Re: [asterisk-users] Call Queue advise

2013-12-10 Thread Dan Journo
yes but I believe that least recent would ring one agent at a time?  If my 
understanding is incorrect please correct it.  We are wanting to keep with 
multiple phones ring to ensure coverage.

From what I've seen, I don't think this is possible. But maybe ask in the 
#asterisk channel on Freenode IRC.
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Re: [asterisk-users] Call Queue advise

2013-12-10 Thread Don Kelly
 

yes but I believe that least recent would ring one agent at a time?  If my
understanding is incorrect please correct it.  We are wanting to keep with
multiple phones ring to ensure coverage.

 

From what I've seen, I don't think this is possible. But maybe ask in the
#asterisk channel on Freenode IRC.

 

Could ring the least-recent a couple times to provide workload balance, then
ring everyone to make sure someone answers.

 

  --Don

 

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Re: [asterisk-users] Trouble with upgrading - RBS T1

2013-12-10 Thread Ryan Wagoner
I have a system with two Sangoma A104D cards running Asterisk
1.8.11-cert10, Dahdi 2.5.0.1, LibPRI 1.4.12, and Wanpipe 3.5.23. The PRI
spans are configured with esf,b8zs. Everything has been working great,
which is why I haven't updated it further. You might try an older Dahdi
version just to see. Although this might be tricky depending on the OS
version.

Ryan


On Mon, Dec 9, 2013 at 5:56 PM, Jeff LaCoursiere j...@jeff.net wrote:

  Upgrading an ancient customer installation... was running 1.4.23.1
 (Trixbox) with Zaptel 1.4.12.9 and a Sangoma A102D, which has been running
 fine for 5+ years.  Customer getting anxious about hardware failure, so we
 built a new box and installed 1.8.24.0, Dahdi 2.7.0.1, and a new Sangoma
 A104D.  The single active span is an RBS T1 B8ZS/ESF/EM Wink.

 I tried to move one span over one night which was working fine on the old
 box.  Once plugged in there were no alarms, Sangoma wanpipemon utility
 showed connected.  I tried calling in on a DID number, and in the 'full'
 log, with debug and verbose set to 100:

 [Dec  5 00:51:37] VERBOSE[5283] sig_analog.c: -- Starting simple
 switch on 'DAHDI/9-1'
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=1.17E+04, Et=1.45E+06,
 s/n=  0.01
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=2.76E+03, Et=1.10E+06,
 s/n=  0.00
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=2.06E+04, Et=1.39E+06,
 s/n=  0.01
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=4.68E+03, Et=1.40E+06,
 s/n=  0.00
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=0.00E+00, Et=0.00E+00,
 s/n=  -nan
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=0.00E+00, Et=0.00E+00,
 s/n=  -nan
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=0.00E+00, Et=0.00E+00,
 s/n=  -nan
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=0.00E+00, Et=0.00E+00,
 s/n=  -nan
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=0.00E+00, Et=0.00E+00,
 s/n=  -nan
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=1.30E+10, Et=2.11E+12,
 s/n=  0.01
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: analog_exception 9
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: Exception on 15, channel 9
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: __analog_handle_event 9
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: Got event
 UNKNOWN/OTHER(131127) on channel 9 (index 0)
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: DTMF Down '7'
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: Begin DTMF digit: 0x37 '7' on
 DAHDI/9-1
 [Dec  5 00:51:38] DEBUG[5283] chan_dahdi.c: Begin DTMF digit: 0x37 '7' on
 DAHDI/9-1
 [Dec  5 00:51:38] DTMF[5283] channel.c: DTMF begin '7' received on
 DAHDI/9-1
 [Dec  5 00:51:38] DTMF[5283] channel.c: DTMF begin ignored '7' on DAHDI/9-1
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=2.02E+10, Et=4.01E+12,
 s/n=  0.01
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=1.88E+10, Et=3.89E+12,
 s/n=  0.00
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=4.78E+10, Et=1.17E+12,
 s/n=  0.04
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=5.10E+03, Et=6.26E+06,
 s/n=  0.00
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: analog_exception 9
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: Exception on 15, channel 9
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: __analog_handle_event 9
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: Got event
 UNKNOWN/OTHER(262199) on channel 9 (index 0)
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: Detected digit '7'
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: End DTMF digit: 0x37 '7' on
 DAHDI/9-1
 [Dec  5 00:51:38] DEBUG[5283] chan_dahdi.c: End DTMF digit: 0x37 '7' on
 DAHDI/9-1
 [Dec  5 00:51:38] DTMF[5283] channel.c: DTMF end '7' received on
 DAHDI/9-1, duration 0 ms
 [Dec  5 00:51:38] DTMF[5283] channel.c: DTMF end accepted without begin
 '7' on DAHDI/9-1
 [Dec  5 00:51:38] DTMF[5283] channel.c: DTMF end passthrough '7' on
 DAHDI/9-1
 [Dec  5 00:51:38] DEBUG[5283] chan_dahdi.c: Enabled echo cancellation on
 channel 9
 [Dec  5 00:51:38] VERBOSE[5283] sig_analog.c: -- Unknown extension '7'
 in context 'from-pstn' requested
 ...

 At this point I hear 'invalid extension' and get hung up on, but if you
 grep out all the DTMF events from this call, you get:

 root@astsouth:/var/log/asterisk# grep 'DTMF end' /tmp/foo | grep received
 [Dec  5 00:51:38] DTMF[5283] channel.c: DTMF end '7' received on
 DAHDI/9-1, duration 0 ms
 [Dec  5 00:51:41] DTMF[5283] channel.c: DTMF end '1' received on
 DAHDI/9-1, duration 80 ms
 [Dec  5 00:51:41] DTMF[5283] channel.c: DTMF end '5' received on
 DAHDI/9-1, duration 80 ms
 [Dec  5 00:51:41] DTMF[5283] channel.c: DTMF end '7' received on
 DAHDI/9-1, duration 80 ms
 [Dec  5 00:51:41] DTMF[5283] channel.c: DTMF end '6' received on
 DAHDI/9-1, duration 80 ms
 [Dec  5 00:51:41] DTMF[5283] channel.c: DTMF end '0' received on
 DAHDI/9-1, duration 80 ms
 [Dec  5 00:51:41] DTMF[5283] channel.c: DTMF end '0' received on
 DAHDI/9-1, duration 80 ms

 And '715-7600' is the 

Re: [asterisk-users] what is the possible cause of maximum pbx stack exceeded

2013-12-10 Thread Rusty Newton
I'm not a developer, but from comments in the code, it looks like that
warning is generated when Asterisk dialplan processing exceeds a
certain depth of includes.

Seeing as it is possibly a dialplan related issue, and FreePBX is
writing your dialplan, you may have the best odds of getting a
relevant answer by asking on the FreePBX forums (and giving them
access to a copy of your logs to examine)

That's all I got! :)

On Wed, Dec 4, 2013 at 3:27 AM,  cov...@ccs.covici.com wrote:
 Hi.  I am using asterisk 11  svn r401076M and I am getting this warning
 at times.  I can't find much doing a google search, so anyone with any
 ideas?

 I  have looked at the logs, but can find no particular pattern to
 indicate where this is happening and the system appears to be otherwise
 working, but I am still wondering if something is wrong.  I am also
 using freepbx in case there are known issues there --  because some of
 these occur during their dialout trunk code.

 Any suggestions would be appreciated.

 --
 Your life is like a penny.  You're going to lose it.  The question is:
 How do
 you spend it?

  John Covici
  cov...@ccs.covici.com

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Digium, Inc. | Community Support Manager
445 Jan Davis Drive NW - Huntsville, AL 35806 - US
direct: +1 256 428 6200

Check us out at: http://digium.com  http://asterisk.org

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Re: [asterisk-users] what is the possible cause of maximum pbx stack exceeded

2013-12-10 Thread covici
OK, thanks.

Rusty Newton rnew...@digium.com wrote:

 I'm not a developer, but from comments in the code, it looks like that
 warning is generated when Asterisk dialplan processing exceeds a
 certain depth of includes.
 
 Seeing as it is possibly a dialplan related issue, and FreePBX is
 writing your dialplan, you may have the best odds of getting a
 relevant answer by asking on the FreePBX forums (and giving them
 access to a copy of your logs to examine)
 
 That's all I got! :)
 
 On Wed, Dec 4, 2013 at 3:27 AM,  cov...@ccs.covici.com wrote:
  Hi.  I am using asterisk 11  svn r401076M and I am getting this warning
  at times.  I can't find much doing a google search, so anyone with any
  ideas?
 
  I  have looked at the logs, but can find no particular pattern to
  indicate where this is happening and the system appears to be otherwise
  working, but I am still wondering if something is wrong.  I am also
  using freepbx in case there are known issues there --  because some of
  these occur during their dialout trunk code.
 
  Any suggestions would be appreciated.
 
  --
  Your life is like a penny.  You're going to lose it.  The question is:
  How do
  you spend it?
 
   John Covici
   cov...@ccs.covici.com
 
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  To UNSUBSCRIBE or update options visit:
 http://lists.digium.com/mailman/listinfo/asterisk-users
 
 
 
 -- 
 Rusty Newton
 Digium, Inc. | Community Support Manager
 445 Jan Davis Drive NW - Huntsville, AL 35806 - US
 direct: +1 256 428 6200
 
 Check us out at: http://digium.com  http://asterisk.org
 
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 cov...@ccs.covici.com

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Re: [asterisk-users] Asterisk on Windows

2013-12-10 Thread Tzafrir Cohen
On Wed, Dec 04, 2013 at 02:12:41PM -0500, Ruddy Gbaguidi wrote:
 I never tought this is become a Linux vs Windows fight.
 We have been using asterisk on linux from a long time now and happy
 with it.
 But some of our customers who has windows in their environment want
 to use our call center software we developed on top of asterisk.
 So, the question was :
 Did anybody ever tried to isolate the asterisk SIP server/module and
 make it run under Windows ?
 Since, asterisk 12 is using pjsip (which is cross platform already),
 I tought it may be possible and wanted advices.
 
 I would love that every single customer switch to Linux and Ubuntu
 tomorrow morning but at the moment, that's not the case.

There was an old half-working port of Asterisk to Cygwin which does run
on Windows. It has not worked since at least 1.6.0 . Feel free to try to
fix it. I suspect it won't be easy. Patches would be welcomed, I guess
(look at what odd fixes that were accepted to make Asterisk build and
work on OS/X).

And for others: the name is [MS-]Windows. Not 'wind-blows or whatever
name you find for it. Please respect this list. If you don't have
anything useful to add to the thread, please refrain from replying.

-- 
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icq#16849755  jabber:tzafrir.co...@xorcom.com
+972-50-7952406   mailto:tzafrir.co...@xorcom.com
http://www.xorcom.com

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Re: [asterisk-users] dahdi show channels no such command

2013-12-10 Thread Tzafrir Cohen
On Thu, Dec 05, 2013 at 07:19:56PM -0800, Joseph Towery wrote:
 Here are the commands
 
 asteriskpbx@pbxmain:/etc/dahdi$ dahdi_cfg -vvv
 DAHDI Tools Version - 2.7.0.2
 
 DAHDI Version: 2.7.0.1
 Echo Canceller(s): MG2
 Configuration
 ==
 
 
 Channel map:
 
 Channel 01: FXS Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 01)
 Channel 02: FXS Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 02)
 Channel 03: FXS Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 03)
 Channel 04: FXS Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 04)
 Channel 05: FXO Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 05)
 Channel 06: FXO Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 06)
 Channel 07: FXO Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 07)
 Channel 08: FXO Kewlstart (Default) (Echo Canceler: mg2) (Slaves: 08)
 
 8 channels to configure.
 
 Setting echocan for channel 1 to mg2
 Setting echocan for channel 2 to mg2
 Setting echocan for channel 3 to mg2
 Setting echocan for channel 4 to mg2
 Setting echocan for channel 5 to mg2
 Setting echocan for channel 6 to mg2
 Setting echocan for channel 7 to mg2
 Setting echocan for channel 8 to mg2
 asteriskpbx@pbxmain:/etc/dahdi$
 
 
 
 pbxmain*CLI module show like chan_dahdi.so
 Module                         Description                              Use 
 Count
 chan_dahdi.so                  DAHDI Telephony Driver w/PRI             0     
   
 1 modules loaded

What's the output of lsdahdi? Note channels there that are open (by
Asterisk).

Try running in the asterisk CLI:

  module unload chan_dahdi.so
  module load chan_dahdi.so

The 'load' command will probably fail and give you the real error.
Though you should probably already have it in the logs.

-- 
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Re: [asterisk-users] Trouble with upgrading - RBS T1

2013-12-10 Thread Russ Meyerriecks
Looks like DTMF tone generation is too short. That first digit '7'
only lasted 0ms. The rest of the digit tone durations look about right
(80ms). Does this happen on every dial sequence, or just the first?

On Tue, Dec 10, 2013 at 8:35 AM, Ryan Wagoner rswago...@gmail.com wrote:
 I have a system with two Sangoma A104D cards running Asterisk 1.8.11-cert10,
 Dahdi 2.5.0.1, LibPRI 1.4.12, and Wanpipe 3.5.23. The PRI spans are
 configured with esf,b8zs. Everything has been working great, which is why I
 haven't updated it further. You might try an older Dahdi version just to
 see. Although this might be tricky depending on the OS version.

 Ryan


 On Mon, Dec 9, 2013 at 5:56 PM, Jeff LaCoursiere j...@jeff.net wrote:

 Upgrading an ancient customer installation... was running 1.4.23.1
 (Trixbox) with Zaptel 1.4.12.9 and a Sangoma A102D, which has been running
 fine for 5+ years.  Customer getting anxious about hardware failure, so we
 built a new box and installed 1.8.24.0, Dahdi 2.7.0.1, and a new Sangoma
 A104D.  The single active span is an RBS T1 B8ZS/ESF/EM Wink.

 I tried to move one span over one night which was working fine on the old
 box.  Once plugged in there were no alarms, Sangoma wanpipemon utility
 showed connected.  I tried calling in on a DID number, and in the 'full'
 log, with debug and verbose set to 100:

 [Dec  5 00:51:37] VERBOSE[5283] sig_analog.c: -- Starting simple
 switch on 'DAHDI/9-1'
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=1.17E+04, Et=1.45E+06,
 s/n=  0.01
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=2.76E+03, Et=1.10E+06,
 s/n=  0.00
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=2.06E+04, Et=1.39E+06,
 s/n=  0.01
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=4.68E+03, Et=1.40E+06,
 s/n=  0.00
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=0.00E+00, Et=0.00E+00,
 s/n=  -nan
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=0.00E+00, Et=0.00E+00,
 s/n=  -nan
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=0.00E+00, Et=0.00E+00,
 s/n=  -nan
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=0.00E+00, Et=0.00E+00,
 s/n=  -nan
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=0.00E+00, Et=0.00E+00,
 s/n=  -nan
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=1.30E+10, Et=2.11E+12,
 s/n=  0.01
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: analog_exception 9
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: Exception on 15, channel 9
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: __analog_handle_event 9
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: Got event
 UNKNOWN/OTHER(131127) on channel 9 (index 0)
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: DTMF Down '7'
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: Begin DTMF digit: 0x37 '7' on
 DAHDI/9-1
 [Dec  5 00:51:38] DEBUG[5283] chan_dahdi.c: Begin DTMF digit: 0x37 '7' on
 DAHDI/9-1
 [Dec  5 00:51:38] DTMF[5283] channel.c: DTMF begin '7' received on
 DAHDI/9-1
 [Dec  5 00:51:38] DTMF[5283] channel.c: DTMF begin ignored '7' on
 DAHDI/9-1
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=2.02E+10, Et=4.01E+12,
 s/n=  0.01
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=1.88E+10, Et=3.89E+12,
 s/n=  0.00
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=4.78E+10, Et=1.17E+12,
 s/n=  0.04
 [Dec  5 00:51:38] DEBUG[5283] dsp.c: tone 1100, Ew=5.10E+03, Et=6.26E+06,
 s/n=  0.00
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: analog_exception 9
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: Exception on 15, channel 9
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: __analog_handle_event 9
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: Got event
 UNKNOWN/OTHER(262199) on channel 9 (index 0)
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: Detected digit '7'
 [Dec  5 00:51:38] DEBUG[5283] sig_analog.c: End DTMF digit: 0x37 '7' on
 DAHDI/9-1
 [Dec  5 00:51:38] DEBUG[5283] chan_dahdi.c: End DTMF digit: 0x37 '7' on
 DAHDI/9-1
 [Dec  5 00:51:38] DTMF[5283] channel.c: DTMF end '7' received on
 DAHDI/9-1, duration 0 ms
 [Dec  5 00:51:38] DTMF[5283] channel.c: DTMF end accepted without begin
 '7' on DAHDI/9-1
 [Dec  5 00:51:38] DTMF[5283] channel.c: DTMF end passthrough '7' on
 DAHDI/9-1
 [Dec  5 00:51:38] DEBUG[5283] chan_dahdi.c: Enabled echo cancellation on
 channel 9
 [Dec  5 00:51:38] VERBOSE[5283] sig_analog.c: -- Unknown extension '7'
 in context 'from-pstn' requested
 ...

 At this point I hear 'invalid extension' and get hung up on, but if you
 grep out all the DTMF events from this call, you get:

 root@astsouth:/var/log/asterisk# grep 'DTMF end' /tmp/foo | grep received
 [Dec  5 00:51:38] DTMF[5283] channel.c: DTMF end '7' received on
 DAHDI/9-1, duration 0 ms
 [Dec  5 00:51:41] DTMF[5283] channel.c: DTMF end '1' received on
 DAHDI/9-1, duration 80 ms
 [Dec  5 00:51:41] DTMF[5283] channel.c: DTMF end '5' received on
 DAHDI/9-1, duration 80 ms
 [Dec  5 00:51:41] DTMF[5283] channel.c: DTMF end '7' received on
 DAHDI/9-1, duration 80 ms
 [Dec  5 

Re: [asterisk-users] Asterisk on Windows

2013-12-10 Thread Brian
On Tue, 10 Dec 2013 23:02:45 +0200
Tzafrir Cohen tzafrir.co...@xorcom.com wrote:

 On Wed, Dec 04, 2013 at 02:12:41PM -0500, Ruddy Gbaguidi wrote:
  I never tought this is become a Linux vs Windows fight.
  We have been using asterisk on linux from a long time now and happy
  with it.
  But some of our customers who has windows in their environment want
  to use our call center software we developed on top of asterisk.
  So, the question was :
  Did anybody ever tried to isolate the asterisk SIP server/module and
  make it run under Windows ?
  Since, asterisk 12 is using pjsip (which is cross platform already),
  I tought it may be possible and wanted advices.
  
  I would love that every single customer switch to Linux and Ubuntu
  tomorrow morning but at the moment, that's not the case.
 
 There was an old half-working port of Asterisk to Cygwin which does
 run on Windows. It has not worked since at least 1.6.0 .

That's just a unix-like interface which won't address the issues the OP
has/had with running/configuring asterisk. IMHO it would probably be
even more challenging. And IIRC the OP was looking for a non emulated
solution anyway.

 Feel free to try to fix it. I suspect it won't be easy. Patches would
 be welcomed, I guess (look at what odd fixes that were accepted to
 make Asterisk build and work on OS/X).


That advice was already given by multiple posters. OS X is unix-like as
well so I fail to see what help that could be in an endeavour to port
asterisk.

 And for others: the name is [MS-]Windows. Not 'wind-blows or whatever
 name you find for it. Please respect this list. If you don't have
 anything useful to add to the thread, please refrain from replying.
 

I have to agree with the name calling part but the OP did imply that
Windows was superior and that a Windows port would be profitable. You
can't really expect to get away with that on a list devoted to an open
source application without making a complete fool out of yourself.

If it was a post regarding one of the many proprietary closed source
applications/games without a native port to Linux/BSD/OS X then it
would be a valid complaint. Having access to the source as well as
liberal licensing terms which allow porting isn't a valid complaint and
never will be.

B

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Re: [asterisk-users] Call Queue advise

2013-12-10 Thread Paul Belanger

On 13-12-09 06:47 PM, Bryan Anderson wrote:

I have a call queue that rings about 15 users and they are wanting to set
it up so that the last person to answer a call doesn't ring on the next
incoming call.

What would be the best way to handle this?  I have been looking at the
strategies and none of those seem to be right for this.  My current
thoughts are probably a macro that places a penalty on the user tell the
next call is answered.

Any advice for this would be greatly appreciated.

You have agents that log into a queue that don't want to get calls? Is 
that what you are saying?


Options 1 - log the agent out, they don't get the next call.

Option 2 - Set up weights for your agents, as answer a new call, 
increment then up so they don't get the next.


Either way, I see issues with the setup.  Best ways is to rethink your 
queue strategy and stop using ring all.


--
Paul Belanger | PolyBeacon, Inc.
Jabber: paul.belan...@polybeacon.com | IRC: pabelanger (Freenode)
Github: https://github.com/pabelanger | Twitter: 
https://twitter.com/pabelanger


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[asterisk-users] Queue with linear strategy does not work

2013-12-10 Thread Thorben Jensen
I have a queue with linear strategy. When I add dynamic members it does NOT
ring the members in the order they are added.

I use the command AddQueueMember to add members but it seems to be random
how it rings the members.

Hope somebody can help.

This is the description of linear strategy:


*linear: Rings interfaces in the order they are listed in the configuration
file. Dynamic members will be rung in the order in which they were added.  *

Regards
Thorben Jensen
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