[asterisk-users] Grandstream 2010

2009-10-11 Thread Cary Fitch
The Grandstream 286s automatically re register when a connection is
restored.

Our Grandstream 2010s don't.  Does anyone know of a setting that makes them
reregister?  I has tweaked Watchdog timer and anything that looked
promising.

Cary Fitch
Affordable Telecom


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Re: [asterisk-users] Grandstream 2010 and blinky lights

2009-07-08 Thread Andrew Thomas
That's exactly the way I do it as well :D




-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Julian
Lyndon-Smith
Sent: 06 July 2009 11:16
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Grandstream 2010 and blinky lights

Thanks for the info. We've managed to achieve or goal using 1.4 and a 
few hacks.

1) When the agent logs in / logs out, we rewrite the part of the 
dialplan for the hints and reload the dialplan 10 seconds after the 
*last* login / logout
2) For the MWI, we give each phone a fake voicemail (let's say 
_0001_). When an agent logs in, we link

/var/spool/asterisk/voicemail/_0001_ to
/var/spool/asterisk/voicemail/[mailbox]

(where [mailbox] is the mailbox of the agent) and when they log out, we 
remove /var/spool/asterisk/voicemail/_0001_

This seems to work - the MWI lights up / off depending on the new vm 
within a couple of seconds

3) When checking for voicemail, each phone is configured to dial  - 
the dialplan then checks the callerid (set by #1) and gets the mailbox 
for the agent.

As I said, a bit of a hack, but it works for me ;) I know that this 
won't work for 1.6, but we are coming up with an alternative plan using 
Minivm

Julian

Andrew Thomas wrote:
 The quick answer is 'no'.

 It is not currently possible to monitor 'hints' for Agents - as an
Agent
 never actually dials out (the device does).

 Even exten = 1234,hint,Agent/1234 won't work - as the 'core show
hints'
 will show the agent as 'notinuse' when they can be.

 There are ways around it (I used a mixture of php and mysql) - but
even
 these are not ideal (especially if you have a large dial plan). 

 Clue : exten 1234,hint,SIP/ABC works - you just need to change the ABC
 bit every time an agent logs in our out.

 This then gives you the lovely job of lighting any MWI lamps for that
 user as well.  Oh the joys of Asterisk and hotdesking!

 HTH
   
 Andrew Thomas
 Technical Services Manager
 DataVox Ltd
 Saddleworth Business Centre
 Huddersfield Road
 Delph, Oldham
 OL3 5DF   
   
   

 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Julian
 Lyndon-Smith
 Sent: 02 July 2009 17:34
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [asterisk-users] Grandstream 2010 and blinky lights

 I am using 1.4, and have the above device, and it worked really well 
 with monitoring 18 hints aka devices.

 Now, I've moved us to a hotdesking paradigm where the user is the 
 extension not the device. IOW if I dial 1234, I will get user 1234 
 (who happens to log on to device ABC today, and DEF tomorrow).

 Can I make the GXP monitor user 1234, not extension 1234 ?

 Julian

 __
 This email has been scanned by the MessageLabs Email Security System.
 For more information please visit http://www.messagelabs.com/email 
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Re: [asterisk-users] Grandstream 2010 and blinky lights

2009-07-08 Thread Matt Riddell
On 8/7/09 8:52 PM, Andrew Thomas wrote:
 That's exactly the way I do it as well :D

   
   

 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Julian
 Lyndon-Smith
 Sent: 06 July 2009 11:16
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Grandstream 2010 and blinky lights

 Thanks for the info. We've managed to achieve or goal using 1.4 and a
 few hacks.

Why don't you just use func_devstate which was backported to 1.4?

That way you can just set a DB variable on login/logout.

-- 
Cheers,

Matt Riddell
Director
___

http://www.venturevoip.com/news.php (Daily Asterisk News)
http://www.venturevoip.com/st.php (SmoothTorque Predictive Dialer)
http://www.venturevoip.com/c3.php (ConduIT3 PABX Systems)

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Re: [asterisk-users] Grandstream 2010 and blinky lights

2009-07-08 Thread Andrew Thomas
Because DEVSTATE is for custom hints - and have you tried to set one
every time a phone rings/is answered?  This was thought about - but the
logic in the dialplan would be a nightmare.

Anyway, doing it the way I do it works for me (and others) as my
dialplan contains nothing but 'include' and 'switch' statements now (so
it reloads fast).


Thanks for the reply though :)



-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Matt
Riddell
Sent: 08 July 2009 09:59
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc: aster...@dotr.com
Subject: Re: [asterisk-users] Grandstream 2010 and blinky lights

On 8/7/09 8:52 PM, Andrew Thomas wrote:
 That's exactly the way I do it as well :D

   
   

 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Julian
 Lyndon-Smith
 Sent: 06 July 2009 11:16
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Grandstream 2010 and blinky lights

 Thanks for the info. We've managed to achieve or goal using 1.4 and a
 few hacks.

Why don't you just use func_devstate which was backported to 1.4?

That way you can just set a DB variable on login/logout.

-- 
Cheers,

Matt Riddell
Director
___

http://www.venturevoip.com/news.php (Daily Asterisk News)
http://www.venturevoip.com/st.php (SmoothTorque Predictive Dialer)
http://www.venturevoip.com/c3.php (ConduIT3 PABX Systems)

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Re: [asterisk-users] Grandstream 2010 and blinky lights

2009-07-06 Thread Julian Lyndon-Smith
Thanks for the info. We've managed to achieve or goal using 1.4 and a 
few hacks.

1) When the agent logs in / logs out, we rewrite the part of the 
dialplan for the hints and reload the dialplan 10 seconds after the 
*last* login / logout
2) For the MWI, we give each phone a fake voicemail (let's say 
_0001_). When an agent logs in, we link

/var/spool/asterisk/voicemail/_0001_ to
/var/spool/asterisk/voicemail/[mailbox]

(where [mailbox] is the mailbox of the agent) and when they log out, we 
remove /var/spool/asterisk/voicemail/_0001_

This seems to work - the MWI lights up / off depending on the new vm 
within a couple of seconds

3) When checking for voicemail, each phone is configured to dial  - 
the dialplan then checks the callerid (set by #1) and gets the mailbox 
for the agent.

As I said, a bit of a hack, but it works for me ;) I know that this 
won't work for 1.6, but we are coming up with an alternative plan using 
Minivm

Julian

Andrew Thomas wrote:
 The quick answer is 'no'.

 It is not currently possible to monitor 'hints' for Agents - as an Agent
 never actually dials out (the device does).

 Even exten = 1234,hint,Agent/1234 won't work - as the 'core show hints'
 will show the agent as 'notinuse' when they can be.

 There are ways around it (I used a mixture of php and mysql) - but even
 these are not ideal (especially if you have a large dial plan). 

 Clue : exten 1234,hint,SIP/ABC works - you just need to change the ABC
 bit every time an agent logs in our out.

 This then gives you the lovely job of lighting any MWI lamps for that
 user as well.  Oh the joys of Asterisk and hotdesking!

 HTH
   
 Andrew Thomas
 Technical Services Manager
 DataVox Ltd
 Saddleworth Business Centre
 Huddersfield Road
 Delph, Oldham
 OL3 5DF   
   
   

 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Julian
 Lyndon-Smith
 Sent: 02 July 2009 17:34
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [asterisk-users] Grandstream 2010 and blinky lights

 I am using 1.4, and have the above device, and it worked really well 
 with monitoring 18 hints aka devices.

 Now, I've moved us to a hotdesking paradigm where the user is the 
 extension not the device. IOW if I dial 1234, I will get user 1234 
 (who happens to log on to device ABC today, and DEF tomorrow).

 Can I make the GXP monitor user 1234, not extension 1234 ?

 Julian

 __
 This email has been scanned by the MessageLabs Email Security System.
 For more information please visit http://www.messagelabs.com/email 
 __

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Re: [asterisk-users] Grandstream 2010 and blinky lights

2009-07-06 Thread Andrew Thomas
The quick answer is 'no'.

It is not currently possible to monitor 'hints' for Agents - as an Agent
never actually dials out (the device does).

Even exten = 1234,hint,Agent/1234 won't work - as the 'core show hints'
will show the agent as 'notinuse' when they can be.

There are ways around it (I used a mixture of php and mysql) - but even
these are not ideal (especially if you have a large dial plan). 

Clue : exten 1234,hint,SIP/ABC works - you just need to change the ABC
bit every time an agent logs in our out.

This then gives you the lovely job of lighting any MWI lamps for that
user as well.  Oh the joys of Asterisk and hotdesking!

HTH

Andrew Thomas
Technical Services Manager
DataVox Ltd
Saddleworth Business Centre
Huddersfield Road
Delph, Oldham
OL3 5DF 



-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Julian
Lyndon-Smith
Sent: 02 July 2009 17:34
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Grandstream 2010 and blinky lights

I am using 1.4, and have the above device, and it worked really well 
with monitoring 18 hints aka devices.

Now, I've moved us to a hotdesking paradigm where the user is the 
extension not the device. IOW if I dial 1234, I will get user 1234 
(who happens to log on to device ABC today, and DEF tomorrow).

Can I make the GXP monitor user 1234, not extension 1234 ?

Julian

__
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email 
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[asterisk-users] Grandstream 2010 and blinky lights

2009-07-02 Thread Julian Lyndon-Smith
I am using 1.4, and have the above device, and it worked really well 
with monitoring 18 hints aka devices.

Now, I've moved us to a hotdesking paradigm where the user is the 
extension not the device. IOW if I dial 1234, I will get user 1234 
(who happens to log on to device ABC today, and DEF tomorrow).

Can I make the GXP monitor user 1234, not extension 1234 ?

Julian

__
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email 
__

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