2013/1/26 RSCL Mumbai rscl.mum...@gmail.com
Hello,
I have Elastix ISO install (FreePBX 2.7.0.3)
My current Setup is as follows:
Inbound Route Queue (Dynamic Agents)
The queue distributes calls based on rrMemory.
I have been asked to redesign the call distribution as follows:
Calls
Hello,
I have Elastix ISO install (FreePBX 2.7.0.3)
My current Setup is as follows:
Inbound Route Queue (Dynamic Agents)
The queue distributes calls based on rrMemory.
I have been asked to redesign the call distribution as follows:
Calls will be delievered to Level-1 Agents (say 4 dynamic