Check your VICIdial logs and try to debug the VICIdial side of things... It
could be something along the lines of agent hits hangup, web interface goes
to add hangup command into the manager queue, fails due to a lock on the
table so call stays up... This wouldn't be an asterisk issue...
You need
I am GETTING tired of CALLS getting stucked !!!
Any help ?
On Thu, Sep 10, 2009 at 2:52 AM, David @ULC ucoms2...@gmail.com wrote:
8186223080 : No entry in the log file !!!
On Thu, Sep 10, 2009 at 2:06 AM, David @ULC ucoms2...@gmail.com wrote:
Local/718186223...@d 718186223...@default
I am using asterisk.
I also have an access to VOIPSwitch ver 2 where I can see live calls.
Many times I have seen that my calls are getting strucked and then it gets
disconneected after 59 mins ( as settings are done accordingly in
VOIPSwitch)
What could be the reason ?
David @ULC wrote:
I also have an access to VOIPSwitch ver 2 where I can see live calls.
Many times I have seen that my calls are getting strucked and then it
gets disconneected after 59 mins ( as settings are done accordingly in
VOIPSwitch)
Perhaps you should try to describe your setup a
I don't know where is the problem. May be with VOIPSwitch OR may be with
Asterisk..
Call getting stuck : My agent hang up the call but in Active calls , I see
call connected and getting charged
I use VOIP and NOT PSTN
Didnt check the Asterisk CLI. Can I get any history of what asterisk REALLY
Local/718186223...@d 718186223...@default Up
Dial(SIP/18186223...@sip209||t
I see this in my Asterisk when I do
show channels
On Thu, Sep 10, 2009 at 1:49 AM, David @ULC ucoms2...@gmail.com wrote:
I don't know where is the problem. May be with VOIPSwitch OR may be with
Asterisk..
Call
David @ULC wrote:
I don't know where is the problem. May be with VOIPSwitch OR may be with
Asterisk..
Call getting stuck : My agent hang up the call but in Active calls , I see
call connected and getting charged
I use VOIP and NOT PSTN
With the information you gave, the problem could be
*Details :*
* SIP Call
Direction: Outgoing
Call-ID:593722384f5174775f83837c30fd5...@59.165.44.21
Our Codec Capability: 256
Non-Codec Capability: 1
Their Codec Capability: 256
Joint Codec Capability: 256
Format g729
I see this : /etc/asterisk/logger.conf
[logfiles]
console = notice,warning,error
messages = notice,warning,error,debug,verbose
On Thu, Sep 10, 2009 at 2:11 AM, David @ULC ucoms2...@gmail.com wrote:
*Details :*
* SIP Call
Direction: Outgoing
Call-ID:
David @ULC wrote:
I see this : /etc/asterisk/logger.conf
[logfiles]
console = notice,warning,error
messages = notice,warning,error,debug,verbose
Then you should have a /var/log/asterisk/messages with detailed
information on what happens when your agent hangs up.
8186223080 : No entry in the log file !!!
On Thu, Sep 10, 2009 at 2:06 AM, David @ULC ucoms2...@gmail.com wrote:
Local/718186223...@d 718186223...@default Up
Dial(SIP/18186223...@sip209||t
I see this in my Asterisk when I do
show channels
On Thu, Sep 10, 2009 at 1:49 AM, David @ULC
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