[asterisk-users] Polycom getting DCHP address from wrong VLAN

2010-10-08 Thread Thermal Wetland
Hello,

I have been tearing my hair out on this issue for 2 days, any help
would be appreciated.

We have a normal network and a Cisco SGE2010P switch - a 48 port PoE switch

There are two VLANs, 1(data)  50(VoIP).  When Polycoms are connected
to the switch with VLAN 50 hard coded in the config they grab a DHCP
address from VLAN 1, the PVID for the switch port.

The ports have membership in VLAN 1 as the PVID and VLAN 50 as tagged
traffic.  I know the VoIP DHCP server is working because if I change a
port to have a PVID of 50 any device gets the address from the VoIP
DHCP server.

I have tried the ports as 'general' and 'trunk' with no success.

Any help would be greatly appreciated, I don't have much hair left!

-- 
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Re: [asterisk-users] Can't compile DAHDI - wrong kernel source

2010-07-15 Thread Thermal Wetland
On Wed, Jul 14, 2010 at 8:09 PM, Chandrakant Solanki
solanki.chandrak...@gmail.com wrote:
 Hello

 What will be your exact kernel version. Give me output uname -a command.

 --
 Regards,

 Chandrakant Solanki


Thank you for the help!  Here is the output:
[r...@ip-97-74-119-59 ~]# uname -a
Linux ip-97-74-119-59.ip.secureserver.net 2.6.18-028stab064.7 #1 SMP
Wed Aug 26 13:11:07 MSD 2009 i686 i686 i386 GNU/Linux

-Thermal

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Re: [asterisk-users] Can't compile DAHDI - wrong kernel source

2010-07-15 Thread Thermal Wetland
On Wed, Jul 14, 2010 at 8:43 PM, Chandrakant Solanki
solanki.chandrak...@gmail.com wrote:
 Hi

 Following steps to do...

 1] # cd /usr/src/kernels/
 2] # ln -s 2.6.18-128.2.1.el5.028stab064.7-i686 2.6.18-028stab064.7

 Try this 'n let me know... Hope this will work fine...

Seems like that should have worked!


[r...@ip-97-74-119-59 kernels]# ls -l
total 117492
drwxr-xr-x 21 root root 4096 Jul 14 18:40
2.6.18-128.2.1.el5.028stab064.7-i686
drwxr-xr-x 19 root root 4096 Jul 14 19:35 2.6.18-164.11.1.el5-PAE-i686
drwxr-xr-x 19 root root 4096 Jul 14 19:36 2.6.18-164.11.1.el5-debug-i686
drwxr-xr-x 19 root root 4096 Jul 13 20:25 2.6.18-164.11.1.el5-i686
drwxr-xr-x 19 root root 4096 Jul 14 19:36 2.6.18-164.11.1.el5-xen-i686
lrwxrwxrwx  1 root root   28 Jul 14 19:35
2.6.18-164.11.1.el5PAE-i686 - 2.6.18-164.11.1.el5-PAE-i686
lrwxrwxrwx  1 root root   30 Jul 14 19:36
2.6.18-164.11.1.el5debug-i686 - 2.6.18-164.11.1.el5-debug-i686
lrwxrwxrwx  1 root root   28 Jul 14 19:36
2.6.18-164.11.1.el5xen-i686 - 2.6.18-164.11.1.el5-xen-i686
drwxrwxr-x 20 root root 4096 Jul 14 18:45 linux-2.6.18.8
-rw-r--r--  1 root root 52488302 Jul 14 18:16 linux-2.6.18.8.tar.gz
drwxrwxr-x 24 root root 4096 Jul 14 19:05 linux-2.6.34.1
-rw-r--r--  1 root root 67658955 Jul  5 11:27 linux-2.6.34.1.tar.bz2

[r...@ip-97-74-119-59 kernels]# ln -s
2.6.18-128.2.1.el5.028stab064.7-i686 2.6.18-028stab064.7

[r...@ip-97-74-119-59 kernels]# ls -l
total 117492
lrwxrwxrwx  1 root root   36 Jul 15 00:03 2.6.18-028stab064.7 -
2.6.18-128.2.1.el5.028stab064.7-i686
drwxr-xr-x 21 root root 4096 Jul 14 18:40
2.6.18-128.2.1.el5.028stab064.7-i686
drwxr-xr-x 19 root root 4096 Jul 14 19:35 2.6.18-164.11.1.el5-PAE-i686
drwxr-xr-x 19 root root 4096 Jul 14 19:36 2.6.18-164.11.1.el5-debug-i686
drwxr-xr-x 19 root root 4096 Jul 13 20:25 2.6.18-164.11.1.el5-i686
drwxr-xr-x 19 root root 4096 Jul 14 19:36 2.6.18-164.11.1.el5-xen-i686
lrwxrwxrwx  1 root root   28 Jul 14 19:35
2.6.18-164.11.1.el5PAE-i686 - 2.6.18-164.11.1.el5-PAE-i686
lrwxrwxrwx  1 root root   30 Jul 14 19:36
2.6.18-164.11.1.el5debug-i686 - 2.6.18-164.11.1.el5-debug-i686
lrwxrwxrwx  1 root root   28 Jul 14 19:36
2.6.18-164.11.1.el5xen-i686 - 2.6.18-164.11.1.el5-xen-i686
drwxrwxr-x 20 root root 4096 Jul 14 18:45 linux-2.6.18.8
-rw-r--r--  1 root root 52488302 Jul 14 18:16 linux-2.6.18.8.tar.gz
drwxrwxr-x 24 root root 4096 Jul 14 19:05 linux-2.6.34.1
-rw-r--r--  1 root root 67658955 Jul  5 11:27 linux-2.6.34.1.tar.bz2

[r...@ip-97-74-119-59 kernels]# cd
/usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0/

[r...@ip-97-74-119-59 dahdi-linux-complete-2.3.0.1+2.3.0]# make all
make -C linux all
make[1]: Entering directory
`/usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0/linux'
make -C drivers/dahdi/firmware firmware-loaders
make[2]: Entering directory
`/usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0/linux/drivers/dahdi/firmware'
make[2]: Leaving directory
`/usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0/linux/drivers/dahdi/firmware'
You do not appear to have the sources for the 2.6.18-028stab064.7
kernel installed.
make[1]: *** [modules] Error 1
make[1]: Leaving directory
`/usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0/linux'
make: *** [all] Error 2
[r...@ip-97-74-119-59 dahdi-linux-complete-2.3.0.1+2.3.0]#

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Re: [asterisk-users] Can't compile DAHDI - wrong kernel source

2010-07-15 Thread Thermal Wetland
On Wed, Jul 14, 2010 at 8:43 PM, Chandrakant Solanki
solanki.chandrak...@gmail.com wrote:
 Hi

 Following steps to do...

 1] # cd /usr/src/kernels/
 2] # ln -s 2.6.18-128.2.1.el5.028stab064.7-i686 2.6.18-028stab064.7

 Try this 'n let me know... Hope this will work fine...


 --
 Regards,

 Chandrakant Solanki


Chandrakant,

Are you curious enough to want shell access to take look?

I am going to blow this away and start again once I learn the secret!
I have done so much experimenting.

-Thermal

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Re: [asterisk-users] Can't compile DAHDI - wrong kernel source

2010-07-15 Thread Thermal Wetland
On Wed, Jul 14, 2010 at 8:43 PM, Chandrakant Solanki
solanki.chandrak...@gmail.com wrote:
 Hi

 Following steps to do...

 1] # cd /usr/src/kernels/
 2] # ln -s 2.6.18-128.2.1.el5.028stab064.7-i686 2.6.18-028stab064.7

 Try this 'n let me know... Hope this will work fine...


 --
 Regards,

 Chandrakant Solanki


I have all the extra kernels because I ran 'yum install kernel*'

Could that be the issue?

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Re: [asterisk-users] Can't compile DAHDI - wrong kernel source

2010-07-15 Thread Thermal Wetland
On Wed, Jul 14, 2010 at 11:34 PM, Tzafrir Cohen
tzafrir.co...@xorcom.com wrote:
 The DAHDI Makefile looks for the kernel source by default in:

  /lib/modules/`uname -r`/build

 This is normally a symlink that points to the directory with the
 (possibly partial) kernel source tree.

 It seems that the kernel package you have installed did not set up this
 symlink. You can create it yourself.

 Alternatively, set set KSRC explicitly to the (full path to) the kernel
 tree:

  make KSRC=/usr/src/whatever

 --
               Tzafrir Cohen
 icq#16849755              jabber:tzafrir.co...@xorcom.com
 +972-50-7952406           mailto:tzafrir.co...@xorcom.com
 http://www.xorcom.com  iax:gu...@local.xorcom.com/tzafrir

Creating the link was the answer!  Even when I installed the RPM the
link in /lib/modules was not created.

After make all, make install, and make config DAHDI will not start.
in the /drivers/dahdi folder I only have dahdi_dummy.c
All the other files have .ko .mod.c .o etc
Is this related?

[r...@ip-97-74-119-59 dahdi-linux-complete-2.3.0.1+2.3.0]# dahdi_cfg -v
DAHDI Tools Version - 2.3.0
Notice: Configuration file is /etc/dahdi/system.conf
line 0: Unable to open master device '/dev/dahdi/ctl'

1 error(s) detected

The only warning I see is WARNING: could not find
/usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0/linux/drivers/dahdi/vpmadt032_loader/.vpmadt032_x86_32.o.cmd
for 
/usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0/linux/drivers/dahdi/vpmadt032_loader/vpmadt032_x86_32.o

Does that ring a bell with any one?

-- 
-Thermal

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Re: [asterisk-users] Can't compile DAHDI - wrong kernel source

2010-07-15 Thread Thermal Wetland
On Thu, Jul 15, 2010 at 11:29 AM, Miguel Molina
mmol...@millenium.com.co wrote:
 El 15/07/10 15:15, Thermal Wetland escribió:

 On Wed, Jul 14, 2010 at 11:34 PM, Tzafrir Cohen
 tzafrir.co...@xorcom.com wrote:


 The DAHDI Makefile looks for the kernel source by default in:

  /lib/modules/`uname -r`/build

 This is normally a symlink that points to the directory with the
 (possibly partial) kernel source tree.

 It seems that the kernel package you have installed did not set up this
 symlink. You can create it yourself.

 Alternatively, set set KSRC explicitly to the (full path to) the kernel
 tree:

  make KSRC=/usr/src/whatever

 --
               Tzafrir Cohen
 icq#16849755              jabber:tzafrir.co...@xorcom.com
 +972-50-7952406           mailto:tzafrir.co...@xorcom.com
 http://www.xorcom.com  iax:gu...@local.xorcom.com/tzafrir


 Creating the link was the answer!  Even when I installed the RPM the
 link in /lib/modules was not created.

 After make all, make install, and make config DAHDI will not start.
 in the /drivers/dahdi folder I only have dahdi_dummy.c
 All the other files have .ko .mod.c .o etc
 Is this related?

 [r...@ip-97-74-119-59 dahdi-linux-complete-2.3.0.1+2.3.0]# dahdi_cfg -v
 DAHDI Tools Version - 2.3.0
 Notice: Configuration file is /etc/dahdi/system.conf
 line 0: Unable to open master device '/dev/dahdi/ctl'

 1 error(s) detected

 The only warning I see is WARNING: could not find
 /usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0/linux/drivers/dahdi/vpmadt032_loader/.vpmadt032_x86_32.o.cmd
 for
 /usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0/linux/drivers/dahdi/vpmadt032_loader/vpmadt032_x86_32.o

 Does that ring a bell with any one?



 I experienced the same issue, and googling about this, on some openvz
 documentation they are clear: for security you can't enable kernel modules
 in an openVZ VPS (you can't even do a lsmod, it shows nothing), the only way
 I could use DAHDI timing in my case for asterisk inside a VPS, was to
 install DAHDI in the HN (Hardware Node) and share it using this config
 settings:

 vzctl set 101 --devnodes 'dahdi/pseudo:rw dahdi/channel:rw dahdi/timer:rw
 dahdi/ctl:rw' --save

 Where 101 is your CTID (container ID).

 Look at http://forum.openvz.org/index.php?t=msggoto=37706;

 That way I made it! Now I have a single DAHDI instance in the HN shared into
 two VPS, and dahdi_cfg and dahdi_test works great:

 [r...@virtual1_ast1 ~]# dahdi_test
 Opened pseudo dahdi interface, measuring accuracy...
 99.951% 99.641% 99.572% 99.604% 99.671% 99.972% 99.979% 99.991%
 --- Results after 8 passes ---
 Best: 99.991 -- Worst: 99.572 -- Average: 99.797645, Difference: 99.998742

 The DAHDI timing is used without issue by asterisk:

 virtual1_ast1*CLI module show like timing
 Module Description  Use
 Count
 res_timing_dahdi.so    DAHDI Timing Interface
 484
 res_timing_pthread.so  pthread Timing Interface 0

 virtual1_ast1*CLI timing test
 Attempting to test a timer with 50 ticks per second.
 Using the 'DAHDI' timing module for this test.
 It has been 1016 milliseconds, and we got 51 timer ticks


 My goal was to provide DAHDI timing to asterisk inside a VPS. I don't know
 if having a TDM card in the HN configured with DAHDI it can be shared so a
 VPS can access it and then you could receive PRI calls or something directly
 into a VPS, or better, split channel groups between VPS.

 Cheers,

 --
 Ing. Miguel Molina
 Grupo de Tecnología
 Millenium Phone Center


Thank you Miguel for the openVZ help!

-- 
-Thermal

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Re: [asterisk-users] Can't compile DAHDI - wrong kernel source

2010-07-14 Thread Thermal Wetland
On Wed, Jul 14, 2010 at 4:55 AM, bruce bruce bruceb...@gmail.com wrote:

 I am stuck with the same problem but I have used asterisk yum repository and 
 it worked by itself without me worrying for kernel stuff.
 However, I need to install speex codec and now I am stuck as it doesn't get 
 picked up by the yum asterisk install somehow. I have lib speex and speex 
 already installed and when doing yum install asterisk16 I don't see speex 
 in core show translation Is there anything specific I have to do?
 Do I have to build from source as well?
 -Sorry, didn't mean to hijack the thread.
 Thanks,
 Bruce
 On Wed, Jul 14, 2010 at 5:08 AM, Chandrakant Solanki 
 solanki.chandrak...@gmail.com wrote:

 Hi

 If you install rpm from any location it goes to its default location.

 You just go for above steps. For kernel you can go for http://kernel.org

 --
 Regards,

 Chandrakant Solanki

 On Wed, Jul 14, 2010 at 2:06 PM, liuxin nyliuxin...@gmail.com wrote:

 Hi.
 The best easy way is:
 copy kernel-devel-2.6.18-028stab064.7.rpm to /usr/src
 then run rpm -ivh kernel-devel-2.6.18-028stab064.7.rpm

 2010/7/14 Gareth Blades list-aster...@skycomuk.com

 Thermal Wetland wrote:
  I have a virtual server with godaddy but can not compile DAHDI as it
  complains that I do not have the correct kernel source.
 
  The package installed is - kernel-devel-2.6.18-164.11.1.el5.i686:
  Package kernel-devel-2.6.18-164.11.1.el5.i686 already installed and
  latest version
  Nothing to do
 
  uname -a returns:
  Linux ip-XXX-XXX-XXX-XXX.ip.secureserver.net
  http://ip-XXX-XXX-XXX-XXX.ip.secureserver.net 2.6.18-028stab064.7 #1
  SMP Wed Aug 26 13:11:07 MSD 2009 i686 i686 i386 GNU/Linux
 
  When I try to compile DAHDI it fails with:
  make[2]: Leaving directory
  `/usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0/linux/drivers/dahdi/firmware'
  You do not appear to have the sources for the 2.6.18-028stab064.7 kernel
  installed.
 
  Is there a way to trick DAHDI to use the installed kernel?
 
  Thanks for the help!
 
  --
  -Thermal
 

 What kernel versions do you have installed?

 If you are currently running an older kernel but installed a newer
 kernel and sources but havent rebooted to activate the new one yet then
 it may still be trying to locate the source for the older running kernel.





I was able to download the rpm's and install them:

[r...@ip-97-74-119-59 src]# rpm -ivh
ovzkernel-2.6.18-128.2.1.el5.028stab064.7.i686.rpm
warning: ovzkernel-2.6.18-128.2.1.el5.028stab064.7.i686.rpm: Header V3
DSA signature: NOKEY, key ID a7a1d4b6
Preparing...    ### [100%]
    package ovzkernel-2.6.18-128.2.1.el5.028stab064.7.i686 is
already installed

[r...@ip-97-74-119-59 src]# rpm -ivh
ovzkernel-devel-2.6.18-128.2.1.el5.028stab064.7.i686.rpm
warning: ovzkernel-devel-2.6.18-128.2.1.el5.028stab064.7.i686.rpm:
Header V3 DSA signature: NOKEY, key ID a7a1d4b6
Preparing...    ### [100%]
    package ovzkernel-devel-2.6.18-128.2.1.el5.028stab064.7.i686
is already installed

[r...@ip-97-74-119-59 src]# cd -
/usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0
[r...@ip-97-74-119-59 dahdi-linux-complete-2.3.0.1+2.3.0]# make all
make -C linux all
make[1]: Entering directory
`/usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0/linux'
make -C drivers/dahdi/firmware firmware-loaders
make[2]: Entering directory
`/usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0/linux/drivers/dahdi/firmware'
make[2]: Leaving directory
`/usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0/linux/drivers/dahdi/firmware'
You do not appear to have the sources for the 2.6.18-028stab064.7
kernel installed.
make[1]: *** [modules] Error 1
make[1]: Leaving directory
`/usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0/linux'
make: *** [all] Error 2

The directories in /usr/src/kernels is:
[r...@ip-97-74-119-59 kernels]# ls -l
total 51328
drwxr-xr-x 20 root root 4096 Jul 14 18:04
2.6.18-128.2.1.el5.028stab064.7-i686
drwxr-xr-x 19 root root 4096 Jul 13 20:25 2.6.18-164.11.1.el5-i686
drwxrwxr-x 19 root root 4096 Feb 23  2007 linux-2.6.18.8

I tried to install the kernel from source but couldn't find the exact
kernel, I installed linux-2.6.18.8 as I was the closest.

Both of the directories in /usr/src/kernels/ have the -i686 suffix, is
that the issue?

--
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[asterisk-users] Can't compile DAHDI - wrong kernel source

2010-07-13 Thread Thermal Wetland
I have a virtual server with godaddy but can not compile DAHDI as it
complains that I do not have the correct kernel source.

The package installed is - kernel-devel-2.6.18-164.11.1.el5.i686:
Package kernel-devel-2.6.18-164.11.1.el5.i686 already installed and latest
version
Nothing to do

uname -a returns:
Linux ip-XXX-XXX-XXX-XXX.ip.secureserver.net 2.6.18-028stab064.7 #1 SMP Wed
Aug 26 13:11:07 MSD 2009 i686 i686 i386 GNU/Linux

When I try to compile DAHDI it fails with:
make[2]: Leaving directory
`/usr/src/asterisk/dahdi-linux-complete-2.3.0.1+2.3.0/linux/drivers/dahdi/firmware'
You do not appear to have the sources for the 2.6.18-028stab064.7 kernel
installed.

Is there a way to trick DAHDI to use the installed kernel?

Thanks for the help!

-- 
-Thermal
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[asterisk-users] Put a call on hold with Manager

2010-04-20 Thread Thermal Wetland
I would like to be able to place a call on hold via the manager interface
and be able to retrieve it.

The user can click a button in the Order entry form to put the caller on
hold when they are looking up information.  It saves them from having their
hands leave the keyboard and press hold on the phone.

I don't see 'hold'  'retrieve' commands for the manager interface.

-- 
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Re: [asterisk-users] Interesting One Way Audio

2010-04-14 Thread Thermal Wetland
On Tue, Apr 13, 2010 at 7:43 PM, Prince Singh pri...@drishti-soft.comwrote:



1. Are Asterisk and Mittel in the same physical LAN.. or do they have a
router between them?
2. Do a 'rtp debug' at the Asterisk CLI to see where is the RTP data
being sent to
3. Probable issues:-
   1. canreinvite is enabled when it should not be
   2. Mitel is sending SDP with an incorrect RTP IP and/or port...
   You'll need to check 'sip debug' to see what RTP port is being sent
4. From the 1/2 second audio, it seems that it could be due to one of
these:-
   1. 1/2 second is early media, and is being handled correctly at both
   Mitel and Asterisk. OR,
   2. After 1/2 second, Asterisk and Mitel renogotiate for RTP payload
   type, and switch to a codec that is broken at either or both the 
 locations
   3. After 1/2 second, Asterisk and Mitel renogotiate for RTP IP/port


 In case you are unable to debug with the above help, post these:-

1. IPs of both Mitel and Asterisk
2. SIP dialog as text (sip debug output should do)
3. A few lines of RTP debug output

 --
 Regards,
 Prince Singh

 Drishti-Soft Solutions Pvt Ltd




Thank you for the feedback, 4.1 about early media led me to the answer!
Your ideas and voip-info.org searching helped!

my extensions.conf was like this:
answer()
cut()
dial()

I changed it to:
cut()
dial()

Thanks again for your assistance!

-Thermal
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[asterisk-users] Interesting One Way Audio

2010-04-13 Thread Thermal Wetland
I have an Asterisk box, 1.4.30 with a PRI.

A Mitel 3300 is connected to the Asterisk box via SIP trunking.

When a user calls from the Mitel through the Asterisk box the user can speak
but can not hear the far end.

But - when I route the Mitel user to echo() it works, send and receive.  The
Mitel user also can record and playback greetings.

One thing I have noticed is that when the Mitel user dials a number that
autoanswers line 1-800-555-1212 the Mitel user will hear audio for 1/2 a
second then it is dropped.

I turned of iptables and it acts the same way.

Anyone have any ideas?

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[asterisk-users] Force Jitter Buffer for SIP to SIP calls

2009-12-30 Thread Thermal Wetland
We have a customer on a wireless connection that has very bad jitter. They
can hear people fine, but people have a very hard time hearing them. They
are connected via a SPA-2102.

It is a SIP client going to a SIP trunk.

Something like this in sip.conf [general] would be in effect for all SIP
clients:
jbenable = yes
jbmaxsize = 150
jbresyncthreshold = 1000
jbimpl = fixed
jblog = yes
I only want to enable the jitter buffer for the end points having the
trouble.

Reading the docs, it seems that the jitter buffer is only used when the end
point is connected to an app like voicemail.

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Re: [asterisk-users] Force Jitter Buffer for SIP to SIP calls

2009-12-30 Thread Thermal Wetland
On Wed, Dec 30, 2009 at 8:27 AM, Matt Darnell mattdarn...@gmail.com wrote:


 #  Asterisk sip jbenable = yes|no : Enables the use of a jitterbuffer
 on the receiving side of a SIP channel. (Added in Version 1.4)
 # Asterisk sip jbforce = yes|no : Forces the use of a jitterbuffer on
 the receive side of a SIP channel. Defaults to no. (Added in Version
 1.4)

 It mentions the 'receiving side' which should be the incoming or
 upload form the clients.
 As I am sure you saw, it is not mentioned in the peers and clients section.
 Perhaps setting jbforce to no and jbimpl to adaptive.

 I am sure you read all that, anyone have any real world experience?

 Aloha,
 Matt


Thank you for confirming that I was reading it correctly.

I will be looking at the SPA-2102 to see if it can do anything in regards to
how it is transmitting voice.

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[asterisk-users] Context Switches and Load Average spike - Asterisk Version 1.4.22

2009-12-29 Thread Thermal Wetland
I am running Asterisk V 1.4.22

Twice during the last two days the Context Switches on our box has gone from
about 7K to 80K in 2.5 hours.  The load average would spike to 17, drop to
0.35 then spike again.

When connecting to the console 'core show channels' will list the channels
but not total calls.  'restart now' had no effect, the only way to stop
Asterisk is to kill the process.  Once Asterisk is killed, everything
returned to normal, for about 20 hours, then it started again.

The server is a dual - quad core machine.  Linux has been up over 380 days.

Has anyone experienced this before?

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[asterisk-users] Valet Park with Hint - Button Support

2009-08-21 Thread Thermal Wetland
We have Valet Park working well with 1.4.25.  We have programmed the Polycom
softkeys to include a park button that does a blind transfer to the park
extension.

Has anyone gotten the a button to activate when a particular park orbit is
in use?  It would be great if you could press the button to retrieve the
parked call.

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[asterisk-users] Is anyone keeping up with the versions?

2009-05-12 Thread Thermal Wetland
We are still using 1.4 and were going to start testing with 1.6.0, but then
1.6.1 was released and now 1.6.2 is already in beta 2.

That seems like a lot of independent releases to maintain.  I read about all
the regressions ans hurried dot releases, makes us nervous.

How is everyone doing their testing?

-Matt
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[asterisk-users] Polycom's lose BLF after Asterisk restart

2008-11-05 Thread Thermal Wetland
We have an issue where Polycom's lose BLF functionality after a reboot.  The
only way to fix it is to reboot the Polycoms.

Anyone else have this issue?  We are using 1.4.18.

If I run 'sip show subscriptions' all the subscriptions come back after the
restart but the lights on the phones do not work.

Any help would be appreciated.

-Thermal
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Re: [asterisk-users] Looking for a Snom expert

2008-05-08 Thread Thermal Wetland
On Thu, May 8, 2008 at 5:20 AM, Brent Davidson [EMAIL PROTECTED]
wrote:

  Which phones are you using and what software revision.  I've had a crash
 course in Snom phone lately and can probably help with at least the park
 orbits.

 -Brent



Brent,

We have the phones in the lab, we have 1 - 370, 1 - 360  2 - 320.  If we
can make them work, we will certainly purchase more.  I find their
software/manuals very confusing.  I can't find any user guide for the 370,
the CD that came with the phone had a manual for the 360.  We would be able
to use any software version that worked the best/stable.

I will be willing to compensate someone for their time.

Thermal
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[asterisk-users] Looking for a Snom expert

2008-05-07 Thread Thermal Wetland
I would like to hire someone to help us tweak our asterisk system for Snom
phones.

We would like to enable things like:
One touch recording
One touch park orbits
Presence

Please contact off-list if you will be able to help.

Thermal
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Re: [asterisk-users] Is there a distro with hlyafax rolled in?

2008-04-06 Thread Thermal Wetland
On Fri, Apr 4, 2008 at 4:42 PM, Jonn R Taylor [EMAIL PROTECTED]
wrote:

  I made some install scripts based on centos 4 or 5 like trixbox but
 without all the junk. It does have some fax setup stuff in it that I use on
 our production servers that's been working for over a year. I you need any
 help you can email me directly.



 Jonn



 http://www.taylortelephone.com/asterisk/



Jonn,

The install script looks great.  I will try it on Monday.

Thanks!
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[asterisk-users] Is there a distro with hlyafax rolled in?

2008-04-04 Thread Thermal Wetland
Does anyone know of a Trixbox like install that has the hylafax integration
rolled in?

Looking for basic fax to email support.

Thanks,
Thermal
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Re: [asterisk-users] Is there a distro with hlyafax rolled in?

2008-04-04 Thread Thermal Wetland
Or any fax solution?


On Fri, Apr 4, 2008 at 11:46 AM, Thermal Wetland [EMAIL PROTECTED]
wrote:

 Does anyone know of a Trixbox like install that has the hylafax
 integration rolled in?

 Looking for basic fax to email support.

 Thanks,
 Thermal

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Re: [asterisk-users] Is there a distro with hlyafax rolled in?

2008-04-04 Thread Thermal Wetland
On Fri, Apr 4, 2008 at 12:55 PM, James Finstrom 
[EMAIL PROTECTED] wrote:

 elastix


thank you james for the recommendation, I will check it out.
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[asterisk-users] Anyone know of a pass through ATA

2008-03-14 Thread Thermal Wetland
Anyone know of a company that makes a pass through ATA?

By pass through I mean have an Ethernet switch built into the ATA, like most
desktop phones have.

All of the dual ethernet ATA's I have seen have WAN/LAN ports, not two LAN
ports.

I fooled around with DMZ etc...but it just doesn't work as well.

Thermal
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[asterisk-users] Group Listen on SIP Phone

2008-03-14 Thread Thermal Wetland
Anyone know of a SIP phone that supports group listen?

Group listen allow you use the handset but what the far end says comes out
the speaker...it is F802 on a Norstar.

Thermal
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Re: [asterisk-users] Anyone know of a pass through ATA

2008-03-14 Thread Thermal Wetland
That is awesome.  I don't know why the manual doesn't mention that.

I want to have the device use a static IP  the computer use DCHP from a
central DHCP server...sounds like it won't be a problem.

Thanks.

On Thu, Mar 13, 2008 at 8:14 PM, W.Kenworthy [EMAIL PROTECTED] wrote:

 sipura 3102 set to bridge.  Works but I find that when rebooting a PC
 bridged it sometimes (randomly) doesnt get a dhcp lease, necessitating a
 powercycle of the 3102.  I think the PC drops the ethernet as it reb
 oots and the sipura doesnt recognise it coming back.

 BillK


 On Thu, 2008-03-13 at 19:59 -1000, Thermal Wetland wrote:
  Anyone know of a company that makes a pass through ATA?
 
  By pass through I mean have an Ethernet switch built into the ATA,
  like most desktop phones have.
 
  All of the dual ethernet ATA's I have seen have WAN/LAN ports, not two
  LAN ports.
 
  I fooled around with DMZ etc...but it just doesn't work as well.
 
  Thermal
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Re: [asterisk-users] Anyone know of a pass through ATA

2008-03-14 Thread Thermal Wetland
That is good to know.

I will be using the the device to connect a bunch of analog phones back to a
centralized server.

Since each office has only one ethernet connection do I want to:
1. Install a small switch to let a SPA1001  PC use the one drop
2. Install a SPA3102 to let the PC share the one drop

Even with an extra patch cord and probably the occasional power strip number
one will be cheaper, but #2 seems like a better way to go.

-Thermal

On Fri, Mar 14, 2008 at 6:41 PM, [EMAIL PROTECTED] wrote:

 its not a bad device - I have 2 problems with it.  It doesn't do echo
 cancellation very well  is particularly badly matched to the PSTN here in
 Oz. Hint: keep it well cooled - echo goes up badly when its hot it runs
 very hot if there is no ventilation.   I use the 3102 to bridge a mythtv box
 instead of putting in an extra switch - works except for the occaisional
 failure to get a dhcp address.  I use a linux gateway for dhcp, most devices
 (3102+mythtv box, lynksys PAP2, bt100 ip phones, wireless and hosts) are all
 dhcp

 -Original Message-

 From:  Thermal Wetland [EMAIL PROTECTED]
 Subj:  Re: [asterisk-users] Anyone know of a pass through ATA
 Date:  Sat 15 Mar 2008 10:23
 Size:  2K
 To:  [EMAIL PROTECTED], Asterisk Users Mailing List - Non-Commercial
 Discussion asterisk-users@lists.digium.com

 That is awesome. I dont know why the manual doesnt mention that.

 I want to have the device use a static IP  the computer use DCHP from a
 central DHCP server...sounds like it wont be a problem.

 Thanks.

 On Thu, Mar 13, 2008 at 8:14 PM, W.Kenworthy [EMAIL PROTECTED] wrote:
  sipura 3102 set to bridge. Works but I find that when rebooting a PC
  bridged it sometimes (randomly) doesnt get a dhcp lease, necessitating a
  powercycle of the 3102. I think the PC drops the ethernet as it reb
  oots and the sipura doesnt recognise it coming back.

  BillK



  On Thu, 2008-03-13 at 19:59 -1000, Thermal Wetland wrote:
   Anyone know of a company that makes a pass through ATA?
  
   By pass through I mean have an Ethernet switch built into the ATA,
   like most desktop phones have.
  
   All of the dual ethernet ATAs I have seen have WAN/LAN ports, not two
   LAN ports.
  
   I fooled around with DMZ etc...but it just doesnt work as well.
  
   Thermal


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Re: [asterisk-users] Polycom - Buddy Watch not a choice when adding Speed Dial

2008-02-02 Thread Thermal Wetland


 Check your sip.cfg for the line:
 feature.1.name=presence feature.1.enabled=1

 I would imagine that you have enabled=0


That was it!

Thanks  - Thermal
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[asterisk-users] Polycom - Buddy Watch not a choice when adding Speed Dial

2008-02-01 Thread Thermal Wetland
Hello,

On our Polycom phones we can not activate the Buddy Watch feature.

When you add or edit a contact, the list ends at Auto Divert.I know it
is the end of the list b/c the down arrow on the right side of the screen
disappears when I get to Auto Divert.

When I add bw1/bw manually to the speed dial file it doesn't change
anything.

The buttons work well for a speed dial.

The icon next the speed dial is 10 dots, in the shape of a keypad.

Anyone else experience this?

Thanks,
Thermal
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[asterisk-users] Polycom MWI's will not turn off

2007-11-28 Thread Thermal Wetland
Hello,

I have a bunch of Polycom 601's and Asterisk 1.4.13.  The problem is that
the MWI indicators will never go off (The blinking red light and envelope in
the LCD).
I have tried to upgrade to 1.4.14 and all different SIP versions on the
Polycoms.  I am now at 1.6.7

Here is the SIP Message that turns on the lights:

Scheduling destruction of SIP dialog '
[EMAIL PROTECTED]' in 32000 ms (Method:
NOTIFY)
Reliably Transmitting (NAT) to yyy.yyy.yyy.yyy:5060:
NOTIFY sip:[EMAIL PROTECTED]:33475 SIP/2.0
Via: SIP/2.0/UDP xxx.xxx.xxx.xxx:5060;branch=z9hG4bK0c3d9f34;rport
From: anonymous sip:[EMAIL PROTECTED];tag=as33238a01
To: sip:[EMAIL PROTECTED]:33475
Contact: sip:[EMAIL PROTECTED]
Call-ID: [EMAIL PROTECTED]
CSeq: 102 NOTIFY
User-Agent: Asterisk PBX
Max-Forwards: 70
Event: message-summary
Content-Type: application/simple-message-summary
Content-Length: 88

Messages-Waiting: no
Message-Account: sip:[EMAIL PROTECTED]
Voice-Message: 0/0 (0/0)


--- SIP read from y.y.y.y:5060 ---
SIP/2.0 200 OK
Via: SIP/2.0/UDP x.x.x.x:5060;branch=z9hG4bK0e58862b;rport
From: anonymous sip:[EMAIL PROTECTED];tag=as69473f09
To: sip:sip:[EMAIL PROTECTED]:5060;tag=D888A873-3AA22F98
CSeq: 112 NOTIFY
Call-ID: [EMAIL PROTECTED]
Contact: sip:[EMAIL PROTECTED]:33475
Event: message-summary
User-Agent: PolycomSoundPointIP-SPIP_601-UA/1.6.7.0130
Content-Length: 0






Everytime the phone re-registers these messages are sent and the phone
'beeps' and will turn the MWI indicators on even if they have been manually
turned off.

Anyone see the issue or have any suggestions?

Thanks,
Thermal
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Re: [asterisk-users] Polycom MWI's will not turn off

2007-11-28 Thread Thermal Wetland
On Nov 28, 2007 11:26 AM, Bruce Komito [EMAIL PROTECTED] wrote:

 I have seen this with Polycoms, ZIP2s and occassionally with Linksys 941s,
 but only intermittently.  Sometimes a powercycle will clear it and
 sometimes not.  We've never figured out what's going on, but we think it
 is something to do with NAT and the phones not exactly sticking to the
 spec, but that's only a presumption.

 Bruce Komito
 WPTI Telecom
 (775) 236-5815




Bruce,

Thanks for the kick in the butt!  It was the NAT device...I have been
chasing this for three days.

It's the NAT, It's the NAT, It's the NAT!

Thermal
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[asterisk-users] Is the 1.0.X branch vulnerable to the SIP issue?

2007-03-04 Thread Thermal Wetland

We are still using 1.0.7 and did not see any patches for the 1.0.X branch.

Does anyone know if that branch is affected?

-Thermal
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[asterisk-users] Multiple TE110P cards in one chassis

2006-10-12 Thread Thermal Wetland
Does anyone know if you can have multiple TE110P cards in one chassis?-Thermal
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Re: [Asterisk-Users] Queue reporting seems broken.

2006-05-03 Thread Thermal Wetland
On 5/3/06, Johann [EMAIL PROTECTED] wrote:
The wiki page doesn't mention the other fields in the file.TIMESTAMP:UNIQUEID:QUEUE:AGENT:ACTION:ARG1:ARG2:ARG3Depending on the action some of the fields may contain 'NONE' instead.You will
need to use the AGENT field to match who the connect andcompleteagent/completecaller messages are for.Keep in mind the UNIQUEID field will be the same for a caller as they gothrough the queue.So the enterqueue, connect, complete actions will have the same.
We are on version 1.07, I wonder if that is the difference.I will set up a box with the latest version and see if the output to queue_log is different.-Matt
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Re: [Asterisk-Users] Queue reporting seems broken.

2006-05-03 Thread Thermal Wetland
On 5/3/06, Joe Dennick [EMAIL PROTECTED] wrote:
On the wiki, there is a little perl script that can be used to parse the queue log and insert the data into a database.I've modified the script to use a MySQL database.With that, I have a cron job that shuts down Asterisk, parses the queue-log into the MySQL database, and then restarts Asterisk (thus re-initializing a new (empty) queue log).Once the data is in the database, its pretty easy to find the information you are seeking.
Simply query the database for all records (COUNT(*)) where action = '' and date is between the range you are searching for to find out how many calls entered the queue for that time-period.If you do a similar query for action = '' or 'COMPLETEAGENT' you will see all of the answered calls.You can further limit that query by specifying a particular agent.
I've wrapped all of these queries in PHP and provide web forms (html) to allow the Call Center Manager to select what data to report on (date ranges, queue, agent, etc.).I can send you some of the PHP code if you are interested.
In summary, once you've got the data in a database, you can extract it in any way that's meaningful to you.The wiki provides really good information about what ACTIONS are recorded, and then what information is provide in the info1, info2, and info3 fields for each ACTION.The database structure is very flat and easy to work with, so you really don't have to know very much about databases to achieve excellent reporting results.
Johann [EMAIL PROTECTED] wrote the May 3, 2006 8:26 AM:I will check out the script to see what you are parsing for. I am sure that will tell us if fields are missing.
If we can get it working, I would love to see the PHP code!Unfortunatly we can't shut down *, we have customers with 24/7 call centers.-Matt
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[Asterisk-Users] Queue reporting seems broken.

2006-05-02 Thread Thermal Wetland
I am trying to figure out which one of our agents is answering the calls.According to http://www.voip-info.org/wiki/view/Asterisk+log+queue_log
 the only time the queue_log puts the channel (agent) is during logoff  logon.There is the connect  completeagent message, but it doesn't show which channel (agent) answered the phone.I can't even figure it our cross referencing the CDR records, the CDR record only has the queue number.
Is there a way around this?Aloha,Matt
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