[asterisk-users] CTI: put on hold a call

2006-12-08 Thread Gregory Duchatelet
Hi list,

 

I need no control a call via AMI or AGI or whatever. I don't know how to put
a call on hold.

Example: an external call ring, in the dial plan I call Dial application
to an internal SIP phone. But my SIP phone does not have the on hold
feature, so how to put the callee on hold ?

 

Thanks

Greg

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RE: [asterisk-users] CTI: put on hold a call

2006-12-08 Thread Joel Lansden
One suggestion is to transfer the call to an on-hold extension that
plays music, then go pick up the call later...  or get a new SIP phone.
: )

 

~Joel

 



From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Gregory
Duchatelet
Sent: Friday, December 08, 2006 9:51 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] CTI: put on hold a call

 

Hi list,

 

I need no control a call via AMI or AGI or whatever. I don't know how to
put a call on hold.

Example: an external call ring, in the dial plan I call Dial
application to an internal SIP phone. But my SIP phone does not have the
on hold feature, so how to put the callee on hold ?

 

Thanks

Greg

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RE: [asterisk-users] CTI: put on hold a call

2006-12-08 Thread Gregory Duchatelet
Another way would be to control the channel from asterisk. 

It is a SIP feature, not an asterisk feature. 

 

I have a SIP phone (not a softphone) and want to control it from the
computer.

 

Greg

 

One suggestion is to transfer the call to an on-hold extension that plays
music, then go pick up the call later.  or get a new SIP phone.  : )

 

~Joel

 

  _  

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Gregory
Duchatelet
Sent: Friday, December 08, 2006 9:51 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] CTI: put on hold a call

 

Hi list,

 

I need no control a call via AMI or AGI or whatever. I don't know how to put
a call on hold.

Example: an external call ring, in the dial plan I call Dial application
to an internal SIP phone. But my SIP phone does not have the on hold
feature, so how to put the callee on hold ?

 

Thanks

Greg

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Re: [asterisk-users] CTI: put on hold a call

2006-12-08 Thread MF
I´m looking for the same feature performed with the manager, but I think 
should be the same problem you are experiencing


I need to place music on hold (park) an specific call, while the agent 
performs a process/question/inquiry, and then retakes the call.


Is there not a way to park the call?



Gregory Duchatelet escribió:


Another way would be to control the channel from asterisk.

It is a SIP feature, not an asterisk feature…

I have a SIP phone (not a softphone) and want to control it from the 
computer.


Greg

One suggestion is to transfer the call to an “on-hold” extension that 
plays music, then go pick up the call later… or get a new SIP phone. : )


~Joel



*From:* [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] *On Behalf Of 
*Gregory Duchatelet

*Sent:* Friday, December 08, 2006 9:51 AM
*To:* asterisk-users@lists.digium.com
*Subject:* [asterisk-users] CTI: put on hold a call

Hi list,

I need no control a call via AMI or AGI or whatever. I don’t know how 
to put a call on hold.


Example: an external call ring, in the dial plan I call “Dial” 
application to an internal SIP phone. But my SIP phone does not have 
the “on hold” feature, so how to put the callee on hold ?


Thanks

Greg



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