Re: [asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)

2008-04-03 Thread Paul Goodyear
Update,

Still not sorted, I have checked some tools on the TrixBox and using
the wanrouter I was able to check the voltage on lines.


The three result are when there is no call active

[EMAIL PROTECTED] ~]# wanpipemon -i w1g1 -c astats -m 1
--- Voltage Status  (FXO,port 0) ---
VOLTAGE : 0 Volts

[EMAIL PROTECTED] ~]# wanpipemon -i w1g1 -c astats -m 2
--- Voltage Status  (FXO,port 1) ---
VOLTAGE : 49 Volts

[EMAIL PROTECTED] ~]# wanpipemon -i w1g1 -c astats -m 3
--- Voltage Status  (FXO,port 2) ---
VOLTAGE : 52 Volts


The following three are when a call is placed

[EMAIL PROTECTED] ~]# wanpipemon -i w1g1 -c astats -m 1
--- Voltage Status  (FXO,port 0) ---
VOLTAGE : 1 Volts

[EMAIL PROTECTED] ~]# wanpipemon -i w1g1 -c astats -m 2
--- Voltage Status  (FXO,port 1) ---
VOLTAGE : 7 Volts

[EMAIL PROTECTED] ~]# wanpipemon -i w1g1 -c astats -m 3
--- Voltage Status  (FXO,port 1) ---
VOLTAGE : 7 Volts



Line 1 shows no Volts when on the hook, but off the hook 1 Volt where
as Lines 2 and 3 (working fine) show the same results with 49/52Volts
on hook and 7Volts off hook.

Does this help anyone?

Thanks, PaulG.



On Thu, Mar 20, 2008 at 8:44 AM, David Quinton [EMAIL PROTECTED] wrote:
 On Wed, 19 Mar 2008 10:10:21 + (GMT), Gordon Henderson

 [EMAIL PROTECTED] wrote:


  I got free installation for Featureline Compact
   on 3 yr contract.
   So it saved me £££s!
  
  Intersting... But shouldn't you be using VoIP for your calls anyway...
  Then just one basic BT line, and a business-quality ADSL service, then you
  can bypass all that nasty horrible analogy echoy stuff :)

  Problem is that we can only manage a measly 1.5 - 2Mb downstream here
  and we've already got ISDN2 for incoming.

  Outgoing are via my Trixbox which tries the sequence:
  ENUM
  SIP (we use Orbtalk)
  ISDN




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Re: [asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)

2008-03-20 Thread David Quinton
On Wed, 19 Mar 2008 10:10:21 + (GMT), Gordon Henderson
[EMAIL PROTECTED] wrote:

 I got free installation for Featureline Compact
 on 3 yr contract.
 So it saved me £££s!

Intersting... But shouldn't you be using VoIP for your calls anyway... 
Then just one basic BT line, and a business-quality ADSL service, then you 
can bypass all that nasty horrible analogy echoy stuff :)

Problem is that we can only manage a measly 1.5 - 2Mb downstream here
and we've already got ISDN2 for incoming.

Outgoing are via my Trixbox which tries the sequence:
ENUM
SIP (we use Orbtalk)
ISDN


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Re: [asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)

2008-03-19 Thread David Quinton
On Tue, 18 Mar 2008 14:50:52 + (GMT), Gordon Henderson
[EMAIL PROTECTED] wrote:


BT nearly always try to sell featureline on business lines these days. 
Would sir like a 3 of 5 year feature line contract?

Fair point, Gordon.
But in their defence, I got free installation for Featureline Compact
on 3 yr contract.
So it saved me £££s!


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Re: [asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)

2008-03-19 Thread David Quinton
On Tue, 18 Mar 2008 14:06:44 +, Paul Goodyear [EMAIL PROTECTED]
wrote:

Hi,

I have a TrixBox install with a Sangoma A200 and 4 FXO ports, there
are 3 BT lines connected directly to these ports.

I've just had a quick Google for you and at least one person solved
this by replacing the cable for that port!


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Re: [asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)

2008-03-19 Thread Gordon Henderson

On Wed, 19 Mar 2008, David Quinton wrote:


On Tue, 18 Mar 2008 14:50:52 + (GMT), Gordon Henderson
[EMAIL PROTECTED] wrote:



BT nearly always try to sell featureline on business lines these days.
Would sir like a 3 of 5 year feature line contract?


Fair point, Gordon.
But in their defence, I got free installation for Featureline Compact
on 3 yr contract.
So it saved me £££s!


Intersting... But shouldn't you be using VoIP for your calls anyway... 
Then just one basic BT line, and a business-quality ADSL service, then you 
can bypass all that nasty horrible analogy echoy stuff :)


Gordon___
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Re: [asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)

2008-03-19 Thread Paul Goodyear
Yeah, I came accross that post too I think :) but as above, I already
tried moving the cables round, but no change.

Does anyone have a simular setup and can confirm theirs is fine?

4 Lines
1 x ADSL and Fax
3 x Voice
  1 x Voice fails to answer call or dial out (no CID detected either)
  2 x Voice work flawlessly

PaulG.
On Wed, Mar 19, 2008 at 8:17 AM, David Quinton [EMAIL PROTECTED] wrote:
 On Tue, 18 Mar 2008 14:06:44 +, Paul Goodyear [EMAIL PROTECTED]
  wrote:


  Hi,
  
  I have a TrixBox install with a Sangoma A200 and 4 FXO ports, there
  are 3 BT lines connected directly to these ports.

  I've just had a quick Google for you and at least one person solved
  this by replacing the cable for that port!




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Re: [asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)

2008-03-19 Thread Gordon Henderson
On Wed, 19 Mar 2008, Paul Goodyear wrote:

 Yeah, I came accross that post too I think :) but as above, I already
 tried moving the cables round, but no change.

 Does anyone have a simular setup and can confirm theirs is fine?

 4 Lines
 1 x ADSL and Fax
 3 x Voice
  1 x Voice fails to answer call or dial out (no CID detected either)
  2 x Voice work flawlessly

I've a few installs with analogue lines - apart from echo, (OSLEC to the 
rescue!) they're all going fine. All TDM400 cards though (One customer 
went their own way with a Sangoma card, but they did their own thing and 
I've not heard back from them)  Most was 3 FXOs and one FXS in one box. 
Never had a problem with ADSL lines with a good microfilter fitted. (A few 
of my customers are one line bands - single BT line for FAX and ADSL and 
emergency out-calls from the PBX with all else going via VoIP)

I stopped using BT to provision new lines though and use a reseller which 
bypasses all their efforts to provide me with featureline which with a PBX 
really isn't needed...

Gordon

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[asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)

2008-03-18 Thread Paul Goodyear
Hi,

I have a TrixBox install with a Sangoma A200 and 4 FXO ports, there
are 3 BT lines connected directly to these ports.

One of the lines has BT FeatureLine Compact and this is the line I am
having problems with, the other 2 lines are working perfectly,
detecting CID, answering incoming calls and placing external calls via
SIP devices.

I am receiving a error log entry:

chan_zap.c: Ring/Off-hook in strange state 6 on channel 1

Incoming calls are detected by asterisk, however answering the SIP
devices does not answer the call, and placing a call via line one does
nothing, just silence.

I contacted BT about it (I know, what was I expecting!) they informed
me that I must use the number 9 to access a external number! I have
asked them to pass it to the technical department to see if they have
any input.

Is there someother signalling I should be using to detect the incoming
calls on a BT FeatureLine? I have tried Groudstart but asterisk fails
to load chan_zap due to:

Mar 18 14:01:26 ERROR[28951] chan_zap.c: Signalling requested on
channel 1 is FXS Groundstart but line is in FXS Kewlstart signalling
Mar 18 14:01:26 ERROR[28951] chan_zap.c: Unable to register channel '1'

Any help, or ideas on what to try?

Thanks

PaulG.

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Re: [asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)

2008-03-18 Thread Gordon Henderson

On Tue, 18 Mar 2008, Paul Goodyear wrote:


Hi,

I have a TrixBox install with a Sangoma A200 and 4 FXO ports, there
are 3 BT lines connected directly to these ports.

One of the lines has BT FeatureLine Compact and this is the line I am
having problems with, the other 2 lines are working perfectly,
detecting CID, answering incoming calls and placing external calls via
SIP devices.

I am receiving a error log entry:

chan_zap.c: Ring/Off-hook in strange state 6 on channel 1

Incoming calls are detected by asterisk, however answering the SIP
devices does not answer the call, and placing a call via line one does
nothing, just silence.

I contacted BT about it (I know, what was I expecting!) they informed
me that I must use the number 9 to access a external number! I have
asked them to pass it to the technical department to see if they have
any input.

Is there someother signalling I should be using to detect the incoming
calls on a BT FeatureLine? I have tried Groudstart but asterisk fails
to load chan_zap due to:

Mar 18 14:01:26 ERROR[28951] chan_zap.c: Signalling requested on
channel 1 is FXS Groundstart but line is in FXS Kewlstart signalling
Mar 18 14:01:26 ERROR[28951] chan_zap.c: Unable to register channel '1'

Any help, or ideas on what to try?


Mark it down to experience.

BT nearly always try to sell featureline on business lines these days. 
Would sir like a 3 of 5 year feature line contract?


When what you really wanted was just 3 lines in a hunt-group on a single 
number (possibly, I don't know exactly what you want)


As for signalling, it's no different on the feature line to any other BT 
POTS line, you just need to prefix outgoing calls with '9'. Why you got 
featureline on one line and not the other 2 is odd to me, but that's BT 
saledroids for you


So for the dialling issues, I'd suggest a trixbox list/forum to start 
with, but if that fails, then you'll need to post your configs here - 
zapata.conf, zaptel.conf, etc. to start with, then the dialplan to carry 
on with...


But before you go any further, I'd suggest going to Argos and getting 1 or 
2 standard £1.99 analogue phones and plugging them in and test the lines 
with the phones first...  Just in-case.. Stranger things have been know to 
happen (Then again, this is BT and I'm now no-longer surprised when 
thing's aren't quite to plan...)


Good luck,

Gordon
(Also in the UK, facing similar fristrations with BT at times too!)___
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Re: [asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)

2008-03-18 Thread Tzafrir Cohen
On Tue, Mar 18, 2008 at 02:06:44PM +, Paul Goodyear wrote:

 Is there someother signalling I should be using to detect the incoming
 calls on a BT FeatureLine? I have tried Groudstart but asterisk fails
 to load chan_zap due to:
 
 Mar 18 14:01:26 ERROR[28951] chan_zap.c: Signalling requested on
 channel 1 is FXS Groundstart but line is in FXS Kewlstart signalling
 Mar 18 14:01:26 ERROR[28951] chan_zap.c: Unable to register channel '1'

You should configure zaptel.conf the same way (or in 1.6: just configure
zaptel.conf , and use signalling=auto in zapata.conf) . But then again:
really use groundstart?

-- 
   Tzafrir Cohen
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)

2008-03-18 Thread Paul Goodyear
 Why you got
  featureline on one line and not the other 2 is odd to me, but that's BT
  saledroids for you

Sorry, this must be me then, I was told that FeatureLine was on the
first line, but I do need to dial 9 for the other two lines, so I
would presume that FeatureLine Compact is on all 3 lines.

  But before you go any further, I'd suggest going to Argos and getting 1 or
  2 standard £1.99 analogue phones and plugging them in and test the lines
  with the phones first

I have had a BT phone plugged into these lines for about 3 week prior
to testing on asterisk, and all the lines are fine. Even the first
line, it rings and answers ok.

If the first line is setup the same as the other lines, and one isn't
working (the first line) but the others are, would this mean there is
a fault on that line?

Thanks,

PaulG.

On Tue, Mar 18, 2008 at 2:50 PM, Gordon Henderson
[EMAIL PROTECTED] wrote:

 On Tue, 18 Mar 2008, Paul Goodyear wrote:

   Hi,
  
   I have a TrixBox install with a Sangoma A200 and 4 FXO ports, there
   are 3 BT lines connected directly to these ports.
  
   One of the lines has BT FeatureLine Compact and this is the line I am
   having problems with, the other 2 lines are working perfectly,
   detecting CID, answering incoming calls and placing external calls via
   SIP devices.
  
   I am receiving a error log entry:
  
   chan_zap.c: Ring/Off-hook in strange state 6 on channel 1
  
   Incoming calls are detected by asterisk, however answering the SIP
   devices does not answer the call, and placing a call via line one does
   nothing, just silence.
  
   I contacted BT about it (I know, what was I expecting!) they informed
   me that I must use the number 9 to access a external number! I have
   asked them to pass it to the technical department to see if they have
   any input.
  
   Is there someother signalling I should be using to detect the incoming
   calls on a BT FeatureLine? I have tried Groudstart but asterisk fails
   to load chan_zap due to:
  
   Mar 18 14:01:26 ERROR[28951] chan_zap.c: Signalling requested on
   channel 1 is FXS Groundstart but line is in FXS Kewlstart signalling
   Mar 18 14:01:26 ERROR[28951] chan_zap.c: Unable to register channel '1'
  
   Any help, or ideas on what to try?

  Mark it down to experience.

  BT nearly always try to sell featureline on business lines these days.
  Would sir like a 3 of 5 year feature line contract?

  When what you really wanted was just 3 lines in a hunt-group on a single
  number (possibly, I don't know exactly what you want)

  As for signalling, it's no different on the feature line to any other BT
  POTS line, you just need to prefix outgoing calls with '9'. Why you got
  featureline on one line and not the other 2 is odd to me, but that's BT
  saledroids for you

  So for the dialling issues, I'd suggest a trixbox list/forum to start
  with, but if that fails, then you'll need to post your configs here -
  zapata.conf, zaptel.conf, etc. to start with, then the dialplan to carry
  on with...

  But before you go any further, I'd suggest going to Argos and getting 1 or
  2 standard £1.99 analogue phones and plugging them in and test the lines
  with the phones first...  Just in-case.. Stranger things have been know to
  happen (Then again, this is BT and I'm now no-longer surprised when
  thing's aren't quite to plan...)

  Good luck,

  Gordon
  (Also in the UK, facing similar fristrations with BT at times too!)
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Re: [asterisk-users] Call signalling on BT FeatureLine Compact(Sangoma A200)

2008-03-18 Thread Ade Vickers
Paul Goodyear wrote:

 I have had a BT phone plugged into these lines for about 3 week 
 prior to testing on asterisk, and all the lines are fine. Even 
 the first line, it rings and answers ok.

Apologies if this seems dumb, but have you done the swap the cables around
test? i.e. swap the cables plugged into BT1  BT2 to make sure the fault
stays on BT1?

If it does - then it's probably something on BT's end; if it moves, you've
eliminated BT from the equation...

From what's been posted so far, I'd anticipate a cable fault (either between
Asterisk  the BT socket, or on the other side of the BT socket...)

Cheers,
Ade.

No virus found in this outgoing message.
Checked by AVG. 
Version: 7.5.519 / Virus Database: 269.21.7/1331 - Release Date: 16/03/2008
10:34
 



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Re: [asterisk-users] Call signalling on BT FeatureLine Compact(Sangoma A200)

2008-03-18 Thread Paul Goodyear
Thanks, sorry for not being thougher, Yes I swapped the cables and the
fault moved to Channel 2 and Channel 3, I did this to test the Sangoma
FXS modules and they all work fine with the working fine lines. So I
believe the card,modules and cables to be good.

PaulG.

On Tue, Mar 18, 2008 at 4:55 PM, Ade Vickers
[EMAIL PROTECTED] wrote:
 Paul Goodyear wrote:

   I have had a BT phone plugged into these lines for about 3 week
   prior to testing on asterisk, and all the lines are fine. Even
   the first line, it rings and answers ok.

  Apologies if this seems dumb, but have you done the swap the cables around
  test? i.e. swap the cables plugged into BT1  BT2 to make sure the fault
  stays on BT1?

  If it does - then it's probably something on BT's end; if it moves, you've
  eliminated BT from the equation...

  From what's been posted so far, I'd anticipate a cable fault (either between
  Asterisk  the BT socket, or on the other side of the BT socket...)

  Cheers,
  Ade.

  No virus found in this outgoing message.
  Checked by AVG.
  Version: 7.5.519 / Virus Database: 269.21.7/1331 - Release Date: 16/03/2008
  10:34






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