Re: [asterisk-users] Can't register to Asterisk 1.6 with old Aastra phones

2013-04-30 Thread Bob Kyeyune
am also stuck with Alcatel lucent IP Touch 4018
any one connected them to Asterisk

thanks

Regards.
Kyeyune Bob
Network  IT Engineer
+256 774 702 258
bob.kyey...@onesolutions.ug

Integrated IT services from
 Plot 57B Luthuli Avenue Bugolobi, Kampala






On Sun, Apr 28, 2013 at 11:56 PM, Carlos Alvarez car...@televolve.comwrote:

 We have a new customer with a lot of old phones like the 9133i.  They
 won't register, and we see some very strange behavior with them.  If
 the SIP peer exists, they simply fail silently, with no error in the
 CLI or the messages log.  Nothing works, but no errors.

 If the peer does not exist, it's clear that it's registering improperly:

 [2013-04-28 13:34:31] NOTICE[3058] chan_sip.c: Registration from
 'abc123 sip:abc123@' failed for '68.2.x.x' - No matching peer found

 Typically of course we'd expect to see:  sip:abc123@server

 We're running the latest available firmware, but it's from 2009.  Any
 ideas on this before we just trash all the older phones?

 --
 Carlos Alvarez
 TelEvolve
 602-889-3003

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Re: [asterisk-users] Can't register to Asterisk 1.6 with old Aastra phones

2013-04-29 Thread Patrick Lists

Hi Carlos,

On 04/28/2013 10:56 PM, Carlos Alvarez wrote:

We have a new customer with a lot of old phones like the 9133i.  They
won't register, and we see some very strange behavior with them.  If
the SIP peer exists, they simply fail silently, with no error in the
CLI or the messages log.  Nothing works, but no errors.

If the peer does not exist, it's clear that it's registering improperly:

[2013-04-28 13:34:31] NOTICE[3058] chan_sip.c: Registration from
'abc123 sip:abc123@' failed for '68.2.x.x' - No matching peer found

Typically of course we'd expect to see:  sip:abc123@server

We're running the latest available firmware, but it's from 2009.  Any
ideas on this before we just trash all the older phones?


I reviewed one of those a long time ago. I'm afraid all I can remember 
is that it had its fair share of issues. I did a lot of factory resets 
and had to set the config through tftp *or* the UI but not mix both. Did 
you try doing factory resets (page 9-11 in admin guide) and/or 
downgrading to an older firmware release?


Main info page:
http://www.aastra.ca/document-library.htm?curr_fam=Aastra+9000icurr_nav=2prod_id=6441

The 1.4.0 firmware:
https://www.voipon.co.uk/products/download/aastra_9133i.zip

The 1.4.3 firmware:
http://www.aastra.ca/cps/rde/aareddownload?file_id=6441-6449-_P07_XMLdsproject=www-aastratelecom-commtype=zip

Release notes of 1.4.3:
http://www.aastra.ca/cps/rde/aareddownload?file_id=6441-6427-_P07_XMLdsproject=www-aastratelecom-commtype=pdf

Manual
http://www.aastra.ca/cps/rde/aareddownload?file_id=6441-6425-_P07_XMLdsproject=www-aastratelecom-commtype=pdf

Regards,
Patrick

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Re: [asterisk-users] Can't register to Asterisk 1.6 with old Aastra phones

2013-04-29 Thread Carlos Alvarez
Well the solution turned out to be putting the Asterisk server name in
the Proxy field as well as in the server field.  Then it properly
formatted the SIP registration request.

--
Carlos Alvarez
TelEvolve
602-889-3003

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[asterisk-users] Can't register to Asterisk 1.6 with old Aastra phones

2013-04-28 Thread Carlos Alvarez
We have a new customer with a lot of old phones like the 9133i.  They
won't register, and we see some very strange behavior with them.  If
the SIP peer exists, they simply fail silently, with no error in the
CLI or the messages log.  Nothing works, but no errors.

If the peer does not exist, it's clear that it's registering improperly:

[2013-04-28 13:34:31] NOTICE[3058] chan_sip.c: Registration from
'abc123 sip:abc123@' failed for '68.2.x.x' - No matching peer found

Typically of course we'd expect to see:  sip:abc123@server

We're running the latest available firmware, but it's from 2009.  Any
ideas on this before we just trash all the older phones?

--
Carlos Alvarez
TelEvolve
602-889-3003

--
_
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Re: [asterisk-users] Can't register to Asterisk 1.6 with old Aastra phones

2013-04-28 Thread Nathan Anderson
On Apr 28, 2013, at 13:56, Carlos Alvarez car...@televolve.com wrote:

 If the SIP peer exists, they simply fail silently, with no error in the CLI 
 or the messages log.  Nothing works, but no errors.

Maybe 'sip set debug peer xxx' where 'xxx' is the peer name, and then try to 
see if you can spot what it's doing wrong/differently during registration vs. 
working phones.

-- Nathan

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