[asterisk-users] Install Asterisk 1.4 and Asterisk 12.4 on the same machine
Hi, We have a server with asterisk 1.4. We are upgrading to asterisk 12.4. Is there a way to install 12.4 on the same machine? At any point we will only run either 1.4 or 12.4. Thank you, Deepak -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Install Asterisk 1.4 and Asterisk 12.4 on the same machine
Thank you for the response Carlos! We have done the testing on a VM. I want to deploy it on a production machine which already has 1.4 on it. I want to keep both so in case there is any issue with 12.4, I can quickly revert to 1.4. I can take care of configuring different ports for different services but will there be any issues due to upgradation of dependencies? Is there a way to install dependencies of asterisk 12.4 at different path so they don't conflict with 1.4 dependencies? On Mon, Sep 22, 2014 at 9:55 PM, Carlos Chavez cur...@telecomabmex.com wrote: On 9/22/14, 5:03 AM, Deepak Rawat wrote: Hi, We have a server with asterisk 1.4. We are upgrading to asterisk 12.4. Is there a way to install 12.4 on the same machine? At any point we will only run either 1.4 or 12.4. The answer is that you can but you really shloud not as it complicates lots of things. You can install both versions and run them at the same time as long as you pick different ports for all services like SIP, IAX, AMI, RTP, etc. Not using default ports will mean that you have to modify all configurations for each endpoint you want to connect to the secondary Asterisk. If you only want to try out Asterisk 12 why not use a Virtual Machine for testing? -- Telecomunicaciones Abiertas de México S.A. de C.V. Carlos Chávez +52 (55)9116-91161 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Asterisk 12.4 Agent Busy message on AgentRequest
Hi,
I am upgrading from Asterisk 1.4 to 12.4. I am able to authenticate the
user and call AgentLogin. But after that when I call AgentRequest I keep
getting Agent '1234' is busy.
If I put a delay of 5 second or more before calling AgentRequest then it
works most of the times. Here's my dialplan:
[login]
exten = s,1,Background(thank-you-for-calling)
same = n,WaitExten(.65)
same = n,Background(press-1)
same = n,WaitExten(15)
exten = 1,1,Read(USER,agent-user)
same = n,Authenticate(${ODBC_AGENTPASSWORD(${USER})})
same = n,AgentLogin(${USER})
same = n,NoOp(${USER} AGENT_STATUS is ${AGENT_STATUS})
same = n,Hangup()
[agents]
exten = _X.,1,Set(UserNumber=${EXTEN})
same = n,Wait(5) ; it works most of the time with this wait of 5s
same = n,AgentRequest(${EXTEN})
same = n,NoOp(${EXTEN} AGENT_STATUS is ${AGENT_STATUS})
same = n,Dial(Agent/${EXTEN},,g)
same = n,NoOp(Dial Status: ${DIALSTATUS})
same = n,GotoIf($[${DIALSTATUS} != ANSWER]?done)
same = n(done),Hangup()
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Re: [asterisk-users] Asterisk 12.4 Agent Busy message on AgentRequest
Thank you for the response Richard and Matthew! It's good to hear that you
are working on fixing the 5s delay. I was really puzzled by it and found
the idle time by trial and error. Is there any documentation of these new
behaviors?
Coming back to the main issue, I am getting agent busy when the agent logs
in for the first time. He/she is not supposed to be on any call. Is there
any command to find our where the agent is busy?
On Tue, Aug 12, 2014 at 9:27 PM, Richard Mudgett rmudg...@digium.com
wrote:
On Tue, Aug 12, 2014 at 1:33 AM, Deepak Rawat deepaksingh.ra...@gmail.com
wrote:
Hi,
I am upgrading from Asterisk 1.4 to 12.4. I am able to authenticate the
user and call AgentLogin. But after that when I call AgentRequest I keep
getting Agent '1234' is busy.
If I put a delay of 5 second or more before calling AgentRequest then it
works most of the times. Here's my dialplan:
[login]
exten = s,1,Background(thank-you-for-calling)
same = n,WaitExten(.65)
same = n,Background(press-1)
same = n,WaitExten(15)
exten = 1,1,Read(USER,agent-user)
same = n,Authenticate(${ODBC_AGENTPASSWORD(${USER})})
same = n,AgentLogin(${USER})
same = n,NoOp(${USER} AGENT_STATUS is ${AGENT_STATUS})
same = n,Hangup()
[agents]
exten = _X.,1,Set(UserNumber=${EXTEN})
same = n,Wait(5) ; it works most of the time with this wait of 5s
same = n,AgentRequest(${EXTEN})
same = n,NoOp(${EXTEN} AGENT_STATUS is ${AGENT_STATUS})
same = n,Dial(Agent/${EXTEN},,g)
same = n,NoOp(Dial Status: ${DIALSTATUS})
same = n,GotoIf($[${DIALSTATUS} != ANSWER]?done)
same = n(done),Hangup()
There is an initial 5 second wait after an agent logs in. The wait is a
necessary
probation period to allow any local channel chain that the agent may have
to
optimize out. If the agent local channel optimization happens while the
agent is
on a call then the agent pool can lose track of the agent and the agent
will be
logged out. The agent will then have to log back in after the current call
completes.
Why are you attempting to request an agent that has a device state
(Agent:agent_id) of busy anyway? That agent could be on another call or
in a
between call wrap-up time.
Richard
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Re: [asterisk-users] Error: 'LENGTH' is not a recognized built-in function name
On Mon, Aug 11, 2014 at 3:29 AM, Deepak Rawat deepaksingh.ra...@gmail.com wrote: Hi, I modified the query in res/res_config_odbc.c. Original: SELECT MAX(LENGTH(var_val)) FROM %s WHERE filename='%s' Modified: SELECT MAX(LEN(var_val)) FROM %s WHERE filename='%s' I rebuilt the code and installed Asterisk again. Now static realtime is working. Should I file a bug report? On Mon, Aug 11, 2014 at 2:37 AM, Deepak Rawat deepaksingh.ra...@gmail.com wrote: Hi, I am using Asterisk 12.4 static realtime. I am storing agents.conf related data in MS SQL Server 2012 database. But I keep getting *'LENGTH' is not a recognized built-in function name* error message. I debugged and found that it's due to the changes done in this ticket: https://issues.asterisk.org/jira/browse/ASTERISK-23582. As there is no LENGTH function in MS SQL Server, therefore, I am getting this error. Is this error due to some config issue at my end? Thank you, Deepak -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Error: 'LENGTH' is not a recognized built-in function name
Thank you for the response Matthew. It makes perfect sense to cater to the majority of databases. The changes I did are custom to our setup so we can use Asterisk 12.4 with MS SQL Server 2012. I wanted to document this error so anyone else facing it could resolve it. Like we have backslash_is_escape setting in res_odbc.conf maybe we can provide a database_name setting and drive the query using this setting. If I get time, I will submit a patch for review. On Mon, Aug 11, 2014 at 8:01 AM, Matthew Jordan mjor...@digium.com wrote: On Sun, Aug 10, 2014 at 5:02 PM, Deepak Rawat deepaksingh.ra...@gmail.com wrote: On Mon, Aug 11, 2014 at 3:29 AM, Deepak Rawat deepaksingh.ra...@gmail.com wrote: Hi, I modified the query in res/res_config_odbc.c. Original: SELECT MAX(LENGTH(var_val)) FROM %s WHERE filename='%s' Modified: SELECT MAX(LEN(var_val)) FROM %s WHERE filename='%s' I rebuilt the code and installed Asterisk again. Now static realtime is working. Should I file a bug report? You're more than welcome to; at the same time, the number of people using MS SQL Server with Asterisk is not tremendously high - at least when compared with the alternatives. Unfortunately, this is one place where making things compatible is problematic: MySQL and PostgreSQL (which are far more likely to be used with Asterisk) along with Oracle use LENGTH, not LEN. Your solution, as it is currently, wouldn't be acceptable, as it would cause far more problems than it would solve. About the only way I could see solving this would be to make it configurable some place. Given the relatively few number of people who use MS SQL Server, I wouldn't expect this issue to receive a lot of attention without a patch. -- Matthew Jordan Digium, Inc. | Engineering Manager 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA Check us out at: http://digium.com http://asterisk.org -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Error: 'LENGTH' is not a recognized built-in function name
I tried that but for some reason couldn't get it working. My custom function was getting created in dbo and the asterisk kept throwing error. Maybe some mistake on my part. I will try it again. On Mon, Aug 11, 2014 at 10:44 AM, Brian LaVallee b.laval...@globaltank.jp wrote: On 8/11/14, 11:31, Matthew Jordan wrote: On Sun, Aug 10, 2014 at 5:02 PM, Deepak Rawat deepaksingh.ra...@gmail.com wrote: On Mon, Aug 11, 2014 at 3:29 AM, Deepak Rawat deepaksingh.ra...@gmail.com wrote: Hi, I modified the query in res/res_config_odbc.c. Original: SELECT MAX(LENGTH(var_val)) FROM %s WHERE filename='%s' Modified: SELECT MAX(LEN(var_val)) FROM %s WHERE filename='%s' I rebuilt the code and installed Asterisk again. Now static realtime is working. Should I file a bug report? You're more than welcome to; at the same time, the number of people using MS SQL Server with Asterisk is not tremendously high - at least when compared with the alternatives. Unfortunately, this is one place where making things compatible is problematic: MySQL and PostgreSQL (which are far more likely to be used with Asterisk) along with Oracle use LENGTH, not LEN. Another option, just add LENGTH as a user-defined function to MS SQL. ||-- Something like this...| CREATE FUNCTION LENGTH (@input) ||BEGIN RETURN ( LEN(@input) ) END| Your solution, as it is currently, wouldn't be acceptable, as it would cause far more problems than it would solve. About the only way I could see solving this would be to make it configurable some place. Given the relatively few number of people who use MS SQL Server, I wouldn't expect this issue to receive a lot of attention without a patch. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
