Re: [asterisk-users] Problems with D-channel (PRI)

2008-08-23 Thread Rob Hillis
Jakub Arkon Syrek wrote: Hello, we have strange problem, till now everything was working fine, there where no problems with dial and answer calls. Yesterday our system crashed and we notice strange behavior. What type of event caused the box to crash? Given the fact that you've also

Re: [asterisk-users] OT - Which rackable case for mini-ITX boards ?

2008-08-23 Thread Rob Hillis
Olivier wrote: Hi, Though this is a bit off-topic on this list, I think this might interest those looking to build Asterisk appliances out of mini-ITX boards such as http://www.pcengines.ch/alix1c.htm. If you're interested in the ALIX type boards, there is a reseller in Australia that

Re: [asterisk-users] Semi-OT Satellite?

2008-08-23 Thread Rob Hillis
Ken Williams wrote: We're entertaining moving our intranet to Hughes satelite for our remote locations. I'm curious if anyone with Asterisk servers has used satellite, and if so, is the latency an issue. My understanding is that you immediately introduce 250ms latency for travel time up

Re: [asterisk-users] Asterisk Realtime pounds MySQL

2008-08-25 Thread Rob Hillis
Tilghman Lesher wrote: Given that this is the case, we may want to do one of the following: a) document that qualify=yes is incompatible with realtime, unless rtcachefriends is turned on, b) automatically disallow qualify=yes if the peer is realtime and caching is not turned on, or c)

Re: [asterisk-users] Asterisk 1.6 beta

2008-09-01 Thread Rob Hillis
VoIP Cyprus wrote: Can you share with me your experiences with Asterisk 1.6? Is it stable enough for commercial service? No. No matter how good some people may tell you it is, 1.6 is still beta software and software is rarely beta for no good reason. Don't even THINK about running 1.6

Re: [asterisk-users] How to check mailbox exists (Received SIP subscribe for peer without mailbox)

2008-09-04 Thread Rob Hillis
Olivier wrote: Hi, I'm receiving this : [Aug 28 02:25:16] NOTICE[5895] chan_sip.c: Received SIP subscribe for peer without mailbox: 9163 I've read this : http://lists.digium.com/pipermail/asterisk-users/2008-May/211701.html I typed this: asterisk -rx reload asterisk -rx voicemail show

Re: [asterisk-users] How to check mailbox exists (Received SIP subscribe for peer without mailbox)

2008-09-04 Thread Rob Hillis
Olivier wrote: Now that root cause is found, would you say that warnings or CLI should have been different ? Obviously, MWI subscriptions must come from SIP hardphones (at least those supporting MWI feature). So in this case, Received SIP subscribe for peer without mailbox: 9163 rather

Re: [asterisk-users] Asterisk 1.4 or 1.6

2008-09-23 Thread Rob Hillis
Joseph wrote: I need to upgrade my Asterisk, currently I'm using 1.2.27 from Gentoo portage but I think this version has a problem with RFC2833 DTMF signaling and I don't think there will be any newer version available anytime soon on portage. I need stable version, I'm using Asterisk

Re: [asterisk-users] Asterisk Documentation now on voip-info.org Wiki

2008-10-01 Thread Rob Hillis
Josiah Bryan wrote: The script design supports plugin formatting as it stands. E.g. I can insert any formatting algorithm if anyone has any suggestions. Right now, the formatter script just does: #!/usr/bin/perl use strict; my $file = $ARGV[0]; print ~pp~\n; print `cat $file`; print

Re: [asterisk-users] How can Block a pri channel

2008-10-01 Thread Rob Hillis
Giorgio Incantalupo wrote: Hi, why do not you simply delete them from zapata.conf and restart your PBX? Because that simply doesn't acheive what he's wanting to achieve. On PRI circuits you can dynamically enable and disable circuits at the data-link level. Whether this can be achieved with

Re: [asterisk-users] How to add Callee's name into Dial command ?

2008-10-03 Thread Rob Hillis
Olivier wrote: 2008/10/3 Olivier [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] Hi, When dialing a number, I use : exten = _123X, 1, Dial (SIP/${EXTEN}) Then, I get TRYING and RINGING SIP messages which both include this kind of line : To: sip [EMAIL PROTECTED]

Re: [asterisk-users] sip clients for smart phones?

2008-10-03 Thread Rob Hillis
Babcock, Michael Alex wrote: windows smart phone v 6.0 example htc shadow is what i have. It has wifi abilitys. Googling for windows mobile sip yeilds a multitude of results. I'm sure one of them will point you in the right direction. ___ --

Re: [asterisk-users] Matching *, + and # in the dialplan

2008-10-08 Thread Rob Hillis
Tilghman Lesher wrote: Can someone suggest the best way to deal with this without resoring to a highly repetitive/iterative dialplan? Leif and I discussed something like this at Astricon 2008, and we came up with this patch: http://bugs.digium.com/view.php?id=13632 Nice! For those of

Re: [asterisk-users] make func_realtime work like app_realtime (1.6)

2008-10-08 Thread Rob Hillis
Wesley Haut wrote: Yell at me if you will, but I hate func_realtime - it's not very usable nor is it change-friendly (update your database and your dialplan completely breaks). I agree completely. As it stands, the REALTIME() function is nearly completely useless. If Asterisk had better

Re: [asterisk-users] make func_realtime work like app_realtime (1.6)

2008-10-08 Thread Rob Hillis
Tilghman Lesher wrote: On Wednesday 08 October 2008 13:22:25 Rob Hillis wrote: Wesley Haut wrote: Yell at me if you will, but I hate func_realtime - it's not very usable nor is it change-friendly (update your database and your dialplan completely breaks). I agree completely

Re: [asterisk-users] Is there a way to test SIP credentials withoutmaking a call?

2008-10-11 Thread Rob Hillis
Eric Chamberlain wrote: I should have clarified, we're only making outbound calls, not inbound, so there is no registration. Is there a particular reason you /can't/ register? It would seem that registration would provide the functionality you require, even if you're only making

Re: [asterisk-users] Is there a way to test SIP credentials withoutmaking a call?

2008-10-11 Thread Rob Hillis
Eric Chamberlain wrote: Is there a particular reason you /can't/ register? It would seem that registration would provide the functionality you require, even if you're only making outbound calls. In the case of a server like Asterisk, wouldn't sending a register disrupt the flow of

Re: [asterisk-users] WebCall application

2008-10-22 Thread Rob Hillis
Tim Panton wrote: Does anybody know any free WebCall solution to let our customer call us directly via our web site? Any clue will be welcomed. Yep, take a look at our offering on www.phonefromhere.com A per-minute charge does not constitute a free solution. Please read requests

Re: [asterisk-users] Decent Voip Phones for enterprise

2008-10-28 Thread Rob Hillis
Kev Szaszvari wrote: Hi there Our company is using the Linksys SPA-942 Phones, and they are pretty useless. They dont have any central management or provisioning, as well as a pretty bad interface. This is completely incorrect. Linksys SPA-942s *do* have the ability for central

Re: [asterisk-users] Copy protection issues with G.729 codec in Solaris

2008-10-31 Thread Rob Hillis
Peter Galiovsky wrote: Does anyone have any idea what should I try next? Either contact Digium support directly or the people you bought the G729 license from. You're more likely to get the assistance you need in a shorter period from these people than this list.

Re: [asterisk-users] Call problems

2008-11-01 Thread Rob Hillis
Emmanuel Pascal Bruno wrote: I have a DID from IPKall.com which is forwarded to my asterisk box. Then this extension should call my ip phone using Dial application. Everything works fine, except when I pickup the phone, I can talk, the other party can hear me, but I cannot hear anything the

[asterisk-users] Question regarding keywords in sip.conf/users.conf

2008-11-02 Thread Rob Hillis
Hi guys, I'm about to embark on a small (undoubtedly to get much larger) project to write a set of scripts to handle provisioning of phones - Snom to begin with, possibly with others (most likely Polycom and Linksys) to follow later. Since I want this script to handle *all* aspects of phone

Re: [asterisk-users] Call problems

2008-11-02 Thread Rob Hillis
Emmanuel Pascal Bruno wrote: I have turned off firewall on the linux box, I have turned off firewall on the router I still have the same problem :-( Disabling firewalls is almost certainly going to ensure the problem persists. You need to ensure that all SIP and RTP ports are port-forwarded

Re: [asterisk-users] Question regarding keywords in sip.conf/users.conf

2008-11-03 Thread Rob Hillis
Hales wrote: It should ignore the keywords, but you will get lots of errors in the CLI. My guess is that if you put it all in a DB (and use realtime) you can probably do whatever you want. PaulH Rob Hillis wrote: Hi guys, I'm about to embark on a small (undoubtedly to get much

Re: [asterisk-users] Question regarding keywords in sip.conf/users.conf

2008-11-03 Thread Rob Hillis
Barry L. Kline wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Rob Hillis wrote: Unfortunately RealTime isn't going to be an option - it's another level of configuration I want to avoid, but more importantly since I'm planning on being able to run these scripts on an Astlinux

Re: [asterisk-users] SPA-962 Time on Asterisk

2008-11-04 Thread Rob Hillis
Steve Anness wrote: Good Day, I have been tasked with fixing the time on our asterisk server. I am having a hard time finding documentation to tell my what asterisk uses to get its time information to push to phones (or a better question, where does the SPA-962 get its time information)?

Re: [asterisk-users] Feedback on Linksys SPA-921 and GrandStream GXP-2000

2007-04-18 Thread Rob Hillis
While I can't speak for the Linksys SPA-921, I /can/ comment on the Grandstream GXP-2000. We're running half a dozen of these at the moment, primarily for testing. I can confirm that the LCD display /does/ display both caller name and number - assuming of course that both are presented.

Re: [asterisk-users] Softphone that supports central provisioning?

2007-04-22 Thread Rob Hillis
I put such a request for enhancement in sometime, and as is seeming to be frustratingly common for CounterPath, it was completely ignored. Were it not for the Plantronics CS-50 headsets that we bought that have support in a /very/ limited number of softphones, I'd be dumping EyeBeam /and/

Re: [asterisk-users] Re: How to exit from console?

2007-01-28 Thread Rob Hillis
Oded Arbel wrote: And you don't need physical access to the system to get to the one and only real console. OTOH, if you do have physical access, you have full control of Asterisk, as you may inject custom dialplan. I wasn't aware that running asterisk -r on a physical tty has any

Re: [asterisk-users] Command to disconnect a call

2007-02-03 Thread Rob Hillis
There are several possibilities, however the one that works across just about every channel type is soft hangup channel Yuan LIU wrote: Can I disconnect an arbitrary call using a console command? I remember reading something but can't find any more.

Re: [asterisk-users] Command to disconnect a call

2007-02-04 Thread Rob Hillis
Uh maybe not... :) stop now will cause Asterisk to drop *all* calls and exit immediately. Kinda the equivalent of nuking a small city to kill one person. Paul Hales wrote: Stop now? PaulH On Sat, 2007-02-03 at 21:47 -0800, Yuan LIU wrote: Can I disconnect an arbitrary call using a

Re: [asterisk-users] AsterikNow vs Trixbox

2007-02-12 Thread Rob Hillis
Smartass... :) Trixbox works off FreePBX which, while not as tightly integrated into Asterisk, is currently far more mature and easy to use. Note the use of the word currently. :) I wouldn't be too surprised if FreePBX made the move to the Asteri/s/kNow framework. Removes the big ugly

Re: [asterisk-users] Disable root shell from CLI

2007-02-12 Thread Rob Hillis
Try changing the shell for the asterisk user to /bin/false. This should disallow anything passed through the ! command since it runs the command via the shell for the asterisk user. jeremij jerome wrote: Hi, I configured Asterisk to run as asterisk user, but I see that a user can anyway

Re: [asterisk-users] End Wrap-up Time?

2007-02-15 Thread Rob Hillis
Hi James, The only solution I've managed to find so far is to set the wrap-up time to 5 seconds and tell the operators that if they need more time, they need to put themselves on pause. See PauseQueueMember and UnpauseQueueMember. If someone has a better solution, I'd be most pleased to

Re: [asterisk-users] chan_sip.c:1968 create_addr: No such host:

2007-02-18 Thread Rob Hillis
I guess the obvious question would be whether the callingcard context is included into the context that the call is coming from. That's the usual reason for a failure like this. [EMAIL PROTECTED] wrote: I have followed all the install note for A2billing and have everything installed and

Re: [asterisk-users] Verizon-Vonage Lawsuit

2007-04-09 Thread Rob Hillis
Only when the chicken is provided with sufficient stimulation. Salvatore Giudice wrote: I think it's a small, feather covered appendage. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee Jenkins Sent: Monday, April 09, 2007 9:21 AM To: Asterisk

Re: RE : [asterisk-users] Upgrade 4 to 8 Analog Lines Question

2007-04-09 Thread Rob Hillis
In the case of our Sangoma card, the echo cancellation module constituted approximately half the price of the card, so yes you should find it considerably cheaper than the Digium card. Just be aware of the extra fiddling around having to install the Sangoma drivers in addition to the Zaptel

Re: [asterisk-users] tired of midget packet received warnings

2008-11-07 Thread Rob Hillis
Louis-David Mitterrand wrote: On Thu, Nov 06, 2008 at 08:42:52AM -0600, Kevin P. Fleming wrote: Your monitoring app is not sending valid IAX2 packets to the server. If it was sending a true IAX2 POKE, it would be a valid packet and wouldn't generate this warning. Could asterisk at

Re: [asterisk-users] tired of midget packet received warnings

2008-11-07 Thread Rob Hillis
Tzafrir Cohen wrote: On Fri, Nov 07, 2008 at 09:29:20AM +, Tim Panton wrote: I'd take this warning seriously. It means that your monitoring app isn't monitoring what you think it is. I always want to know when I get malformed protocol packets in. It is always bad news, mostly either

Re: [asterisk-users] tired of midget packet received warnings

2008-11-08 Thread Rob Hillis
Tzafrir Cohen wrote: On Sat, Nov 08, 2008 at 02:33:18PM +1100, Rob Hillis wrote: Maybe it's me, but I think that warning should be regarding a problem I can fix. Malformed network content does not neceserily fall under that definition. notice? Absolutely it does. Warnings

Re: [asterisk-users] tired of midget packet received warnings

2008-11-09 Thread Rob Hillis
Russell Bryant wrote: On Nov 8, 2008, at 1:30 PM, Atis Lezdins wrote: Asterisk offers very much the same flexibility. You can disable specific log levels (for example warnings) in logger.conf or you can log everything to syslog, where filter out this specific message. Of course,

Re: [asterisk-users] IAX2 client for eee pc 1000

2008-11-15 Thread Rob Hillis
Alex Balashov wrote: The solution for the problem of an IAX client is a SIP client. That's not a particularly good solution if you have a NAT between your client and Asterisk. IAX is still *much* easier to get working through a firewall. ___ --

Re: [asterisk-users] Upgrading Asterisk and FreePBX from 1.2 to 1.4

2008-11-19 Thread Rob Hillis
Carlos Chavez wrote: I have a new customer that wants to upgrade their Asterisk installation from 1.2.27 to 1.4.22. They use FreePBX for administration. Since there are many syntax and command changes from those versions of Asterisk, is there an easy way to convert the FreePBX

Re: [asterisk-users] SendImage()

2008-11-22 Thread Rob Hillis
Philipp Kempgen wrote: SendImage() in 1.4: ---cut--- SendImage(filename): Sends an image on a channel. If the channel supports image transport but the image send fails, the channel will be hung up. Otherwise, the dialplan continues execution. The option string may contain the following

Re: [asterisk-users] callcenter supervisor system

2008-12-02 Thread Rob Hillis
David fire wrote: hi i need an open source callcenter manager system like queuemetrics but opensource any one know any? i prefer to search before start a new one You'll be pushing to find something even close to QueueMetrics' quality available in open source. The closest I'm aware of is

Re: [asterisk-users] Linksys SPA922 - hangup problem

2008-12-06 Thread Rob Hillis
dubravko caric wrote: Hi all, I'm testing Linksys SPA922 phone and I have strange issue. when call is finished on the phone I see CallEnded and normal silence for cca. 5 seconds and then I get fast busy for cca. 20 sec. So, this isn't automatic hangup as on other phones I have tried

Re: [asterisk-users] Good comparisons on cheaper VOIP phones

2008-12-21 Thread Rob Hillis
Michael wrote: My experience with Grandstream is that are one of the better 'cheap' ones, but cheap non the less. I am yet to run into a worse IP phone than the Grandstreams - although having said that, I should say that I've always steered clear of most of the Chinese no-name brand phones.

Re: [asterisk-users] Good comparisons on cheaper VOIP phones

2008-12-21 Thread Rob Hillis
Michael wrote: I bought it. The SPA962 went on ebay within 3 months of me buying it. I have a few grandstream 286's I like to use for traveling and placing in remote areas of an installation. 3 months... that long? Again I'm surprised. I've had no problems at all with the Linksys

Re: [asterisk-users] Good comparisons on cheaper VOIP phones

2008-12-22 Thread Rob Hillis
forums - sigma wrote: having deployed a fair amount of phones I have the following observation (and these observations are worth what you paid for them :-) ) 1. Linksys 942, my preferred mainstream desk phone, a bit more expensive than the Polycom IP330. Be careful as there are two SKUs

Re: [asterisk-users] Problem: no such extension 'xx' in context 'default'

2008-12-26 Thread Rob Hillis
Michael wrote: Change it to the following: exten = _10,1,Dial(SIP/10,10) exten =_10,n,Background(vm-nobodyavail) exten = _11,1,Dial(SIP/11,5) exten =_11,n,Background(vm-nobodyavail) The only time I am aware of that you can leave out the prefix underscore is for exten = s and exten = i No,

Re: [asterisk-users] sip peer permit/deny - Need some explanation

2009-01-11 Thread Rob Hillis
Administrator TOOTAI wrote: [MyPeer] host=xxx.xxx.xxx.139 deny=0.0.0.0/0.0.0.0 permit=xxx.xxx.xxx.136/255.255.255.248 ;IP address from range 138 to 142 permit=yyy.yyy.yyy.yyy/255.255.255.255 On incoming calls, when the peer address is the one terminating with .139 everything is OK. If I

Re: [asterisk-users] AgentCallBackLogin no longer works after installing asterisk 1.6

2009-02-06 Thread Rob Hillis
...except that Macros are now deprecated and will most likely be removed in 1.8. Robert Broyles wrote: Hmm, this is all very interesting. Looks like using a Macro and the 'M' Dial() option is the way to go for now if you need the answer confirmation.

Re: [asterisk-users] Siemens Hipath PRI to Asterisk Call Routing?

2009-02-12 Thread Rob Hillis
Which line of code is generating this log entry? [Feb 11 17:45:31] VERBOSE[5764] logger.c: -- Executing [91...@from-pstn:3] Goto(Zap/31-1, s|a2) in new stack ...because this appears to be where your problem lies. joek...@gmail.com wrote: Hi all, I have a connect between a siemens hipath

Re: [asterisk-users] Faxing with asterisk

2009-02-16 Thread Rob Hillis
Fabio Mosti wrote: 2009/2/16 Steve Underwood ste...@coppice.org: You don't indicate the kind of setup you are using. I use asterisk (Spandsp) with a IAX2 trunk (ethernet connection) to another asterisk (zap). client-asterisk (Spandsp)-asterisk (zap)-fax To quote the

Re: [asterisk-users] Best way to get 60+ analogue extensions.

2009-03-15 Thread Rob Hillis
Duncan Turnbull wrote: Hi All I am looking at a replacement for a hotel PBX which requires at least 60 analogue extensions. I tend to use Sangoma equipment but haven't tried this many analogue extensions before. I am interested in anyone's experience of which server platform literally

Re: [asterisk-users] Simple(?) dialplan question.

2009-03-22 Thread Rob Hillis
Asterisk wrote: You can simply: exten = _0.,n,Goto(${DIALSTATUS}) (before the playback) Use the labels as the destinations - eg. exten = _0.,n(BUSY),Noop() exten = _0.,n(CONGESTION),Noop() I've never seen that before, does that definitely work in 1.4.x? If so, cool...

Re: [asterisk-users] Recommended USB Headsets ?

2009-03-24 Thread Rob Hillis
About two and a half years ago, I upgraded a small call centre from corded handsets to X-Lite with Plantronics CS60 USB headsets. X-Lite lasted about two or three months before we ditched it in favour of Eyebeam. X-Lite disables too many features to be useful. With the Plantronics headset,

Re: [asterisk-users] gpx 2000 Busy Lamp Field

2009-03-24 Thread Rob Hillis
Yes. Grandstreams suck. Oguzhan Kayhan wrote: Hello, I configured both asterisk and grandstream 2000 accourding to howtos on the web.. And everything seems working fin. But if i reload asterisk grandstream stops working with BLF. I need to restart the phone to enable BLF again. Any

Re: [asterisk-users] hum noise

2009-03-30 Thread Rob Hillis
Rilawich Ango wrote: My configuration is simple as below. SIP phone - asterisk - CISCO - T1 Do you mean the hum noise is created by electric-magnetic field? Asterisk can do nothing to eliminate it? That would be my bet. No, Asterisk can't do anything to remove EM noise. That's up to

Re: [asterisk-users] Need to find small footprint asterisk platform

2009-03-30 Thread Rob Hillis
Anthony Plack wrote: Hey all, I have a potential project which calls for a very small form-factor computer like this: http://www.marvell.com/products/embedded_processors/developer/kirkwood/sheevaplug.jsp However, I am needing an FXS port integrated into a small footprint computer.

Re: [asterisk-users] What is the one thing that polycom can do...

2009-04-01 Thread Rob Hillis
Paul Hales wrote: I would love to see the agent login/logout stuff working - but that's just me. I'd like to see the damn web interface become usable. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users

Re: [asterisk-users] Xorcom and Doorbell

2009-04-02 Thread Rob Hillis
Loic Didelot wrote: Hi, I am trying to connect a doorbell to a Xorcom device. And the setup is quite simple. But when I push the doorbell all I see on the asterisk cli is: -- Starting simple switch on 'Zap/11-1' [Apr 2 13:00:40] DEBUG[8771]: chan_dahdi.c:6180 ss_thread: not enough digits

Re: [asterisk-users] Ring group howto

2009-04-03 Thread Rob Hillis
Michael wrote: On Fri, 03 Apr 2009 12:32:03 you wrote: Like: exten = 5226001454,1,Dial(SIP/3615221401SIP/3615221402SIP/3615221407SIP/52260014 0 5,20) That is what I am currently doing - though is there a cleaner way? The only cleaner way is to define the group in [globals]

Re: [asterisk-users] Alcatel OmniPCX Enterprise + Asterisk with E1

2009-04-17 Thread Rob Hillis
Sebastian Milioto wrote: 2. What E1 card should I buy for Asterisk? Is the physical interface (conectors) E1 identical as T1? The connectors are identical, however the protocol isn't. However, just about all the T1 cards I'm aware of support E1 as well - usually selected by a jumper on the

Re: [asterisk-users] Asterisk 1.4 to 1.6 extensions.conf

2009-04-19 Thread Rob Hillis
Michael wrote: pbx.c:3143 pbx_extension_helper: No such label 'outgoing|PHONE NUMBER|1' in extension 'PHONE NUMBER' in context 'phones' [Apr 20 15:43:15] WARNING[11793]: pbx.c:8650 pbx_parseable_goto: Priority 'outgoing|PHONE NUMBER' must be a number 0, or valid label PHONE NUMBER = the

Re: [asterisk-users] Asterisk 1.4 to 1.6 extensions.conf

2009-04-20 Thread Rob Hillis
Benny Amorsen wrote: Michael mich...@networkstuff.co.nz writes: pbx.c:3143 pbx_extension_helper: No such label 'outgoing|PHONE NUMBER|1' in extension 'PHONE NUMBER' in context 'phones' [Apr 20 15:43:15] WARNING[11793]: pbx.c:8650 pbx_parseable_goto: Priority 'outgoing|PHONE NUMBER'

Re: [asterisk-users] Asterisk routine maintenance activities

2009-04-22 Thread Rob Hillis
Kurian Thayil wrote: On Wed, 2009-04-22 at 15:24 +1000, Lee, John (Sydney) wrote: Daily Asterisk restart Do you think its mandatory in production env? Daily? No. However, after implementing a weekly restart of Asterisk, I've found the instance of lockups and CPU utilisation

Re: [asterisk-users] Asterisk routine maintenance activities

2009-04-23 Thread Rob Hillis
Darrick Hartman wrote: Rob Hillis wrote: Daily? No. However, after implementing a weekly restart of Asterisk, I've found the instance of lockups and CPU utilisation spikes have decreased significantly. Unless you're using some unstable modules, there really should be no need

Re: [asterisk-users] Asterisk routine maintenance activities

2009-04-23 Thread Rob Hillis
Darrick Hartman wrote: If I were to do things again, I'd be running Astlinux on a net 5501 with an integrated hard drive (for voicemail/IVR and so on) Only time I've ever had to reboot my Astlinux box at home (on an ALIX-3) is when it's time to upgrade Astlinux. That's what we like to

Re: [asterisk-users] Outgoing Queues

2009-04-25 Thread Rob Hillis
Sebastian wrote: Anyone thought about something like outgoing queues? Many people have. I know QueueMetrics has methods for this kind of thing, and I'm fairly sure that Vicidial does as well. ___ -- Bandwidth and Colocation Provided by

Re: [asterisk-users] Parked calls for multiple customers

2009-04-26 Thread Rob Hillis
carl Lougher wrote: Ok cheers. Any idea when 1.6 goes stable for prod? Theoretically it already has, however as was the case with 1.4, I suggest you tread very carefully when it comes to migrating to 1.6. ___ -- Bandwidth and Colocation Provided by

Re: [asterisk-users] advice on OrderlyStats (or other cc software)

2009-05-04 Thread Rob Hillis
Louis-David Mitterrand wrote: Hi, Is anyone here using OrderlyStats with asterisk in a call center setting? If so what what is your experience with it? Is that software really free for asterisk users? Or is there a better option out there? The short answer is OrderlyStats isn't really free

Re: [asterisk-users] An outside Caller ID not shown,

2009-05-31 Thread Rob Hillis
Sounds like you're looking at the wrong variable. You should be looking at CALLERID(num). peace keeper wrote: Hi there, I am using the Asterisk as the PBX, and need to know the caller ID for the incoming call, but when I show the caller Id, it gives the Zaptel channel that recieves the

Re: [asterisk-users] IAX2 trunking with Older Asterisk, version ?

2009-06-01 Thread Rob Hillis
The clue in the log is no authority found. Something in the configuration at the other end doesn't match the configuration at this end - almost certainly the username and password. Why are you including the IP address when dialling the trunk? If your peers are set up with IP addresses (which

Re: [asterisk-users] IP phone recommendation

2009-06-03 Thread Rob Hillis
Christian Stredicke wrote: Check out the snom 300 or the snom 820... Good lord... talk about two extremes... :) The Snom 300 is pretty good, but the 320 is much better and costs around a *third* of what the Snom 820 does. Stick with the older model snoms. So far I've seen nothing about

Re: [asterisk-users] IP phone recommendation

2009-06-03 Thread Rob Hillis
Alex Samad wrote: I have been looking at a snom 300, which seems okay. the display goes a bit haywire occasionally - not sure why yet. Are the 320 worth the extra money ? IMO yes, though it really depends on what you want from the phone. The Snom 320s handle transfers considerably better

Re: [asterisk-users] IP phone recommendation

2009-06-03 Thread Rob Hillis
Jeff LaCoursiere wrote: We are still talking about a $175 phone. How about the Polycom IP 320? $85 at 888voipstore. Can't go wrong with Polycom for voice quality. True, Polycom's are brilliant for voice quality, but unlike the Snom, a Polycom /will/ reboot on the drop of a hat /and/ take

Re: [asterisk-users] IP phone recommendation

2009-06-04 Thread Rob Hillis
Cary Fitch wrote: We have a bunch of SNOM 360’s we are not using. I agree they are not intuitive to the user. They work ok in general. I would part with 15 or so at an attractive price, one or more, I like the Grandstream 2000 series. Easy to use, easy to set up, good web page.

Re: [asterisk-users] No exten available after pass between servers

2009-06-15 Thread Rob Hillis
Dan Pilcheck wrote: The call will go over the server fine, but when the Call Center server answer, the CLI returns: NOTICE[4296]: chan_iax2.c:7398 socket_read: Rejected connect attempt from 10.0.10.20, request '2...@2xxx' does not exist What context are the phones in the extension range

Re: [asterisk-users] SIP 482 Loop detected

2009-06-23 Thread Rob Hillis
jonas kellens wrote: Do you understand what is happening ? I don't understand what this sentence means : SIP/3starsnet-08d70ea8 is making progress passing it to SIP/twinkle-08de0490 Pretty simple really. Your SIP trunk 3starsnet is making progress with the call and Asterisk is passing that

Re: [asterisk-users] Outgoing CallerID for KPN in Belgium

2009-06-24 Thread Rob Hillis
Bart Coninckx wrote: Hi, I'm using a ISDN-30 E1 line from KPN Belgium. The challenge is to get a correct CallerID on outgoing lines. When I put this in my dialplan: exten = _0.,1,Set(TEMPVAR=${CALLERID(num):1}) exten = _0.,2,Set(CALLERID(num)=144622${TEMPVAR}) exten =

Re: [asterisk-users] Sangoma A200

2009-06-28 Thread Rob Hillis
Yes, although not for connecting to the PSTN - I've used one for connecting to a legacy NEC PABX. Voltage isn't the issue - the difference is in the impedance. Australia uses complex impedance (220+820Ohm resistors with a 120nF capacitor) whereas the US uses a straight resistor. Alex Samad

Re: [asterisk-users] Sangoma A200

2009-06-29 Thread Rob Hillis
Alex Samad wrote: Voltage isn't the issue - the difference is in the impedance. Australia I get this in my dmesg when I load up the rdm410 modules [1083334.103487] Freed a Wildcard [1083336.171371] ALAW override parameter detected. Device will be operating in ALAW [1083338.040522]

Re: [asterisk-users] Lagged Extension

2009-07-15 Thread Rob Hillis
800ms is horrendous lag for a VoIP connection. If I were you, I'd be investing some time in finding out why the lag is so great. Even if I do a ping to a UK address, I'm getting pings of no more than 300ms from Australia. Unless you've got multiple satellite connections in the path (in which

Re: [asterisk-users] Lagged Extension

2009-07-15 Thread Rob Hillis
Low bandwidth is another possibility, but I'd have though that any connection slow enough to generate that much latency wouldn't be usable for VoIP in the first place. Ishfaq Malik wrote: Cheers Rob, I was thinking it was due to a low bandwidth connection at the other end but from what you're

Re: [Asterisk-Users] Camp on?

2006-04-26 Thread Rob Hillis
Patrick wrote: I believe this is called camp on. Found some examples on voip-info.org but they assume that you do not hangup the originating phone. Anyone have an idea how to implement this feature as described above? It might be referred to different things in different countries. In

[Asterisk-Users] Call simulators

2005-12-08 Thread Rob Hillis
I'm currently starting development of an add-on to a program designed to be used in a call-centre type environment that will interface very closely with Asterisk - quite possibly to the point that the add-on itself will be a softphone as well. In order to test this application properly, I

Re: [Asterisk-Users] Dlink DI-102 QOS Thingy?

2005-12-13 Thread Rob Hillis
Mojo Jojo wrote: Anyone using one of these as a QOS device in an Asterisk environment? If so, does it work well? No, I don't use one of these myself. However... Do you know what exactly it prioritizes? SIP only? IAX? ...during my recent DCE course, this product (or one extremely similar to

Re: [Asterisk-Users] A2billing Trunk

2005-12-16 Thread Rob Hillis
Lan wrote: Forgive me that I don't understand what you are really mean? He means that this is the list for Asterisk Support - [EMAIL PROTECTED] is a completely different product. (Asterisk is simply the PBX software, where as [EMAIL PROTECTED] is a complete distro that just happens to include

Re: [Asterisk-Users] Stay away from Grandstream!

2005-12-27 Thread Rob Hillis
Steve Underwood wrote: We have 2 GXP-2000 dead during automatic firmware upgrade. Devices now send out only one ARP packet for default gateway resolution during boot and nothing more! We've contact Grandstream support, but they cannot help. Now we want to send devices to Grandstream

Re: [asterisk-users] best gui

2006-11-04 Thread Rob Hillis
Trixbox isn't a GUI - it's a complete Linux distribution. The GUI to Asterisk that comes with Trixbox is FreePBX (http://freepbx.org/) Zeeshan Zakaria wrote: Trixbox www.trixbox.org signature.asc Description: OpenPGP digital signature

[asterisk-users] Operating queues with clients on a legacy PABX

2006-11-08 Thread Rob Hillis
Hi guys! I'm having one or two issues with queues hosted by an Asterisk machine where the clients are on a legacy PABX - at least for the interim. I fully expect most of these issues to be non-resolvable, but thought I'd at least ask to find out if there is some way of working around the issues.

Re: [asterisk-users] Can i have two asterisk vcersions running on same PC??

2006-11-13 Thread Rob Hillis
Tzafrir Cohen wrote: Note, however, that only one program can listen on the same port. So if you want both to e.g., listen on IAX, one, at least, has to listen on a custom port. ...or you need to run two IP addresses on the machine, and configure each Asterisk installation to use the

[asterisk-users] Agent presence

2006-12-26 Thread Rob Hillis
Hi guys! We have a call centre that has been moved across from an old Ericsson MD110 PABX to an Asterisk server with those in the call centre using X-Lite as their softphone. I'm trying to get Agent presence configured so that X-Lite gives the operators a visual indicator of their status -

Re: [asterisk-users] Agent presence

2006-12-27 Thread Rob Hillis
: You could put together a web page that talks to the Asterisk Manager. -Original Message- From: Rob Hillis [mailto:[EMAIL PROTECTED] Sent: Tuesday, December 26, 2006 11:48 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Agent presence Hi guys

Re: [asterisk-users] Agent presence

2006-12-27 Thread Rob Hillis
on the phone... -Original Message- From: Rob Hillis [mailto:[EMAIL PROTECTED] Sent: Wednesday, December 27, 2006 8:35 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Agent presence Not quite the solution I was looking for - I was wanting

[asterisk-users] SIP trunk to a Boscom/Claro/IP Gear Robocom

2007-01-06 Thread Rob Hillis
Hi all, I'm having a hell of a time trying to get a SIP trunk working between Asterisk and a Boscom/Claro/IP Gear Robocom. (the company that owns the things has changed names at least twice since we've had them!) The units are the backbone of our legacy PABX network and with the

Re: [asterisk-users] Round Robin Queue

2007-01-11 Thread Rob Hillis
I take it you aren't using chan_agent to send calls to agents. You might want to check voip-info.org for a few examples on how to implement this - this should give you the desired results. Felipe Neuwald wrote: Hi Folks, I implemented an Asterisk 1.2.10 on a Debian GNU/Linux, and I have

Re: [asterisk-users] common/shared voicemail box

2007-11-22 Thread Rob Hillis
The only possible way I can think of achieving this would be to mangle the incoming caller ID to include the extension that the call came from. Given that Asterisk's voicemail boxes are separate to extensions, I can't see another solution. Benjamin Jacob wrote: Hello All, I am using ODBC

Re: [asterisk-users] Upgrade to Asterisk 1.4 - it's one year's old!

2007-12-15 Thread Rob Hillis
One of the biggest barriers to upgrading are the number of little gotchas in syntax changes that can make an upgrade from 1.2 to 1.4 quite painful. After the pain I went through upgrading to 1.4, I've always been recommending to people to think twice about upgrading if 1.2 does what they require.

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