Re: [asterisk-users] Audiocodes Mediant 1000, Polycom, and no ringback on transfer

2007-01-18 Thread james.texter
I finally have the solution, so thought I would post back to the list for 
completeness.

It ended up being a series of changes.  First, on the gateway, set Disconnect 
on Broken Connection to false.  Then, for the Polycom phones, set 
voIpProt.SIP.allowTransferOnProceeding to 1 in the sip.cfg.  Next, set 
progressinband=yes in sip.conf.  Finally, in my dialplan, I had to remove calls 
to Answer() before calling dial.  With all of this, the gateway is working 
brilliantly!

Thanks,

James

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Re: [asterisk-users] Audiocodes Mediant 1000, Polycom, and no ringback on transfer

2007-01-16 Thread James Texter
On Mon, 2007-01-15 at 15:26 -0600, David Gomillion wrote:
I don't think you can do that. Here's why: on the Polycom's, the
Transfer button doesn't reappear until the transferree picks up the
phone. Unless something changed in the firmware recently. But, if you're
completing it before the 3rd party answers, it's not an attended
transfer.

I found it all depends on the dialplan, and the sip.cfg for the phone.
If you call Answer() before Dial(), it will allow it.  There is also a
setting in sip.cfg for the phones,
voIpProt.SIP.allowTransferOnProceeding that I think allows that as well.

I should have mentioned in my original post, but MOH works just fine.
When I complete the transfer, the MOH stops, and that's when the dead
air starts.

Anyone else have any suggestions?

Thanks,

James


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[asterisk-users] Audiocodes Mediant 1000, Polycom, and no ringback on transfer

2007-01-15 Thread james.texter
I just put in a Audiocodes Mediant 1000, which seems to be working well except 
for one annoyance.  I am using Polycom 501's and 601',s and if I do a 
supervised transfer of a PSTN call where I complete the transfer before the 3rd 
party has answered, the PSTN party hears dead air until the call is answered or 
goes to voicemail.  I'm not really sure where to start my troubleshooting.  Any 
one have any experience with this type of setup?

Thanks,

James
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Re: [asterisk-users] Audiocodes Mediant 1000, Polycom, and no ringback on transfer

2007-01-15 Thread David Gomillion

On 1/15/07, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote:


I just put in a Audiocodes Mediant 1000, which seems to be working well
except for one annoyance.



I don't have any experience with an Audiocodes Meidant 1000, but I'll try to
help you



I am using Polycom 501's and 601',s



We have a lot of these

and if I do a supervised transfer of a PSTN call where I complete the

transfer before the 3rd party has answered,



I don't think you can do that. Here's why: on the Polycom's, the Transfer
button doesn't reappear until the transferree picks up the phone. Unless
something changed in the firmware recently. But, if you're completing it
before the 3rd party answers, it's not an attended transfer.

the PSTN party hears dead air until the call is answered or goes to

voicemail.



I would start by making sure the Music on Hold actually works, and that the
SIP phones are properly configured to use a MOH context that actually
exists. If those things check out, I would try using a blind transfer and
see what happens, try transferring when the 3rd party answers (VM or
whatever), and watch the console carefully with as much verbosity as
possible.

I'm not really sure where to start my troubleshooting.  Any one have any

experience with this type of setup?



Hope this helps,
David

Thanks,


James
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