Re: [Asterisk-Users] Can you disable Forward on a Polycom phone?

2006-01-30 Thread Tomás Laureano Peralta Tormey
Matt:If you use centralized configuration of your Polycom, using XML files; you can disable the call forwarding by setting the 
divert.fwd.x.enabled attribute of the fwd XML element to 0.For
more information and extra attributes you can check the 4.6.2.3.1
section of the IP 300 Admin Guide, available in the Polycom website.Saludos desde Argentina, Tomás.2006/1/24, Matt Darnell 
[EMAIL PROTECTED]:
Matt,Wouldn't they have to actually enter a forwarded number for the 
forward to activate? I've hit the forward button myself many times after a call ends, and the phone asks you for a new number to forward
 to.
Douglas.You are correct you have to enter something as the contact and then press enable..The users must panic and just press buttons to make it go away. I really wish the re-map buttons worked, that would be an easy way out - or if the screen had 
forward active inverted like when you have DND active.
If I find something I will let you know.Aloha,Matt

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Re: [Asterisk-Users] Can you disable Forward on a Polycom phone?

2006-01-24 Thread Matt Darnell
Matt,Wouldn't they have to actually enter a forwarded number for the forward to activate? I've hit the forward button myself many times after a call ends, and the phone asks you for a new number to forward to.
Douglas.You are correct you have to enter something as the contact and then press enable..The users must panic and just press buttons to make it go away. I really wish the re-map buttons worked, that would be an easy way out - or if the screen had forward active inverted like when you have DND active.
If I find something I will let you know.Aloha,Matt
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RE: [Asterisk-Users] Can you disable Forward on a Polycom phone?

2006-01-22 Thread Douglas Garstang
Matt,
 
Wouldn't they have to actually enter a forwarded number for the forward to 
activate? I've hit the forward button myself many times after a call ends, and 
the phone asks you for a new number to forward to.
 
Douglas.

-Original Message- 
From: Matt Darnell [mailto:[EMAIL PROTECTED] 
Sent: Sat 1/21/2006 10:56 PM 
To: Asterisk Users Mailing List - Non-Commercial Discussion 
Cc: 
Subject: [Asterisk-Users] Can you disable Forward on a Polycom phone?


Aloha,

Anyone know how to disable call forward on a Polycom Phone.   Calls 
being accidentilly being forwarded somewhere is the #1 trouble that we have to 
respond to.

The real issue is the 'end call' button becomes 'forward' when the call 
endstherefore the user thinks they are pressing 'end call' but the call 
ends just before they press the button so they end up pressing 
'forward'.bad button layout. 

Aloha,
Matt


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[Asterisk-Users] Can you disable Forward on a Polycom phone?

2006-01-21 Thread Matt Darnell
Aloha,Anyone know how to disable call forward on a Polycom Phone. Calls being accidentilly being forwarded somewhere is the #1 trouble that we have to respond to.The real issue is the 'end call' button becomes 'forward' when the call endstherefore the user thinks they are pressing 'end call' but the call ends just before they press the button so they end up pressing 'forward'.bad button layout.
Aloha,Matt
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