Re: [asterisk-users] Eyebeam crashes when dialing an invalid number...

2011-07-07 Thread Faisal Hanif
As asterisk is an B2BUA you can handle 503 at asterisk and hang caller end 
using the response code compatible with eyebeam as 

Hangup(16)

Regards,

Faisal

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Carlos Chavez
Sent: Thursday, July 07, 2011 10:17 PM
To: Asterisk
Subject: [asterisk-users] Eyebeam crashes when dialing an invalid number...

Lately I have been getting many complains that Eyebeam crashes when you 
dial a number that does not exist.  This happens in both R2 and ISDN PRI lines. 
 The softphone stops working and has to be restarted.  The response I got from 
tech support was:

the actual issue is that asterisk should not be sending a 503 service 
unavailable when a particular softphone is not online.
The soft phone stops because a 503 means that the server itself is unavailable.

Does anyone have a workaround for this?  Maybe a way to manipulate via 
dialplan so the softphone does not get the 503 message?

--
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001


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[asterisk-users] Eyebeam crashes when dialing an invalid number...

2011-07-07 Thread Carlos Chavez
Lately I have been getting many complains that Eyebeam crashes when you
dial a number that does not exist.  This happens in both R2 and ISDN PRI
lines.  The softphone stops working and has to be restarted.  The
response I got from tech support was:

the actual issue is that asterisk should not be sending a 503 service
unavailable when a particular softphone is not online.
The soft phone stops because a 503 means that the server itself is
unavailable.

Does anyone have a workaround for this?  Maybe a way to manipulate via
dialplan so the softphone does not get the 503 message?

-- 
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001


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