Re: [asterisk-users] Agents, Queues and logon/logoff

Tilghman, Thanks for that, that is good information to know. Regards, Pedram On Mon, Jan 5, 2009 at 4:57 PM, Tilghman Lesher tilgh...@mail.jeffandtilghman.com wrote: On Monday 05 January 2009 16:52:28 Danny Nicholas wrote: Yes, but if you do, you will lose it in a future upgrade (if that

[asterisk-users] Agents, Queues and logon/logoff

Hi all This is my first post. As the subject says, I need to implement on my call center the Agent functionality, son the agents could logon and logoff to the queue How can I do this configuration? Or where can I read some info about it Regards Ariel

Re: [asterisk-users] Agents, Queues and logon/logoff

Ariel Dorfman a écrit : Hi all This is my first post. As the subject says, I need to implement on my call center the Agent functionality, son the agents could logon and logoff to the queue How can I do this configuration? Or where can I read some info about it Regards Ariel To

Re: [asterisk-users] Agents, Queues and logon/logoff

i have done some research, but there says that i can use a function called AgentCallbackLogin, but it is deprecated in my system and i cant use it regards Ariel Dorfman a écrit : Hi all This is my first post. As the subject says, I need to implement on my call center the Agent

Re: [asterisk-users] Agents, Queues and logon/logoff

As the subject says, I need to implement on my call center the Agent functionality, son the agents could logon and logoff to the queue How can I do this configuration? Or where can I read some info about it Here is a few links I used when I developed mine.

Re: [asterisk-users] Agents, Queues and logon/logoff

Ariel, You can still use it eventhough it is deprecated. Read up on the following: http://www.voip-info.org/wiki-Asterisk+call+queues http://www.voip-info.org/wiki-Asterisk+agents http://www.voip-info.org/wiki-Asterisk+cmd+AgentCallbackLogin http://www.orderlyq.com/asteriskqueues.html Regards,

Re: [asterisk-users] Agents, Queues and logon/logoff

-Commercial Discussion Subject: Re: [asterisk-users] Agents, Queues and logon/logoff Ariel, You can still use it eventhough it is deprecated. Read up on the following: http://www.voip-info.org/wiki-Asterisk+call+queues http://www.voip-info.org/wiki-Asterisk+agents http://www.voip-info.org/wiki

Re: [asterisk-users] Agents, Queues and logon/logoff

If you don't want to use the AEL, but want an easy way to have agents login and out, check out this quick tutorial: http://hostseries.com/agentcallbacklogin-alternative/ Ariel Dorfman wrote: i have done some research, but there says that i can use a function called AgentCallbackLogin, but

Re: [asterisk-users] Agents, Queues and logon/logoff

On Monday 05 January 2009 16:52:28 Danny Nicholas wrote: Yes, but if you do, you will lose it in a future upgrade (if that matters to you). No, he won't. Our current policy is that while we may deprecate functionality, we will never again remove it (unless the deprecated functionality somehow