some variation of that). On 8/5/07, Tom [EMAIL

Re: [asterisk-users] Sangoma PRI

2007-08-06 Thread Steve Totaro
Stephen Bosch wrote: Steve Totaro wrote: Note to Digium I wish I could upgrade my wct4xxp drivers locally. I still have the v1 firmware on my card. It is kind of hard (next to impossible) to pull it from a production machine and ship it to Digium. That might take a week if all goes

Re: [asterisk-users] Sangoma PRI

2007-08-06 Thread Kevin P. Fleming
Stephen Bosch wrote: The only way this will ever happen is if Digium completely redesigns the card, which is a long way of saying that you will buy a new card before you have that request filled. That is incorrect. The TE4XXP cards with v2 or later firmware *can* be upgraded in the field, but

Re: [asterisk-users] Sangoma PRI

2007-08-06 Thread Steve Totaro
Kevin P. Fleming wrote: Stephen Bosch wrote: The only way this will ever happen is if Digium completely redesigns the card, which is a long way of saying that you will buy a new card before you have that request filled. That is incorrect. The TE4XXP cards with v2 or later firmware

Re: [asterisk-users] Sangoma PRI

2007-08-06 Thread Julian Lyndon-Smith
And what of all the folk that have a v1 card (I've got 2 quad-ports sitting here) ? And can you cross-ship a v1 card for a v2 card replacement ? Julian. Steve Totaro wrote: Kevin P. Fleming wrote: Stephen Bosch wrote: The only way this will ever happen is if Digium completely

Re: [asterisk-users] Sangoma PRI

2007-08-06 Thread Steve Totaro
Might as well unless you have to pay shipping twice. Wanna sell one of those quad port cards if it is just sitting there (after you get the firmware upgraded of course :-) )? Thanks, Steve Julian Lyndon-Smith wrote: And what of all the folk that have a v1 card (I've got 2 quad-ports sitting

Re: [asterisk-users] Sangoma PRI

2007-08-06 Thread Stephen Bosch
Kevin P. Fleming wrote: Have you looked at the Sangoma cards and the Digium cards? Did you notice that *both* of them are based on large Xilinx FPGA parts? They both use an 'FPGA architecture', at least for the PCI interface and TDM/data buffering (both cards use dedicated T1/E1/J1 framer

Re: [asterisk-users] Sangoma PRI

2007-08-06 Thread David Gomillion
(top-posting because Julian did, and I'm too lazy to fix it all) Last I checked, the replacement with the new firmware is only for those who bought the card in the last year (i.e. the card is still under warranty). Those of us who were early adopters cannot enjoy the improvements of the upgraded

Re: [asterisk-users] Sangoma PRI

2007-08-06 Thread Noah Miller
Hi David - Last I checked, the replacement with the new firmware is only for those who bought the card in the last year (i.e. the card is still under warranty). Those of us who were early adopters cannot enjoy the improvements of the upgraded firmware without buying all new cards.

Re: [asterisk-users] Sangoma PRI

2007-08-06 Thread Kevin P. Fleming
David Gomillion wrote: Last I checked, the replacement with the new firmware is only for those who bought the card in the last year (i.e. the card is still under warranty). Those of us who were early adopters cannot enjoy the improvements of the upgraded firmware without buying all new cards.

Re: [asterisk-users] Sangoma PRI

2007-08-06 Thread Julian Lyndon-Smith
Kevin P. Fleming wrote: David Gomillion wrote: Last I checked, the replacement with the new firmware is only for those who bought the card in the last year (i.e. the card is still under warranty). Those of us who were early adopters cannot enjoy the improvements of the upgraded firmware

Re: [asterisk-users] Sangoma PRI

2007-08-06 Thread Matt
adequate response, I would encourage you to try again. In the past few months we have begun using SalesForce to track incoming customer requests and I'm pretty confident every request now gets a response as it should G Ewww...the failing CRM company :)

Re: [asterisk-users] Sangoma PRI

2007-08-05 Thread John Novack
Matt wrote: Hi, I have a client who has a system with a Sangoma 1 port PRI card with echo canceling in it.For some reason, when the system comes up the PRI will stay up for about 4-5 hours, then drop. zap show status shows everything as ok, but we can't make or receive any calls until

Re: [asterisk-users] Sangoma PRI

2007-08-05 Thread Matt
I have verified it is EXACTLY 5 hours. At 5 hours, the PRI stops working until I issue a restart on the wanrouter interface. I have a call into Sangoma and Verizon to figure out who's problem it is. Can anyone offer any thoughts? On 8/5/07, Matt [EMAIL PROTECTED] wrote: Hi, I have a client

Re: [asterisk-users] Sangoma PRI

2007-08-05 Thread Matt
I am aware that Sangoma has amazing support, that's why we use their cards =). It's just the most bizarre thing.. exactly 5 hours after wanrouter starts (ie the PRI comes up) it will lose signaling until a restart of wanrouter. On 8/5/07, John Novack [EMAIL PROTECTED] wrote: Matt wrote: Hi,

Re: [asterisk-users] Sangoma PRI

2007-08-05 Thread Tom
I had something similar happen recently with a new Sangoma 2 port PRI card with HWEC and a new PRI provider. Ours would drop carrier about once a week. Sangoma had me upgrade the card firmware (not the drivers) which fixed our problem. That is covered on their wiki. Their support is

Re: [asterisk-users] Sangoma PRI

2007-08-05 Thread Steve Totaro
Note to Digium I wish I could upgrade my wct4xxp drivers locally. I still have the v1 firmware on my card. It is kind of hard (next to impossible) to pull it from a production machine and ship it to Digium. That might take a week if all goes well. Thanks, Steve Tom wrote: I had something

Re: [asterisk-users] Sangoma PRI

2007-08-05 Thread Steve Totaro
Should have read firmware rather than drivers... Steve Totaro wrote: Note to Digium I wish I could upgrade my wct4xxp drivers locally. I still have the v1 firmware on my card. It is kind of hard (next to impossible) to pull it from a production machine and ship it to Digium. That might

Re: [asterisk-users] Sangoma PRI

2007-08-05 Thread Matt
I found the firmware files on Sangomas website...but could not find the upgrade procedure...can you advise on how to do it or provide a link? On 8/5/07, Tom [EMAIL PROTECTED] wrote: I had something similar happen recently with a new Sangoma 2 port PRI card with HWEC and a new PRI provider.

Re: [asterisk-users] Sangoma PRI

2007-08-05 Thread Tom
At 07:02 PM 8/5/2007, you wrote: I found the firmware files on Sangomas website...but could not find the upgrade procedure...can you advise on how to do it or provide a link? I used this. http://wiki.sangoma.com/sangoma-hardware On 8/5/07, Tom [EMAIL PROTECTED] wrote: I had something

Re: [asterisk-users] Sangoma PRI

2007-08-05 Thread Stephen Bosch
Steve Totaro wrote: Note to Digium I wish I could upgrade my wct4xxp drivers locally. I still have the v1 firmware on my card. It is kind of hard (next to impossible) to pull it from a production machine and ship it to Digium. That might take a week if all goes well. The only way