[asterisk-users] Google Voice outbound Caller ID broken

2011-02-24 Thread Chris Gentle
Anybody else noticed that caller id for outbound calls via Google Voice
seems to be broken?  It seems to be a Google Voice problem though, not an
asterisk issue.

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Chris
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Re: [asterisk-users] Google Voice outbound Caller ID broken

2011-02-24 Thread Cary Fitch
What kind of broken are you seeing.

 

It could be the ID is pseudo ID and may never reflect the actual caller.

 

CF

 

  _  

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Chris Gentle
Sent: Thursday, February 24, 2011 8:52 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Google Voice outbound Caller ID broken

 

Anybody else noticed that caller id for outbound calls via Google Voice
seems to be broken?  It seems to be a Google Voice problem though, not an
asterisk issue.

-- 
Chris

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Re: [asterisk-users] Google Voice outbound Caller ID broken

2011-02-24 Thread William Stillwell

From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Chris Gentle
Sent: Thursday, February 24, 2011 9:52 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Google Voice outbound Caller ID broken

Anybody else noticed that caller id for outbound calls via Google Voice seems 
to be broken?  It seems to be a Google Voice problem though, not an asterisk 
issue.


Yes.. google it 

This is what I have done to resolve it (I posted a few days ago on this)

exten = _9NXXNXX,1,Dial(gtalk/(value in 
gtalk.conf)/+1(googlevoice#)@voice.google.com,30,D(ww2www${EXTEN:1}#w))


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Re: [asterisk-users] Google Voice outbound Caller ID broken

2011-02-24 Thread Chris Gentle
On Thu, Feb 24, 2011 at 9:08 AM, William Stillwell 
will...@stillwellsoft.com wrote:

 Yes.. google it 


I did.  :)



 This is what I have done to resolve it (I posted a few days ago on this)

 exten = _9NXXNXX,1,Dial(gtalk/(value in gtalk.conf)/+1(googlevoice#)@
 voice.google.com,30,D(ww2www${EXTEN:1}#w))


I must have missed that posting.  I'll go back and dig it up.  Thanks.

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Re: [asterisk-users] Google Voice outbound Caller ID broken

2011-02-24 Thread Vladimir Mikhelson
Chris,

Can you please provide more details.

What do you exactly mean by broken?  Do your call recipients get a
random CID?

Have you tried to call from the GMail WEB interface?  Are you getting
the same result?

-Vladimir



On 2/24/2011 8:51 AM, Chris Gentle wrote:
 Anybody else noticed that caller id for outbound calls via Google
 Voice seems to be broken?  It seems to be a Google Voice problem
 though, not an asterisk issue.

 -- 
 Chris


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Re: [asterisk-users] Google Voice outbound Caller ID broken

2011-02-24 Thread Vladimir Mikhelson
Chris,

Let me summarize:

   1. GV Outbound CID shows Unknown, Unavailable, Out of area
  (depending on a recipient's carrier) starting some time around
  02/15/2011 if a call is placed via Google Chat/Google Talk/Google
  Mail/Asterisk GTalk channel.  See
  
http://www.google.com/support/forum/p/voice/thread?tid=49c21d292e80ff65hl=enstart=40
  for other users' accounts.
   2. This CID feature failure affects only some GV phones, some still
  work fine as of 02/24/2011.
   3. Calls placed with GV call-back facility work fine for the phones
  affected by the issue described in #1.
   4. A workaround is to set Caller ID (incoming) to  Display my Google
  Voice number   As expected it will suppress an incoming CID.  So
  it is not a perfect workaround.
   5. Another workaround is to trigger a GV callback facility per
  William Stillwell's posting.  Connection time increases with this
  workaround.

Historically it took 15 days to a month for Google to fix similar problems.

-Vladimir


On 2/24/2011 8:51 AM, Chris Gentle wrote:
 Anybody else noticed that caller id for outbound calls via Google
 Voice seems to be broken?  It seems to be a Google Voice problem
 though, not an asterisk issue.

 -- 
 Chris


 --
 _
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Re: [asterisk-users] Google Voice outbound Caller ID broken

2011-02-24 Thread Vladimir Mikhelson
Further analysis showed that a call placed using a GTalk channel which
came as Restricted was not recorded under History / Placed in Google
Voice.

A call placed using the same GTalk trunk an hour later was terminated to
the same recipient's phone with the proper CID.

It looks like a call routing issue on the Google Voice end to me.

-Vladimir




On 2/24/2011 10:40 PM, Vladimir Mikhelson wrote:
 Chris,

 Let me summarize:

1. GV Outbound CID shows Unknown, Unavailable, Out of area
   (depending on a recipient's carrier) starting some time around
   02/15/2011 if a call is placed via Google Chat/Google
   Talk/Google Mail/Asterisk GTalk channel.  See
   
 http://www.google.com/support/forum/p/voice/thread?tid=49c21d292e80ff65hl=enstart=40
   for other users' accounts.
2. This CID feature failure affects only some GV phones, some still
   work fine as of 02/24/2011.
3. Calls placed with GV call-back facility work fine for the phones
   affected by the issue described in #1.
4. A workaround is to set Caller ID (incoming) to  Display my
   Google Voice number   As expected it will suppress an incoming
   CID.  So it is not a perfect workaround.
5. Another workaround is to trigger a GV callback facility per
   William Stillwell's posting.  Connection time increases with
   this workaround.

 Historically it took 15 days to a month for Google to fix similar
 problems.

 -Vladimir


 On 2/24/2011 8:51 AM, Chris Gentle wrote:
 Anybody else noticed that caller id for outbound calls via Google
 Voice seems to be broken?  It seems to be a Google Voice problem
 though, not an asterisk issue.

 -- 
 Chris


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