Re: [asterisk-users] DTMF detection and Sangoma cards
On 7/12/06, El Flynn [EMAIL PROTECTED] wrote: Are you only having this problem for call parking? Any issues when the caller is navigating an IVR? We're not running an IVR on this particular system. Here's the strange thing: the DTMF is not coming from the inbound caller but rather, the agents who are using Polycom SIP phones and trying to park the calls. I'm not sure how Asterisk's DTMF detection works but in this instance, despite what I said earlier, I'm starting to think that the Sangoma card is not involved. It gets even stranger: when I call into the system using a Polycom phone (over POTS, on a different PBX in a different state), the agent can park my call. When I call in with my cell phone, the agent cannot park the call. Strange! Any ideas? ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [asterisk-users] DTMF detection and Sangoma cards
I have not read through this entire thread, but I used to experience an issue on Polycom phones where if you were on a call, interacting with an IVR menu, if a call came in on the second line, you could not interact with the IVR via DTMF, until the call coming in on the second line went away. Cory Andrews Executive Vice President ++ VoIPSupply.com PBXSelect.com ++ 454 Sonwil Drive Buffalo, NY 14225 voice - 800.398.VoIP X3402 fax - 716.630.1548 e - [EMAIL PROTECTED] m - 716.907.4059 aim - B2Cory -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Christopher Snell Sent: Thursday, July 13, 2006 1:31 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] DTMF detection and Sangoma cards On 7/12/06, El Flynn [EMAIL PROTECTED] wrote: Are you only having this problem for call parking? Any issues when the caller is navigating an IVR? We're not running an IVR on this particular system. Here's the strange thing: the DTMF is not coming from the inbound caller but rather, the agents who are using Polycom SIP phones and trying to park the calls. I'm not sure how Asterisk's DTMF detection works but in this instance, despite what I said earlier, I'm starting to think that the Sangoma card is not involved. It gets even stranger: when I call into the system using a Polycom phone (over POTS, on a different PBX in a different state), the agent can park my call. When I call in with my cell phone, the agent cannot park the call. Strange! Any ideas? ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] DTMF detection and Sangoma cards
Hi, I posted earlier about Call parking breaks suddenly. I believe that I have narrowed this down to a problem with DTMF detection and the Sangoma A101 card that we use. Earlier, DTMF detection was not working at all. Then, I set 'relaxdtmf=yes' in zapata.conf and it works...sort of. When I call into the PBX from a digital desk phone, Asterisk is able to detect the agent's DTMF and parks the call as requested. However, if I dial in from my cell phone, the agent's DTMF is not detected and the caller (me) hears the DTMF on the lines. Does anybody have any ideas? thanks, Chris ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] DTMF detection and Sangoma cards
Christopher Snell wrote: Hi, I posted earlier about Call parking breaks suddenly. I believe that I have narrowed this down to a problem with DTMF detection and the Sangoma A101 card that we use. Earlier, DTMF detection was not working at all. Then, I set 'relaxdtmf=yes' in zapata.conf and it works...sort of. When I call into the PBX from a digital desk phone, Asterisk is able to detect the agent's DTMF and parks the call as requested. However, if I dial in from my cell phone, the agent's DTMF is not detected and the caller (me) hears the DTMF on the lines. Does anybody have any ideas? We've been running a Sangoma A104 at a client site for the past 12 months without any DTMF issues whatsoever, neither from the inbound nor the outbound side. That unit's connected to a multitude of analog and IP phones, as well as a large legacy PABX behind the * box. Some numbers on the PRIs are provisioned to hit a lengthy IVR menu tree, so I know the DTMF works. Bear in mind it's running much older versions of Asterisk, Zaptel and libpri. Are you only having this problem for call parking? Any issues when the caller is navigating an IVR? Flynn ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] DTMF detection and Sangoma cards
I can attest to this. We've got one of these Sangoma cards at a customer site and have no DTMF detection issues whatsoever.AlexOn 7/12/06, El Flynn [EMAIL PROTECTED] wrote: Christopher Snell wrote: Hi, I posted earlier about Call parking breaks suddenly.I believe that I have narrowed this down to a problem with DTMF detection and the Sangoma A101 card that we use. Earlier, DTMF detection was not working at all.Then, I set 'relaxdtmf=yes' in zapata.conf and it works...sort of.When I call into the PBX from a digital desk phone, Asterisk is able to detect the agent's DTMF and parks the call as requested. However, if I dial in from my cell phone, the agent's DTMF is not detected and the caller (me) hears the DTMF on the lines. Does anybody have any ideas? We've been running a Sangoma A104 at a client site for the past 12 monthswithout any DTMF issues whatsoever, neither from the inbound nor the outboundside. That unit's connected to a multitude of analog and IP phones, as well as a large legacy PABX behind the * box. Some numbers on the PRIs are provisioned tohit a lengthy IVR menu tree, so I know the DTMF works.Bear in mind it's running much older versions of Asterisk, Zaptel and libpri. Are you only having this problem for call parking? Any issues when the caller isnavigating an IVR?Flynn___--Bandwidth and Colocation provided by Easynews.com --asterisk-users mailing listTo UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Alex Robar[EMAIL PROTECTED] ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
