[asterisk-users] analog fax extension dialing out

2007-08-10 Thread Sean Garland
I would like to setup my fax extension through freepbx to NOT have to
dial 9.  I will never dial internal numbers, so all I want it to do is
pass the digits to the trunk.  Is that possible with freepbx and if so,
how is it accomplished?

Thanks in advance

Sean Garland, V.P.
Siskiyou Technology Consultants
510 N. Mt. Shasta Blvd. Suite D
Mount Shasta, CA  96067
ph/fax: 530-926-1489
http://www.siskiyoutech.com
[EMAIL PROTECTED]

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RE: [Asterisk-Users] Phones that work well through NAT

2006-04-18 Thread Sean Garland
So how do you get a Polycom phone to work with * over NAT?  I can't seem to get 
it to work.  If I forward ports, I can get one-way audio, but that’s it.  
Looking at a packet capture, it appears that my phone is trying to send data to 
the internal address of the * server, which is of course, not available from 
the private side of the NAT lan...  I have a polycom soundpoint IP 500.



Thanks
Sean






-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of C F
Sent: Sunday, April 16, 2006 1:54 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Phones that work well through NAT

I'm really not interested to look back, but IIRC, when using just one
Polycom phone behind NAT we didn't have any problems, but when using
more than one behind the same NAT that is when problems started,
qualify=somethingbutno seemed to help it a bit, but didn't eliminate
the problem.

On 4/16/06, Andrew Kohlsmith [EMAIL PROTECTED] wrote:
 On Saturday 15 April 2006 22:37, C F wrote:
  That is until you run into problems, while they do work, I wouldn't
  say that Polycoms work EXEPTIONALLY well, Cisco, and SPA work *MUCH*
  better.

 Can you detail some problems?  Just about any off-the-shelf router seems to
 work with these.  There may be some cheap-ass broken routers you can get for
 $5 which will not work, but all of the brand-name stuff I've tried Just
 Works, which is why I say they work exceptionally well.

 -A.
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RE: [Asterisk-Users] Phones that work well through NAT

2006-04-18 Thread Sean Garland
So I have * box   shorewall/linux NAT firewall  internet - WRT54G 
with openwrt -  IP500

I have 5060, 4569, and 1 through 2 forwarded to * box from internet.  I 
have tried everything I can think of on the wrt to get it to work but it 
appears, looking at tcpdump that my phone is trying to get to the * box (I can 
get one way audio with port mapping in the WRT) using the 192.168.x.x address 
it has as its internal interface...  Is there a way to force the IP500 to use 
the public IP of the * box for RTP?  Then it should work...  

Thanks
Sean

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andrew Kohlsmith
Sent: Tuesday, April 18, 2006 7:31 AM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Phones that work well through NAT

On Tuesday 18 April 2006 09:57, Sean Garland wrote:
 So how do you get a Polycom phone to work with * over NAT?  I can't seem to
 get it to work.  If I forward ports, I can get one-way audio, but that’s
 it.  Looking at a packet capture, it appears that my phone is trying to
 send data to the internal address of the * server, which is of course, not
 available from the private side of the NAT lan...  I have a polycom
 soundpoint IP 500.

You don't do anything to get it to work through NAT.

If your * box is behind NAT you need to screw around a little, but for 
situations like this:

* box --- [internet] --- [nat dsl router] --- IP501

all you do is set 'nat=yes' on the * box, in the IP501's peer setting.  That's 
it.  It even works with multiple IP501s behind the same NAT DSL router.

If you have a stupid NAT box that closes ports off too quickly or plays too 
many games with the packets you may need some additional configuration 
(shorter registration expirations, etc.) but just buy a decent NAT box... 
WRT54Gs work just fine in their default configuration, for example.

-A.
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RE: [Asterisk-Users] freepbx dialing prefix

2006-04-13 Thread Sean Garland








Just an update  found a few bug
tickets regarding it and a change to page.trunk.php which allows the w.
Apparently it will be fixed by version 2.1





Thanks











From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kerry Garrison
Sent: Wednesday, April 12, 2006
9:15 PM
To: 'Asterisk Users Mailing List -
Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] freepbx
dialing prefix





Submit a bug report to the FreePBX team?











From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Sean Garland
Sent: Wednesday, April 12, 2006
8:46 PM
To:
asterisk-users@lists.digium.com
Subject: [Asterisk-Users] freepbx
dialing prefix

I need to put a w in the
dialing prefix, but it says it isnt valid. If I manually modify
the extension file, it then affects all calls made over any trunk. Any
ideas?



Sean



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[Asterisk-Users] freepbx dialing prefix

2006-04-12 Thread Sean Garland








I need to put a w in the
dialing prefix, but it says it isnt valid. If I manually modify the
extension file, it then affects all calls made over any trunk. Any ideas?



Sean








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RE: [Asterisk-Users] Beeps and noises during calls

2006-04-10 Thread Sean Garland
This hit it right on the head - the tdm card was sharing irq with the
nvidia and yukon lan adapters.  What a pain it was to get them off - had
to trial and error the position of my raid card and tdm card and disable
everything.  I think its fine now, could not reproduce the problem
tonight.  To anyone experiencing issues like this make sure you check
irq sharing.  I have been dealing with this for quite some time, and
getting the tdm card on its own irq, it is now working correctly and
quietly on an ASUS mobo.

Thanks again guys!!!


Sean Garland
Siskiyou Technology Consultants
Mount Shasta, CA 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
mustardman29
Sent: Friday, April 07, 2006 6:39 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] Beeps and noises during calls

Try going through this PCI bus troubleshooting guide.
http://www.voip-info.org/wiki/view/Asterisk+PCI+bus+Troubleshooting 

 -Original Message-
 From: Sean Garland [mailto:[EMAIL PROTECTED]
 Sent: Friday, April 07, 2006 12:48 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: RE: [Asterisk-Users] Beeps and noises during calls
 
 Sounds like it might be the pci bus..  I have a single tdm400 card and

 it isn't sharing an irq with other devices.  So that leaves the pci 
 bus.
 Weird that I would get it from 2 separate computers though and 
 different cards (had s100u's before).  The mobo is an ASUS A7N8x-E 
 deluxe, with Nforce 2, Althlon xp 3200+ and gig of ram...  Guess I 
 could replace the box with other hardware.
  I think I have another box here and I still have the s100u cards, 
 maybe I'll put together something else to see if there is a 
 difference...
 
 Any other ideas would be great.
 Thanks
 Sean
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Andrew 
 Kohlsmith
 Sent: Friday, April 07, 2006 12:27 PM
 To: asterisk-users@lists.digium.com
 Subject: Re: [Asterisk-Users] Beeps and noises during calls
 
 On Friday 07 April 2006 15:03, Sean Garland wrote:
  The beeps are not DTMF tones (at least they don't sound
 like it).  It
  sounds more like the system is trying to compensate for
 something or
  adjusting something.  There is a beep, sometimes several,
 or maybe one
 
  or 2 in a row, and it can be faint, or loud, or whatever, but is 
  always the same pitch and tone.  Sometimes it is
 accompanied with loud
 talkback
  to the earpiece.   I'm going nuts, and cannot in good conscience,
  install or recommend this to anyone till I can resolve this.  It has
 
 Sounds like the system is either sharing interrupts or the system has 
 a REALLY crappy PCI bus.  I ran across this on two motherboards, one 
 of which was really suprising because it was a decent vendor (Asus) 
 and wasn't doing anything other than Asterisk.
 
 You don't need shared interrupts to get this.  I had issues with a 
 Sangoma A101u and Sangoma S518 in the same box (cheapass Dell P3) -- 
 they were not sharing interrupts but the T1 would have all kinds of 
 glitches JUST like you describe.  Put a Digium T100P in place of the 
 A101u and it worked great.
 (Sounds counter to the typical threads here, but it's the truth, I
 swear.) Again, these two cards were NOT sharing interrupts with each 
 other or any other devices on the system.
 
 -A.
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[Asterisk-Users] Beeps and noises during calls

2006-04-07 Thread Sean Garland
I have a very annoying problem that we hear on our end, but the other
party doesn't hear.  There are random beeps and echo type noises that
occur.  They are present during voicemails, and present on my end during
calls.  Is anyone experiencing the same deal?  I have asked this a
number of ways on the list, and never get a response...  

Thank you.


Sean Garland
Mount Shasta, CA
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RE: [Asterisk-Users] Beeps and noises during calls

2006-04-07 Thread Sean Garland
The beeps are not DTMF tones (at least they don't sound like it).  It
sounds more like the system is trying to compensate for something or
adjusting something.  There is a beep, sometimes several, or maybe one
or 2 in a row, and it can be faint, or loud, or whatever, but is always
the same pitch and tone.  Sometimes it is accompanied with loud talkback
to the earpiece.   I'm going nuts, and cannot in good conscience,
install or recommend this to anyone till I can resolve this.  It has
happened with 2 separate installs of *, with different hardware,
different packages installed (one is * 1.2.4 with freepbx, the other was
* 1.0 with nothing), and different digium hardware.  The only thing that
was the same is the Polycom phones, and SBC as a provider for the POTS
lines...

HELP!


Thanks
Sean Garland

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Zoa
Sent: Friday, April 07, 2006 9:03 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Beeps and noises during calls


Some more info:

TALKOFF is the wrong recognition of DTMF component in human voice as
true DTMF signal. This is an unavoidable factor since human voice always
contain valid DTMF combination. Fortunately, presence of these valid
DTMF components are unsteady. Unlike real DTMF generated from a
touch-tone keyboard, these 'human' DTMF cannot maintain on a constant
combination. So they can be isolated by DELAY discrimination. If a
decoded DTMF signal can stay on constantly for certain duration which
exceed those normal period experienced in human voice, then it can be
identified as a real DTMF command.

taken from:

http://www.qsl.net/ve3rgw/dtmfsql.html


Zoa wrote:


 Have a look at this :

 http://www.dslreports.com/forum/remark,9151528

 If anybody would have such a mitel or bellcore dtmf talkoff wav file, 
 i have a very big email box you can drop it in :p

 Zoa


 Sean Garland wrote:

 I have a very annoying problem that we hear on our end, but the other

 party doesn't hear.  There are random beeps and echo type noises that

 occur.  They are present during voicemails, and present on my end 
 during calls.  Is anyone experiencing the same deal?  I have asked 
 this a number of ways on the list, and never get a response...
 Thank you.


 Sean Garland
 Mount Shasta, CA
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RE: [Asterisk-Users] Beeps and noises during calls

2006-04-07 Thread Sean Garland
Sounds like it might be the pci bus..  I have a single tdm400 card and
it isn't sharing an irq with other devices.  So that leaves the pci bus.
Weird that I would get it from 2 separate computers though and different
cards (had s100u's before).  The mobo is an ASUS A7N8x-E deluxe, with
Nforce 2, Althlon xp 3200+ and gig of ram...  Guess I could replace the
box with other hardware.  I think I have another box here and I still
have the s100u cards, maybe I'll put together something else to see if
there is a difference...

Any other ideas would be great.
Thanks
Sean

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Andrew
Kohlsmith
Sent: Friday, April 07, 2006 12:27 PM
To: asterisk-users@lists.digium.com
Subject: Re: [Asterisk-Users] Beeps and noises during calls

On Friday 07 April 2006 15:03, Sean Garland wrote:
 The beeps are not DTMF tones (at least they don't sound like it).  It 
 sounds more like the system is trying to compensate for something or 
 adjusting something.  There is a beep, sometimes several, or maybe one

 or 2 in a row, and it can be faint, or loud, or whatever, but is 
 always the same pitch and tone.  Sometimes it is accompanied with loud
talkback
 to the earpiece.   I'm going nuts, and cannot in good conscience,
 install or recommend this to anyone till I can resolve this.  It has

Sounds like the system is either sharing interrupts or the system has a
REALLY crappy PCI bus.  I ran across this on two motherboards, one of
which was really suprising because it was a decent vendor (Asus) and
wasn't doing anything other than Asterisk.

You don't need shared interrupts to get this.  I had issues with a
Sangoma A101u and Sangoma S518 in the same box (cheapass Dell P3) --
they were not sharing interrupts but the T1 would have all kinds of
glitches JUST like you describe.  Put a Digium T100P in place of the
A101u and it worked great.  
(Sounds counter to the typical threads here, but it's the truth, I
swear.) Again, these two cards were NOT sharing interrupts with each
other or any other devices on the system.

-A.
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[Asterisk-Users] random beeps during calls

2006-04-03 Thread Sean Garland



Asterisk 
1.2.4
FreePBX 
2.0.1

I am running 
a TDM400 card with 3 FXO and 1 FXS cards. During most all calls, there are 
random beeps in the background. The other party cannot hear this (I 
believe since they haven't said anything). This will happen when people 
leave voicemail, and also on most or all calls. I am running Polycom IP 
501 phones. The beep/tones are not DTMF. It does not happen with a 
particular anything. Just place a call and while on the phone, you will 
often hear little beeps in the background.

Thanks


Sean
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[Asterisk-Users] problem loading zaptel drivers

2006-01-31 Thread Sean Garland








I was
running asterisk 1.0 and amp and tried to update tonight. Now I cannot load
any zaptel drivers, I get the message module wctdm not found. Im
running it on Mandrake 10.1 (2.6 kernel). 





HELP!!!



Thanks guys



Sean Garland






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RE: [Asterisk-Users] Where to buy POLYCOM phones?

2004-10-18 Thread Sean Garland
I bought mine from neutronexpress.com.  Paid a little more then the
voipsupply.com, cuz I didn't know about them...  Good to see another
place to purchase the phones...  Got the firware from a poster on this
list...

Thanks
Sean Garland
Siskiyou Technology Consultants 

-Original Message-
From: Deon Rodden [mailto:[EMAIL PROTECTED] 
Sent: Monday, October 18, 2004 4:12 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] Where to buy POLYCOM phones?

Either way. I've bought several devices from b2tech on ebay as well as
several devices direct from voipsupply.com so it wouldn't sway me much
if they were plugging their own company on this list, I already trust
them. 

Never bought Polycom from them though, although I plan to in the near
future.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kristian
Kielhofner
Sent: Monday, October 18, 2004 6:59 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Where to buy POLYCOM phones?

Sales Department wrote:

 Try www.VOIPSupply.com they have the model 300, 500 and 600 phones 
 available.
 


Oh they do.  I think that you mean we do.  In the future, when you
plug your own business you should probably mention it.

whois voipsupply.com:

Organization:
   b2 Technologies
   Cory Andrews
   454 Sonwil Drive
   Buffalo, NY 14225
   US
   Phone: 716-630-1555
   Fax..: 716-630-1548
   Email: [EMAIL PROTECTED]

Registrar Name: Register.com
Registrar Whois...: whois.register.com
Registrar Homepage: http://www.register.com

Domain Name: VOIPSUPPLY.COM

   Created on..: Mon, Apr 19, 2004
   Expires on..: Wed, Apr 19, 2006
   Record last updated on..: Wed, Jun 02, 2004

Administrative Contact:
   b2 Technologies
   Cory Andrews
   454 Sonwil Drive
   Buffalo, NY 14225
   US
   Phone: 716-630-1555
   Fax..: 716-630-1548
   Email: [EMAIL PROTECTED]

Technical Contact, Zone Contact:
   Register.Com
   Domain Registrar
   575 8th Avenue - 11th Floor
   New York, NY 10018
   US
   Phone: 902-749-2701
   Fax..: 902-749-5429
   Email: [EMAIL PROTECTED]

Domain servers in listed order:

NS1.B2LLC.COM 24.75.56.200
NS2.B2LLC.COM 24.75.46.242


--
Kristian Kielhofner
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[Asterisk-Users] Echo problems polycom and x100p

2004-10-11 Thread Sean Garland
Title: Echo problems polycom and x100p






I am having a persistent echo problem with my polycom sip IP 500 phones. I have two x100p cards for the analog phone lines to come into the * box. The echo is very slight sometimes, to very noticeable. Also, there is often some beeps in the background at random times. The beeps can also be heard on messages which leads me to believe its the x100p cards or something For those of you that have a fully functional system with polycom ip phones, what were the settings that worked the best to cancel the beeps and echo? Thanks a ton


Sean Garland

Siskiyou Technology Consultants



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[Asterisk-Users] Echo on polycom sip phone

2004-08-26 Thread Sean Garland
Title: Echo on polycom sip phone






I have 2 of the X100P cards in my Mandrake 9.1 box, and 3 Polycom 500 phones. I have a terrible echo problem. It will be fine and then while you are talking it gets really loud and distorted and then will die down again. The machine is a Duron 750 with 128 MB ram, is that enough? I am hoping that its my machine and upgrading will solve it. But if not, then I have a real problem. 

HELP!


Thanks


Sean Garland
Siskiyou Technology Consultants s



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[Asterisk-Users] Emailing phone messages?

2004-08-03 Thread Sean Garland
Where do you set the outgoing mail server for use with asterisks mail
system?  I have entered the info in the voicemail.conf file correctly,
but I am still unable to get the voicemail messages via email.  I ran a
tcpdump on the system while calling in and leaving a voicemail and I
don't even see the system try and contact a mail server.

HELP!!!  Thank you all in advance.

Sean Garland
Siskiyou Technology Consultants 

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RE: [Asterisk-Users] Voicemail problem

2004-06-15 Thread Sean Garland
How do you specify sendmail, or any mail program?  I changed the
servermail= to equal my in-house exchange server, and allowed relaying
by it's the pbx's IP address, but I still don't understand how it know
where to send or what program it uses..

Thanks
Sean 

-Original Message-
From: public [mailto:[EMAIL PROTECTED] 
Sent: Friday, June 11, 2004 2:50 PM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] Voicemail problem

Sean,

I use the sendmail app on the pbx itself (redhat 9.1) with the
serveremail=localhost

Not a lot of overhead on this process, of course sendmail needs to be
able to route to the internet to send out mail, so this can't be a
private subnet only pbx.

-Bryan

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sean Garland
Sent: Friday, June 11, 2004 3:03 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Voicemail problem

I am trying to get asterisk to email me my voicemail as attachments.
What am I missing?  Where do I tell it to go for SMTP services?

Voicemail.conf:
;
; Voicemail Configuration
;
[general]
format=wav49|gsm|wav
serveremail=pbx.agtcorp.local
attach=yes
maxmessage=180
skipms=3000
maxsilence=10
silencethreshold=128
maxlogins=3
append=yes

[default]
100 = 1234,Sean Garland,[EMAIL PROTECTED]
101 = 1234,Jason Madden,[EMAIL PROTECTED]
102 = 1234,Melinda Garland,[EMAIL PROTECTED]



Sean Garland, MCP+I, A+
Siskiyou Technology Consultants 


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[Asterisk-Users] Voicemail problem

2004-06-11 Thread Sean Garland
I am trying to get asterisk to email me my voicemail as attachments.
What am I missing?  Where do I tell it to go for SMTP services?

Voicemail.conf:
;
; Voicemail Configuration
;
[general]
format=wav49|gsm|wav
serveremail=pbx.agtcorp.local
attach=yes
maxmessage=180
skipms=3000
maxsilence=10
silencethreshold=128
maxlogins=3
append=yes

[default]
100 = 1234,Sean Garland,[EMAIL PROTECTED]
101 = 1234,Jason Madden,[EMAIL PROTECTED]
102 = 1234,Melinda Garland,[EMAIL PROTECTED]



Sean Garland, MCP+I, A+ 
Siskiyou Technology Consultants 


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[Asterisk-Users] This is a test

2004-06-03 Thread Sean Garland
I am testing my spam filter to see if it is still catching all of the
mailing list stuff.  Thanks.

Sean Garland, MCP+I, A+ 
Siskiyou Technology Consultants 
205 N. Mt. Shasta Blvd. Suite 100
Mt. Shasta, CA 96067 
Phone: (530)926-1489
FAX: (530)926-6296 
[EMAIL PROTECTED]


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[Asterisk-Users] Polycom phones noise cancellation

2004-04-13 Thread Sean Garland
In almost all my calls now, I am getting beeps and loud and soft parts
of a conversation.  It is getting very irritating.  Has anyone had this
happen?  How do I get rid of it?

Thanks

Sean Garland, MCP+I, A+ 
Siskiyou Technology Consultants 
205 N. Mt. Shasta Blvd. Suite 100
Mt. Shasta, CA 96067 
Phone: (530)926-1489
FAX: (530)926-6296 
[EMAIL PROTECTED]
http://www.siskiyoutech.com

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[Asterisk-Users] Telemarketer handling

2004-02-17 Thread Sean Garland
Occasionally I get calls that register asterisk on the caller id, which
I am assuming means that the caller id info is not there.  Is there a
way to have those calls route through IVR so I don't have to deal with
them?  Typically they are sales calls.

Thanks

Sean Garland,

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RE: [Asterisk-Users] Direct mailbox transfer

2004-02-13 Thread Sean Garland
Thanks guys  I will try that in the morning...

Sean 

-Original Message-
From: John Fraizer [mailto:[EMAIL PROTECTED] 
Sent: Thursday, February 12, 2004 5:33 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Direct mailbox transfer

Sean Garland wrote:
 How would one implement a direct mailbox transfer using the macros?
 What I want to do is have the person who answers the call to be able 
 to transfer the call directly into a persons unavailable mailbox.  
 Thanks
 
 
 Sean Garland, MCP+I, A+
 Siskiyou Technology Consultants
 
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Add the following context and make sure it's available to the person who
will be transferring people:

[direct-vm]
exten = _*9.,1,Voicemail2(u${EXTEN:2})
exten = _*9.,2,Hangup()



To transfer someone straight to VM, they simple blind transfer them to
*9[voicemail extension]

Works like a charm.

John




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[Asterisk-Users] Direct mailbox transfer

2004-02-12 Thread Sean Garland
How would one implement a direct mailbox transfer using the macros?
What I want to do is have the person who answers the call to be able to
transfer the call directly into a persons unavailable mailbox.  Thanks


Sean Garland, MCP+I, A+ 
Siskiyou Technology Consultants 

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[Asterisk-Users] Sip transfers

2004-02-05 Thread Sean Garland
My polycom phones have a transfer button on them and it used to work,
now it puts the call on hold, you are allowed to call the other
extension and tell them the call is there, but when you hang up, the
call stays on hold, and the extension you are trying to transfer to gets
nothing.

Ideas?  Thanks

Sean Garland
[EMAIL PROTECTED]
http://www.siskiyoutech.com

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RE: [Asterisk-Users] Parking extension not working

2004-01-16 Thread Sean Garland
Okay, lets start over...  I have basically a simple parking.conf, I use
701 as the parkext because of Andy Powells suggestion, I use a range of
702-710.  I have in my [sip] context and include = default and in the
[default] context, I have the stock include = localcalls which has on
include = parkedcalls.  When asterisk is loaded and I type show
dialplan at the console, I get a list of what appears to be all the
extensions available to me and their respective contexts.  Nowhere in
that list is an extension 701.  Now when a call comes in, my Polycom
phone rings and I answer it.  If I want to park the call I press the
conference button, and type 701, which then gives me a busy signal for a
few seconds, and the call is terminated.  I ran a sip debug and did the
same procedure, and I can see that the polycom phone requests extension
[EMAIL PROTECTED] but then there is a 404 not found error.  Am I doing
something wrong in the transfer procedure?  When I dial # on the polycom
phone I get an instant busy, which I assume means that my phone doesn't
like that digit.

So maybe my question should be, is anyone using polycom sip phones and
able to use the parked call feature?

Sean

-Original Message-
From: Lance Arbuckle [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, January 14, 2004 6:10 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Parking extension not working



Sean Garland wrote:
 
 Yes, I have the include = parkedcalls in the default context which is

 where my calls start from, in fact if I try to transfer to one of the 
 parked locations as a test of transferring to the 7xx area, I get the 
 ...no parked call.. message so it seems like the context is working.
 All of the parking location extensions show up in the dialplan.  What 
 should I see on the console when transferring to 700 (or 701 as it may
 be) from SIP?  Will it work from sip?  Is there a way I can test from 
 the console?
 
 Thanks
 Sean


I don't think you can transfer to a park extension directly.  In other
words, you transfer to the parking lot ( default exten 700 ) and
Asterisk parks the call in whichever parking space is available.  Then
Asterisk reads back the number of the parking space.  On my system, with
700 as the park extension and 701-720 as parking spaces, I get the
message Sorry, there is no call parked on that extension if I try to
transfer to 701 which is what I would expect since it's only exten 700
which has the special park functionality.

-Lance
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[Asterisk-Users] Analog phone transfer

2004-01-16 Thread Sean Garland
I have the Digium usb FXS device and an analog phone attached.  How do I
transfer calls?  

Sean Garland, MCP+I, A+ 
Siskiyou Technology Consultants 
205 N. Mt. Shasta Blvd. Suite 100
Mt. Shasta, CA 96067 
Phone: (530)926-1489
FAX: (530)926-6296 
[EMAIL PROTECTED]
http://www.siskiyoutech.com

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[Asterisk-Users] Analog phone help

2004-01-16 Thread Sean Garland
I have 2 sip phones and an analog phone attached to a Digium USB fxs
device.  I would like the analog phone to ring when transfers are made
to it, but I don't want it to ring when a call comes in from outside,
although I would like the person at that phone to be able to pick up the
phone and answer the incoming call.  Is that possible?

Thanks

Sean Garland, MCP+I, A+ 
Siskiyou Technology Consultants 
205 N. Mt. Shasta Blvd. Suite 100
Mt. Shasta, CA 96067 
Phone: (530)926-1489
FAX: (530)926-6296 
[EMAIL PROTECTED]
http://www.siskiyoutech.com

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RE: [Asterisk-Users] Parking extension not working

2004-01-16 Thread Sean Garland
Okay here is an update...  With my extensions.conf and parking.conf,
etc.. Files, I was able to place a call with the usb phone (analog on
zap/3) and park it by pressing flash, then typing in 701...  From the
SIP phones I am still unable to transfer to 701.  What does that mean?
Is that something to do with the T instead of t?

Thanks for you patience and help through this...
Sean 

-Original Message-
From: Lance Arbuckle [mailto:[EMAIL PROTECTED] 
Sent: Friday, January 16, 2004 1:28 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Parking extension not working



Sean Garland wrote:
 
 Okay, lets start over...  I have basically a simple parking.conf, I 
 use
 701 as the parkext because of Andy Powells suggestion, I use a range 
 of 702-710.  I have in my [sip] context and include = default and in 
 the [default] context, I have the stock include = localcalls which 
 has on include = parkedcalls.  When asterisk is loaded and I type 
 show dialplan at the console, I get a list of what appears to be all 
 the extensions available to me and their respective contexts.  Nowhere

 in that list is an extension 701.  Now when a call comes in, my 
 Polycom phone rings and I answer it.  If I want to park the call I 
 press the conference button, and type 701, which then gives me a busy 
 signal for a few seconds, and the call is terminated.  I ran a sip 
 debug and did the same procedure, and I can see that the polycom phone

 requests extension [EMAIL PROTECTED] but then there is a 404 not found 
 error.  Am I doing something wrong in the transfer procedure?  When I 
 dial # on the polycom phone I get an instant busy, which I assume 
 means that my phone doesn't like that digit.
 
 So maybe my question should be, is anyone using polycom sip phones and

 able to use the parked call feature?
 
 Sean
 
 -Original Message-
 From: Lance Arbuckle [mailto:[EMAIL PROTECTED]
 Sent: Wednesday, January 14, 2004 6:10 PM
 To: [EMAIL PROTECTED]
 Subject: Re: [Asterisk-Users] Parking extension not working
 
 Sean Garland wrote:
 
  Yes, I have the include = parkedcalls in the default context which 
  is
 
  where my calls start from, in fact if I try to transfer to one of 
  the parked locations as a test of transferring to the 7xx area, I 
  get the ...no parked call.. message so it seems like the context
is working.
  All of the parking location extensions show up in the dialplan.  
  What should I see on the console when transferring to 700 (or 701 as

  it may
  be) from SIP?  Will it work from sip?  Is there a way I can test 
  from the console?
 
  Thanks
  Sean
 
 I don't think you can transfer to a park extension directly.  In other

 words, you transfer to the parking lot ( default exten 700 ) and 
 Asterisk parks the call in whichever parking space is available.  Then

 Asterisk reads back the number of the parking space.  On my system, 
 with 700 as the park extension and 701-720 as parking spaces, I get 
 the message Sorry, there is no call parked on that extension if I 
 try to transfer to 701 which is what I would expect since it's only 
 exten 700 which has the special park functionality.
 
 -Lance



ok, let's try again
In extensions.conf, do you have either a t or T as an option on your
dial string like this:

exten = s,203,Dial(${ARG2},20,rtT) ; Ring the interface, 20 seconds
maximum

If not, transfer isn't going to work and therefor park wont work either.

-Lance Arbuckle
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[Asterisk-Users] Caller id and callback

2004-01-16 Thread Sean Garland
Is there a way to append a 91 in front of all incoming caller id
numbers?  What I am interested in is this - when a call comes in and the
caller ID comes across, it is in the format 9165551212.  That would be
fine, but if I want to call them right back, and I choose that call and
'dial' on my phone, it fails because it hasn't dialed a 9 first.  I
assume also that if there was a 9, it would still fail because SBC
hasn't figured out how to automatically add the 1 (like my cell phone
does).

Thanks

Sean Garland, MCP+I, A+ 
Siskiyou Technology Consultants 
205 N. Mt. Shasta Blvd. Suite 100
Mt. Shasta, CA 96067 
Phone: (530)926-1489
FAX: (530)926-6296 
[EMAIL PROTECTED]
http://www.siskiyoutech.com

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RE: [Asterisk-Users] Parking extension not working

2004-01-14 Thread Sean Garland
I have just set the parking extension at 701 and then the range is
702-710 and still I cannot transfer to 701.  Show Dialplan doesn't show
an extension 700, although it shows all the parked location extensions.
If I transfer to 702, I get the message telling me that there is no
parked call there  Still lost!!!

Thanks
Sean 

-Original Message-
From: Girish Gopinath [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, January 13, 2004 11:07 PM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] Parking extension not working

From Andy Powells Getting Started With Asterisk (V 0.1a)
http://www.automated.it/guidetoasterisk.htm

 parking.conf file has this number set at 700. I've changed mine to
701 because I was having an issue with Asterisk - although it would
'see' 
(looking at the console) I had tried to transfer to 700 it appeared not
to believe that I had dialed it. This was essentially due to the 00 in
the 700, changing it to 701 eliminates the problem completely.

Hope it helps...

Girish

From: Sean Garland [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Parking extension not working
Date: Tue, 13 Jan 2004 16:07:56 -0800

I have the standard parking.conf but extension 700 doesn't show up in 
my dialplan  Why?  I can dial 701 which tells me that I don't have 
any calls parked there.  700 just gives me invalid extension noise

Should I have extension 700 defined elsewhere?

Thanks

parking.conf
[general]

parkext =a 700  ; What ext. to dial to park
parkpos = 701-705  ; What extensions to park calls
on
context = parkedcalls  ; Which context parked calls
are
in
parkingtime = 300  ; Number of seconds a call can
be parked f

*CLI Show dialplan

[ Context 'parkedcalls' created by 'res_parking' ]
   '701' =  1. ParkedCall(701)
[res_parking]
   '702' =  1. ParkedCall(702)
[res_parking]
   '703' =  1. ParkedCall(703)
[res_parking]
   '704' =  1. ParkedCall(704)
[res_parking]
   '705' =  1. ParkedCall(705)
[res_parking]


Sean Garland
Siskiyou Technology Consultants

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RE: [Asterisk-Users] Parking extension not working

2004-01-14 Thread Sean Garland
Yes, I have the include = parkedcalls in the default context which is
where my calls start from, in fact if I try to transfer to one of the
parked locations as a test of transferring to the 7xx area, I get the
...no parked call.. message so it seems like the context is working.
All of the parking location extensions show up in the dialplan.  What
should I see on the console when transferring to 700 (or 701 as it may
be) from SIP?  Will it work from sip?  Is there a way I can test from
the console?

Thanks
Sean

-Original Message-
From: Lance Arbuckle [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, January 14, 2004 10:31 AM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Parking extension not working



Sean Garland wrote:
 
 I have just set the parking extension at 701 and then the range is 
 702-710 and still I cannot transfer to 701.  Show Dialplan doesn't 
 show an extension 700, although it shows all the parked location
extensions.
 If I transfer to 702, I get the message telling me that there is no 
 parked call there  Still lost!!!
 
 Thanks
 Sean


Did you put include = parkedcalls somewhere in your extensions.conf
that your extension phones can get to it ?
-Lance
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RE: [Asterisk-Users] Parking extension not working

2004-01-14 Thread Sean Garland
Yeah, I did a 'restart now'...  BTW, none of my responses are even
making it to the list, at least not the same day as my post.  Whats up
with that?

Sean  

-Original Message-
From: Walt Reed [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, January 14, 2004 12:58 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Parking extension not working

On Wed, Jan 14, 2004 at 10:36:54AM -0700, Jared Smith said:
 On Wed, 2004-01-14 at 09:15, Sean Garland wrote:
  I have just set the parking extension at 701 and then the range is 
  702-710 and still I cannot transfer to 701.  Show Dialplan doesn't 
  show an extension 700, although it shows all the parked location
extensions.
  If I transfer to 702, I get the message telling me that there is no 
  parked call there  Still lost!!!
 
 Did you restart Asterisk after making the changes to parking.conf? 
 Sounds like maybe you forgot to...

BTW, A simple reload is NOT enough It does need to be a full
restart.
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[Asterisk-Users] Parking extension not working

2004-01-13 Thread Sean Garland
I have the standard parking.conf but extension 700 doesn't show up in my
dialplan  Why?  I can dial 701 which tells me that I don't have any
calls parked there.  700 just gives me invalid extension noise

Should I have extension 700 defined elsewhere?

Thanks

parking.conf
[general]

parkext =a 700  ; What ext. to dial to park
parkpos = 701-705  ; What extensions to park calls
on
context = parkedcalls  ; Which context parked calls are
in
parkingtime = 300  ; Number of seconds a call can
be parked f

*CLI Show dialplan

[ Context 'parkedcalls' created by 'res_parking' ]
  '701' =  1. ParkedCall(701)
[res_parking]
  '702' =  1. ParkedCall(702)
[res_parking]
  '703' =  1. ParkedCall(703)
[res_parking]
  '704' =  1. ParkedCall(704)
[res_parking]
  '705' =  1. ParkedCall(705)
[res_parking]


Sean Garland
Siskiyou Technology Consultants 

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[Asterisk-Users] call parking

2004-01-13 Thread Sean Garland








I am having trouble with call parking I am basically
using the stock sample files, but extension 700 doesnt show up in my
dialplan. When I transfer a call to 700, I get the fast busy like there is
extension 700





HELP!



Sean Garland








RE: [Asterisk-Users] Multi-line help

2004-01-06 Thread Sean Garland
Thank you all for your responses.  Since I was a phone installer
(previous life) and installed Lucent Partner and Merlin systems, I was
on the key system mode of thinking.  On the Polycom phones each line
button is a registration, so I wonder how I could program a SIP
registration to speed dial a number? Would that be done through
exten.conf like:

[button2]
Exten = 1,dial(zap/g1/5551212) 

???

So then, carrying over to key system terms, I would basically be setting
up line pool buttons...  Basically with my small office (2 phones, and
one * box with 2 x100p cards) I would just use the first button (or
whatever) for my registration with my * and call it good...

I am thinking of proposing this system to my partner corp which would
entail around 13 extensions and 6 lines...  How would I give someone
upstairs the ability to view if each user was on the phone or not?  --
should probably be a new thread  Currently they have 18 button
phones that are programmed with the incomming lines, then the users
(LED's glow when user is on).  

This is so much fun!  (no really!)
Sean

-Original Message-
From: Rich Adamson [mailto:[EMAIL PROTECTED] 
Sent: Monday, January 05, 2004 6:55 PM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] Multi-line help

Sean,

 Basically I guess I am thinking of the traditional key systems 
 approach which is to have the CO lines appear on the phone.  The 
 problem it appears with SIP (not really *) and the particular phones, 
 is to have the reporting.  I guess what I was looking for was to have 
 the buttons not only represent the incoming lines, but to also show 
 their status (busy, hold, etc...).

As you've already mentioned, what you've described is a key system, and
not a pbx. (There might be an open source key system out there
somewhere.)
 
 On that note, what (typically with SIP/*) are the multiple line phone 
 buttons used for?  I know you have to have at least one for access to 
 the asterisk system, but what is the point of the multiple 
 registrations?

Several reasons depending upon the actual requirements...

1. Small office, Customer Service appears on line 1, President on line
2.
Answering line 2 with an appropriate messages (when he's not around) is
different then answering line 1 as a Customer Service person.

2. Shared tenant service: five different businesses in the same small
complex. The receptionist has all five lines on her phone, and answers
with an appropriate message for each business when their lines are
unanswered.

3. Home-boy (no asterisk) subscribes to two different VoIP providers
with two different rate plans. Line 1 registers with provider 1, and
line 2 with provider 2. You choose which service you want based on your
knowledge of what your trying to accomplish (not necessarily
programmable if an * system was included).

4. On the Cisco 7960, I have one of the line buttons programmed as a
speed dial to a certain extn as I'm calling it often.

5. Remote intercom: place a speaker phone by the front door and
configure it for auto answer. When the doorbell rings, push one of your
preprogrammed buttons to speak to who's at the door.

6. You could probably program * to open the garage door with one of the
buttons. ;)

As Steve pointed out earlier today, there are many ways to accompish the
same function within asterisk, therefore some of the items listed above
might be done a different way. That's fine.

Rich


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RE: [Asterisk-Users] Message waiting indicator

2004-01-06 Thread Sean Garland
Thanks, the phones that I have Polycom Soundpoint IP 500's.  In the specific config 
file for the phone itself, there are some lines that have to do with MWI and there are 
three settings to set.  Here is the section of the manual for the phone

msg.mwi.x.subscribe ASCII encoded string containing If non-Null, the 
telephone
digits (the user part of a SIP  will send a
URL) or a string that constitutes   
SUBSCRIBE request
a valid SIP URL (6416 orto 
this contact after
[EMAIL PROTECTED]) 
 boot-up.

msg.mwi.x.callBackMode  contact or registration If set to 
contact, a call
   
 will be placed to the
   
 contact specified in
   
 the callback attribute
   
 when the user invokes
   
 message retrieval. If
   
 set to registration, a
   
 call will be placed
   
 using this registration
   
 to the contact registered
   
 (the telephone
   
 will call itself).

msg.mwi.x.callBack  ASCII encoded string containing Contact to call when
digits (the user part of a SIP  retrieving 
messages
URL) or a string that constitutes   for 
this registration.
a valid SIP URL (6416 or
[EMAIL PROTECTED])

Does this mean that if the sip entry comes out to [EMAIL PROTECTED], is that what I 
put in for the subscribe and callback?  I don't understand the connection between the 
SUBSCRIBE feature and the NOTIFY

Anyone with Polycom experience with MWI?

I will have to check to see if the NOTIFY is even happening...

Sean

-Original Message-
From: Rich Adamson [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, January 06, 2004 6:22 AM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Message waiting indicator

 What is required to get the mwi to work?  Is it more of a phone 
 subject or *?  I have the mailbox= line in sip.conf, but only one 
 extension is named, and in some of the examples, I have seen that there are two...
 What is that all about and how does it affect the extensions.conf and 
 voicemail.conf?

I think the examples that you might have looked are suggesting that when a voicemail 
is left for a single extension, you can place definitions in your sip.conf file that 
turn on the MWI (message waiting indicator) LED on more then one phone. (I'll leave 
that up to you to figure out whether that is a feature of use to you.)

Asterisk will occasionally look in the
 /var/spool/asterisk/voicemail/default/3008/INBOX
directory (where 3008 represents the extension number), and if a certain file exists, 
send a sip message to the extn(s) that you defined in sip.conf as mailbox=3008.

The sip message sent to the phone (in hex using a packet sniffer) looks like:

0020: c1 5b 13 c4 13 c4 01 e2 58 97 4e 4f 54 49 46 59 | Á[.Ä.Ä.âX-NOTIFY
0030: 20 73 69 70 3a 33 30 30 38 40 32 30 35 2e 32 31 |  sip:[EMAIL PROTECTED]
0040: 32 2e 31 39 33 2e 37 31 20 53 49 50 2f 32 2e 30 | 2.173.91 SIP/2.0
0050: 0d 0a 56 69 61 3a 20 53 49 50 2f 32 2e 30 2f 55 | ..Via: SIP/2.0/U
0060: 44 50 20 32 30 35 2e 32 31 32 2e 31 39 33 2e 31 | DP 205.212.193.1
0070: 30 31 3a 35 30 36 30 3b 62 72 61 6e 63 68 3d 7a | 01:5060;branch=z
0080: 39 68 47 34 62 4b 33 63 31 63 61 35 65 31 0d 0a | 9hG4bK3c1ca5e1..
0090: 46 72 6f 6d 3a 20 22 61 73 74 65 72 69 73 6b 22 | From: asterisk
00a0: 20 3c 73 69 70 3a 61 73 74 65 72 69 73 6b 40 32 |  sip:[EMAIL PROTECTED]
00b0: 30 35 2e 32 31 32 2e 31 39 33 2e 31 30 31 3e 3b | 05.212.193.101;
00c0: 74 61 67 3d 61 73 35 37 63 63 64 33 32 65 0d 0a | tag=as57ccd32e..
00d0: 54 6f 3a 20 3c 73 69 70 3a 33 30 30 38 40 32 30 | To: sip:[EMAIL PROTECTED]
00e0: 35 2e 32 31 32 2e 31 39 33 2e 39 31 3e 0d 0a 43 | 5.212.193.91..C
00f0: 6f 6e 74 61 63 74 3a 20 3c 73 69 70 3a 61 73 74 | ontact: sip:ast
0100: 65 72 69 73 6b 40 32 30 35 2e 32 31 

RE: [Asterisk-Users] Echo with polycom phones

2004-01-06 Thread Sean Garland
Yup, two x100p cards.  The echo goes away really quickly, but the first
second or two is pretty echoey (is that a word?)

Sean 

-Original Message-
From: Christian Hecimovic [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, January 06, 2004 10:27 AM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Echo with polycom phones

Hey Sean,

Are you using Zap modem cards (X100P)? There can be bad echo with those
things. The echo canceling effect you are hearing comes from the Polycom
phones - they dynamically learn from the echo at the beginning of the
call and adjust the echo cancellation accordingly. We are using a
Mediatrix SIP gateway now - no echo at all.

Christian

On Monday 05 January 2004 13:28, Sean Garland wrote:
 I have soundpoing ip 500 phones and the first few seconds of every 
 call has echo, which then goes away.  Is there a way to have the echo 
 cancel on at the beginning?  It seems like it is testing at the 
 beginning but it would be nice if I could have it start closer

 Thanks

 Sean Garland
 Siskiyou Technology Consultants
 205 N. Mt. Shasta Blvd. Suite 100
 Mt. Shasta, CA 96067
 Phone: (530)926-1489
 FAX: (530)926-6296
 [EMAIL PROTECTED]

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[Asterisk-Users] Echo with polycom phones

2004-01-05 Thread Sean Garland
Title: Echo with polycom phones






I have soundpoing ip 500 phones and the first few seconds of every call has echo, which then goes away. Is there a way to have the echo cancel on at the beginning? It seems like it is testing at the beginning but it would be nice if I could have it start closer.

Thanks


Sean Garland
Siskiyou Technology Consultants
205 N. Mt. Shasta Blvd. Suite 100
Mt. Shasta, CA 96067
Phone: (530)926-1489
FAX: (530)926-6296
[EMAIL PROTECTED]






RE: [Asterisk-Users] Multi-line help

2004-01-05 Thread Sean Garland
Basically I guess I am thinking of the traditional key systems approach
which is to have the CO lines appear on the phone.  The problem it
appears with SIP (not really *) and the particular phones, is to have
the reporting.  I guess what I was looking for was to have the buttons
not only represent the incoming lines, but to also show their status
(busy, hold, etc...).  

On that note, what (typically with SIP/*) are the multiple line phone
buttons used for?  I know you have to have at least one for access to
the asterisk system, but what is the point of the multiple
registrations? 

Thank you to all.

Sean Garland
Siskiyou Technology Consultants

-Original Message-
From: Nicholas Comanos [mailto:[EMAIL PROTECTED] 
Sent: Sunday, January 04, 2004 8:17 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Multi-line help

Could you explain in a little more detail about what you are trying to
do with the multi-lines? Maybe a more in depth example would help.

In my (limited) experience, I have seen two types of multi-line uses

1. The phone has a number of lines (usually) two. If the first line is
busy, the call rings on the second and so the user has the option of
putting the first on hold and answering the new incoming call or letting
it ring out.
Normally the user has only one advertised extension number (and the
second line may not even have its own unique extension #). The second
line is often used for inquiry calls or if the primary line is busy.
Usually the phone selects the first available line when making a new
call.

2. The second type of multi-line use I have seen is where one phone has
lines for multiple extensions and those extensions may be represented on
multiple phones (shared line). For example, the phone of a personal
assistant may have a line for them and their boss. The multi-line button
in this case may often shows the status (ie: busy) of the extension as
it is 'shared' among multiple phones. Depending on the configuration, if
the extension is called, it may ring on one or more of the phone lines
that support that extension. Even in this case, the phone often has a
default line to use when the handset is picked-up to make a call.

Asterisk will support the type 1. above as long as the handset support
multiple lines (which in your case it does,) However, case 2, I do not
believe is supported by Asterisk at the moment - you can make the line
ring, but you will not be able to show the status of the line on other
phones.

In addition, with a SIP phone, the phone will also have to have a way of
receiving the notification for the status of the line (busy, not busy.)
- not all SIP phones support this, but looking through the Polycomm
manual, it seems they do.

- Original Message -
From: Sean Garland [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Sunday, January 04, 2004 7:18 PM
Subject: [Asterisk-Users] Multi-line help


I am looking for common practice ideas on how to handle multiple line
phones.  Is it common with asterisk to have the lines appear as
programmable buttons? Or to just have itcm like buttons and use the dial
9 approach?  What I am specifically interested in, is to have my line
one appear on the first button (sip polycom phones) line two appear on
the second button, and use the third as an intercom (internal extension)
button.  I have managed to get the line 1 to ring on the line 1 button
and the same for line two.  I have even managed to get extension
transfers to happen on the itcm button.

The trouble I have is that I don't know if someone else is on the
particular line, and when I dial, it picks up the first available button
(line) so even if I dial an extension, it looks like I am dialing from
line 1 to the extension.  How do I make it pick the third button, etc...

Confusing?  I have read the handbook and countless searches through
wiki and Google, but cannot find practical examples of multi-line use
with asterisk.

Thanks a ton.  I have been testing asterisk and on the mailing list for
about a month now...  I would be happy to send all my config files for
perusal.

Sean Garland - Siskiyou Technology Consultants

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[Asterisk-Users] This is a test

2004-01-05 Thread Sean Garland
Title: This is a test






It appears that my replies aren't getting to the list. Just testing to see what is going on


Sean





[Asterisk-Users] Echo on polycom sip phone

2004-01-05 Thread Sean Garland
I have soundpoing ip 500 phones and the first few seconds of every call
has echo, which then goes away.  Is there a way to have the echo cancel
on at the beginning?  It seems like it is testing at the beginning but
it would be nice if I could have it start closer

Thanks

Sean Garland
Siskiyou Technology Consultants 
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[Asterisk-Users] Message waiting indicator

2004-01-05 Thread Sean Garland
What is required to get the mwi to work?  Is it more of a phone subject
or *?  I have the mailbox= line in sip.conf, but only one extension is
named, and in some of the examples, I have seen that there are two...
What is that all about and how does it affect the extensions.conf and
voicemail.conf?

Thanks again.

Just some background as you start seeing my lists, I just started my own
business this year (open 1 day officially so far) and I chose, back in
November/December to use * as my phone system.  Currently I am using it
as my main phone system, and have voicemail configured, with two lines,
and two Polycom phones.  I hope to post my entire experience on the wiki
or something when I am satisfied that I am far enough along...  Great
product, but the docs need some work.  I would be interested in helping
with that when the time comes.


Sean Garland
Siskiyou Technology Consultants 
205 N. Mt. Shasta Blvd. Suite 100
Mt. Shasta, CA 96067 
Phone: (530)926-1489
FAX: (530)926-6296 
[EMAIL PROTECTED]
http://www.siskiyoutech.com

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RE: [Asterisk-Users] Multi-line help

2004-01-05 Thread Sean Garland
Title: RE: [Asterisk-Users] Multi-line help






*** I am resending this because something is wrong with the reply function ***


Basically I guess I am thinking of the traditional key systems approach which is to have the CO lines appear on the phone. The problem it appears with SIP (not really *) and the particular phones, is to have the reporting. I guess what I was looking for was to have the buttons not only represent the incoming lines, but to also show their status (busy, hold, etc...). 

On that note, what (typically with SIP/*) are the multiple line phone buttons used for? I know you have to have at least one for access to the asterisk system, but what is the point of the multiple registrations? 

Thank you to all.


Sean Garland

Siskiyou Technology Consultants


-Original Message-

From: Nicholas Comanos [mailto:[EMAIL PROTECTED]]

Sent: Sunday, January 04, 2004 8:17 PM

To: [EMAIL PROTECTED]

Subject: Re: [Asterisk-Users] Multi-line help


Could you explain in a little more detail about what you are trying to do with the multi-lines? Maybe a more in depth example would help.

In my (limited) experience, I have seen two types of multi-line uses


1. The phone has a number of lines (usually) two. If the first line is busy, the call rings on the second and so the user has the option of putting the first on hold and answering the new incoming call or letting it ring out.

Normally the user has only one advertised extension number (and the second line may not even have its own unique extension #). The second line is often used for inquiry calls or if the primary line is busy. Usually the phone selects the first available line when making a new call.

2. The second type of multi-line use I have seen is where one phone has lines for multiple extensions and those extensions may be represented on multiple phones (shared line). For example, the phone of a personal assistant may have a line for them and their boss. The multi-line button in this case may often shows the status (ie: busy) of the extension as it is 'shared' among multiple phones. Depending on the configuration, if the extension is called, it may ring on one or more of the phone lines that support that extension. Even in this case, the phone often has a default line to use when the handset is picked-up to make a call.

Asterisk will support the type 1. above as long as the handset support multiple lines (which in your case it does,) However, case 2, I do not believe is supported by Asterisk at the moment - you can make the line ring, but you will not be able to show the status of the line on other phones.

In addition, with a SIP phone, the phone will also have to have a way of receiving the notification for the status of the line (busy, not busy.) - not all SIP phones support this, but looking through the Polycomm manual, it seems they do.

- Original Message -

From: Sean Garland [EMAIL PROTECTED]

To: [EMAIL PROTECTED]

Sent: Sunday, January 04, 2004 7:18 PM

Subject: [Asterisk-Users] Multi-line help



I am looking for common practice ideas on how to handle multiple line phones. Is it common with asterisk to have the lines appear as programmable buttons? Or to just have itcm like buttons and use the dial

9 approach? What I am specifically interested in, is to have my line one appear on the first button (sip polycom phones) line two appear on the second button, and use the third as an intercom (internal extension) button. I have managed to get the line 1 to ring on the line 1 button and the same for line two. I have even managed to get extension transfers to happen on the itcm button.

The trouble I have is that I don't know if someone else is on the particular line, and when I dial, it picks up the first available button

(line) so even if I dial an extension, it looks like I am dialing from line 1 to the extension. How do I make it pick the third button, etc...

Confusing? I have read the handbook and countless searches through wiki and Google, but cannot find practical examples of multi-line use with asterisk.

Thanks a ton. I have been testing asterisk and on the mailing list for about a month now... I would be happy to send all my config files for perusal.

Sean Garland - Siskiyou Technology Consultants


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[Asterisk-Users] Multi-line help

2004-01-04 Thread Sean Garland
I am looking for common practice ideas on how to handle multiple line
phones.  Is it common with asterisk to have the lines appear as
programmable buttons? Or to just have itcm like buttons and use the dial
9 approach?  What I am specifically interested in, is to have my line
one appear on the first button (sip polycom phones) line two appear on
the second button, and use the third as an intercom (internal extension)
button.  I have managed to get the line 1 to ring on the line 1 button
and the same for line two.  I have even managed to get extension
transfers to happen on the itcm button.

The trouble I have is that I don't know if someone else is on the
particular line, and when I dial, it picks up the first available button
(line) so even if I dial an extension, it looks like I am dialing from
line 1 to the extension.  How do I make it pick the third button, etc...

Confusing?  I have read the handbook and countless searches through
wiki and Google, but cannot find practical examples of multi-line use
with asterisk.

Thanks a ton.  I have been testing asterisk and on the mailing list for
about a month now...  I would be happy to send all my config files for
perusal.

Sean Garland - Siskiyou Technology Consultants 

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RE: [Asterisk-Users] Polycom Sip Registration

2003-12-30 Thread Sean Garland
Hey,

I am currently working on a Polycom 500 phone  Asterisk solution, and
the key is definitely to use the xml config files that Matt spoke of.
That combined with an FTP server (setup like the sip docs say) work very
well in getting the phone to do what you want.  It then becomes getting
the config files for Asterisk that will make it all work.

I will update on what I finally have when I am done  

Sean 

-Original Message-
From: mattf [mailto:[EMAIL PROTECTED] 
Sent: Monday, December 29, 2003 9:02 PM
To: '[EMAIL PROTECTED]'
Subject: RE: [Asterisk-Users] Polycom Sip Registration

Hello,

The best thing to do is to use the XML config files. the web interface
isn't the best way to do anything, it's best to kind of ignore it.

MATT---

-Original Message-
From: Brent Franks [mailto:[EMAIL PROTECTED]
Sent: Friday, December 26, 2003 1:57 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Polycom Sip Registration


Hello,
 
Has anyone on the list been able to successfully setup a Polycom
Soundpoint 500 IP phone?  I am getting failed registrations, and the
Polycom documentation is not very precise.  Their web interface isn't
helping much either.
 
Thanks in advance,
 
Brent
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[Asterisk-Users] Multi-line, multi-registration phones

2003-12-30 Thread Sean Garland
Title: Multi-line, multi-registration phones






I have hard phones that are capable of handling three calls at once. That is setup (apparently) through multiple registrations. My question is has anyone done this and what is the proper way of doing it? Do I have to setup (for 2 phones that have three lines) 6 sections in my sip.conf and setup 6 extensions to handle the registrations? 

Also, if I found by searching the web sample code for making both sip extensions ring when a call comes in, but what if I had 100 extensions? Seems like the string would get pretty long, is there a way to put all extensions in a single group and ring the group? 

All kinda is the same question. But thanks for the answer anyway 


Sean Garland





[Asterisk-Users] X100p always busy - update

2003-12-30 Thread Sean Garland
Title: X100p always busy - update






Well, after bummin around thinking I had bad fxo cards, I finally discovered that I was loosing two phones in my home when I had the cards plugged in Turns out the jack I had plugged into, was wired for two phones (line 1, green/red and line 2, yel/blk) and I also was using a 4 wire phone cord for the connection. It turns out that the x100p cards are wired in such a way internally that if you are running a 4 wire phone cord to them, that you might short out between the two lines at the jack (which worked separately with phones and computers) and get funky results.. 

Moral of the story is to always use two wire phone cords with the x100p fxo cards. Problem solved, and I was able to continue my development.

Thanks


Sean Garland





[Asterisk-Users] X100p problem

2003-12-24 Thread Sean Garland
Title: X100p problem






I am having a problem with the x100p cards. It doesn't matter whether the card is in the machine or not, all I get is a busy signal when calling. The Asterisk box doesn't give me any errors and doesn't show that any call is coming through. I removed the cards from the machine completely and they still give busy signal when dialed. Any ideas?

I must say that after dealing with the ordering process with Digium, and now the seemingly broken cards, I have to say that I completely frustrated and unhappy with deciding to go with digium. I think that Asterisk is probably very cool, and will do what I want, but it took three weeks to get my cards and the people at digium won't email to save their lives. Anyway, please help with the card problem as I feel that I am out another week and this was supposed to be running last week

Thanks


Sean Garland





[Asterisk-Users] Polycom SIP Phone config files

2003-12-17 Thread Sean Garland
I have read on this list that the config files might be available to
make them work on Asterisk?  If that is so, could someone please email
them to me?  We have the Polycom Soundpoint IP 500 phones.  Thanks a
bunch, my goal is to make this phone and asterisk my business system.

Thanks

Sean
[EMAIL PROTECTED] 



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