Your IVR should only play audio prompts and only attempt to dial once a
selection has been made,
Doug
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What do you mean by 8 digit? You want the user to have to enter an 8 digit
number to get to a specific operator?
On Fri, Mar 15, 2019 at 9:39 AM Gokan Atmaca wrote:
> Hello
>
> IVR call is coming. I want 8 (digit) in the loop. How can I do that ?
>
> Current confi:
> [ivr1]
>
Hello
IVR call is coming. I want 8 (digit) in the loop. How can I do that ?
Current confi:
[ivr1]
exten=>_,1,answer()
exten=>_,n,background(/var/lib/asterisk/ivr/ob)
exten=>_,n,WaitExten(10)
exten=>_,n,Dial(${OPERATOR})
exten=>i,1,Dial(${OPERATOR})
On Tuesday 18 September 2018 at 06:36:38, Priyaranjan Nayak wrote:
> Hi Antony,
>
> Thanks for your quick response.
> I wanted to simulate actual IVR system for my application testing.
> Prerecorded english menu is fine for me.
>
> Based on DTMF tone pressed by the user, it will connect to
Hi Antony,
Thanks for your quick response.
I wanted to simulate actual IVR system for my application testing.
Prerecorded english menu is fine for me.
Based on DTMF tone pressed by the user, it will connect to different
number. The call duration will be 30/60 sec as per the test scenario. We
On Monday 17 September 2018 at 15:42:50, Priyaranjan Nayak wrote:
> Hi All,
>
> I am using Asterisk 15 server and wanted to configure IVR call simulation.
What do you mean by "simulation"?
> My configuration scenario is
> 1. A subscriber will register to Asterisk server and start a call.
> 2.
Hi All,
I am using Asterisk 15 server and wanted to configure IVR call simulation.
My configuration scenario is
1. A subscriber will register to Asterisk server and start a call.
2. The IVR audio will come from the Asterisk sever to sbscriber.
3. Once the subscriber pressed the botton, the call
Hi list,
I hope this isn't in error but if it is I apologize.
I have a small project request on hand where the clients want their
customers to be able to dial in to conduct business over the phone in a
completely automated manner. From my limited understanding this looks a lot
like a call center
On Sun, 20 Oct 2013, Notify Me wrote:
I have a small project request on hand where the clients want their
customers to be able to dial in to conduct business over the phone in a
completely automated manner. From my limited understanding this looks a
lot like a call center where one has to
Hi and thanks for the response, much appreciated!
From what I'm being told, its some sort of pension (financial)
organization, customers are supposed to be able to manage their accounts
over the phone. That's all I know so far.
On Oct 20, 2013 5:57 PM, Steve Edwards asterisk@sedwards.com
On Sun, 20 Oct 2013, Notify Me wrote:
From what I'm being told, its some sort of pension (financial)
organization, customers are supposed to be able to manage their accounts
over the phone.
That still leaves a lot unsaid. How far does 'manage their accounts'
extend? I can see 'look up my
I'm not an Asterisk expert at all. I used ASTLinux years ago. Asterisk was
already installed. Here's what I have this time.
Ubuntu 12.04
Asterisk installed from the Ubuntu package
Soft Phones that connect and work. I made a few test calls.
IVR Menu - This is the problem area...
I have an
Is there a sound package that I need to install?
Have a look in /var/lib/asterisk/sounds - that's where my sounds ended up being
installed on Ubuntu. If there are sound files in there then you have them
installed and the next thing to focus on is output from the Asterisk console
during a
Thanks for the info. I got it working. All my sounds are in that location.
I think the fix was a reboot of the server. That's the only thing I can
think of.
Thanks...
On Wed, Jan 30, 2013 at 6:35 PM, Pete Mundy p...@fiberphone.co.nz wrote:
Is there a sound package that I need to install?
Hi Friends ,
I want to setup a IVR platform using asterisk to a mobile operator.
Can somebody give me some guides with recommended hardware types ?
Thank you
Luke. --
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From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of luke devon
Sent: Wednesday, January 09, 2013 9:06 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] IVR platform for a mobile operator
Hi Friends ,
I want to setup
: Wednesday, 9 January 2013, 23:07
Subject: RE: [asterisk-users] IVR platform for a mobile operator
From:asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of luke devon
Sent: Wednesday, January 09, 2013 9:06 AM
To: asterisk-users@lists.digium.com
Subject
On Jan 9, 2013 8:38 PM, Danny Nicholas da...@debsinc.com wrote:
From: asterisk-users-boun...@lists.digium.com [mailto:
asterisk-users-boun...@lists.digium.com] On Behalf Of luke devon
Sent: Wednesday, January 09, 2013 9:06 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] IVR
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Mitul Limbani
Sent: Wednesday, January 09, 2013 9:53 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] IVR platform for a mobile operator
On Wednesday 09 January 2013, luke devon wrote:
Hi Friends ,
I want to setup a IVR platform using asterisk to a mobile operator.
Can somebody give me some guides with recommended hardware types ?
Well, IVR is created in your dialplan (extensions.conf). Unfortunately,
without seeing
Telephony Consultant646-982-3572
Original Message
Subject: Re: [asterisk-users] IVR platform for a mobile operator
From: "Danny Nicholas" da...@debsinc.com
Date: Wed, January 09, 2013 10:07 am
To: "'luke devon'" luke_de...@yahoo.com, "'Asterisk Users Maili
a pointer.
Christian Savinovich
*/VoIP Telephony Consultant/*
646-982-3572
Original Message
Subject: Re: [asterisk-users] IVR platform for a mobile operator
From: Danny Nicholas da...@debsinc.com mailto:da...@debsinc.com
Date: Wed, January 09, 2013 10:07 am
/*
646-982-3572
Original Message
Subject: Re: [asterisk-users] IVR platform for a mobile operator
From: Danny Nicholas da...@debsinc.com mailto:da...@debsinc.com
Date: Wed, January 09, 2013 10:07 am
To: 'luke devon' luke_de...@yahoo.com
mailto:luke_de
6-982-3572
Original Message
Subject: Re: [asterisk-users] IVR platform for a mobile operator
From: adriano adriano.ghe...@gmail.com
Date: Wed, January 09, 2013 3:52 pm
To: Asterisk Users Mailing List - Non-Commercial Discussion
asterisk-users@lists.digium.com
I think that
Hi All;
I need to use IVR functionalities in Asterisk, I am asking if there is a ready
made thing for some IVR functionalities (like saying the numbers, the date the
currency ... etc)?
Regards
Bilal
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To: asterisk-users@lists.digium.com
Subject: [asterisk-users] IVR functionalities: saying the numbers, saying the
date, ... etc
Hi All;
I need to use IVR functionalities in Asterisk, I am asking if there is a ready
made thing for some IVR functionalities (like saying the numbers, the date
-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of bilal ghayyad
Sent: Thursday, March 29, 2012 8:45 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] IVR functionalities: saying the numbers
Hi Bilal
in my case i use an IVR menu using asterisk 1.4 an i can store the number
of the customer in my database and after i can select
the phone number and the date_time of calling i use mysql
you must change database login password with yours and also the name of
table
regards
exten =
On Wed, 7 Mar 2012, bilal ghayyad wrote:
If I need to build IVR using Asterisk (so I will read and write to
database), until now from my reading, I can understand that the best way
is to use AGI to call external script like php which will manipulate
every thing, correct?
I have a strong
http://adhearsion.com/ is cool if you are familiar with ruby programming
language.
On Thu, Mar 8, 2012 at 9:55 PM, Steve Edwards asterisk@sedwards.comwrote:
On Wed, 7 Mar 2012, bilal ghayyad wrote:
If I need to build IVR using Asterisk (so I will read and write to
database), until now
Hi All;
If I need to build IVR using Asterisk (so I will read and write to database),
until now from my reading, I can understand that the best way is to use AGI to
call external script like php which will manipulate every thing, correct?
Well, the returned values from this script that I can
hi you can look following for better implementation
http://phpagi.sourceforge.net/
in this you will find all your answer for get and set variable.
cheers
Dhaval
On Thu, Mar 8, 2012 at 3:11 AM, bilal ghayyad bilmar...@yahoo.com wrote:
Hi All;
If I need to build IVR using Asterisk (so I will
Hi, I have a ivr, and I need to make a beep sound playback after
phone when to dial sip DIALSTATUS} = $ {ANSWER
example
1234,1,Answer()
1234,n,Dial(SIP/1234)
;When 1234 sip phone answer te
call, playback beep on this sip phone.
how could I do this?
thanks
for any help
--
2011/6/28 Ezequiel Lovelle elove...@dialdata.com.ar
**
I need to make an IVR as follows:
1 an incoming call and run an AGI script to alert the database, everything
perfect here.
2 Play a music on hold and executes a loop while searching the database for
a change in a field when the field
I need to make an IVR as follows:
1 an incoming call and run an
AGI script to alert the database, everything perfect here.
2 Play a
music on hold and executes a loop while searching the database for a
change in a field when the field change, cut the music on hold and keep
doing things. I
: Tuesday, June 28, 2011 2:35 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] IVR
I need to make an IVR as follows:
1 an incoming call and run an AGI script to alert the database, everything
perfect here.
2 Play a music on hold and executes a loop while searching the database
How can I match any_num_of_digits#any_num_of_digits in an IVR?
I want users to be able to type, eg., 123#4567
I tried the following but it hangs up immediately. If I uncomment WaitExten
then it hangs up right when the user dials #.
As a side question, can I play a background message while using
-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Vieri
Sent: Tuesday, July 06, 2010 8:11 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] IVR
How can I match any_num_of_digits#any_num_of_digits
Cabrera Obed
Sent: Friday, June 18, 2010 7:57 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] IVR extension dialing error
Hi, I tell you I've made some calls from a land-phone to my IVR in
order to avoid the possible poor quality of cell phone's DTMF
Cabrera Obed
Sent: Thursday, June 17, 2010 12:08 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] IVR extension dialing error
OK, now I understand..but just one more question...In the DTMF
settings tab from the GSM gateway manager I have this line
...@lists.digium.com] On Behalf Of Alejandro
Cabrera Obed
Sent: Thursday, June 17, 2010 12:08 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] IVR extension dialing error
OK, now I understand..but just one more question...In the DTMF
settings tab from the GSM gateway
Dear all, I have a GSM Gateway that let me connect from cell phones to
the Asterisk's IVR I've created. The IVR let dial any extension you
know, so you can dial to the range 1000-1050.
When the cell phones are in the metropolitan area evertythin is
correct, you dial 1000 and you call to 1000
Of Alejandro
Cabrera Obed
Sent: Thursday, June 17, 2010 9:54 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] IVR extension dialing error
Dear all, I have a GSM Gateway that let me connect from cell phones to
the Asterisk's IVR I've created. The IVR let dial any
...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Alejandro
Cabrera Obed
Sent: Thursday, June 17, 2010 9:54 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] IVR extension dialing error
Dear all, I have a GSM Gateway that let me
:19 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] IVR extension dialing error
Danny, so you say it's a problem of the cell phone and not the
Astreisk or GSM Gateway ???
OK, in this case if I call from a fixed phone (not a cell phone) to
the IVR
I once setup a callback system for someone and we had these DTMF issues on
constant basis, and all the complains were from cell phone users. At that
time I found out that even my own cellphone would not DTMF correctly from
certain locations, including my home, but would work perfectly fine from my
OK, now I understand..but just one more question...In the DTMF
settings tab from the GSM gateway manager I have this line:
Mobile DTMF debounce: 80 (range: 40 ~ 500, default: 80 ) step: 10ms
What does this setting really mean and do I have to modify the current value ???
Final thanks :)
...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Alejandro
Cabrera Obed
Sent: Thursday, June 17, 2010 12:08 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] IVR extension dialing error
OK, now I understand..but just one more
On 04/09/10 05:08, Steve Edwards wrote:
On Fri, 9 Apr 2010, Arkadi Shishlov wrote:
It would be essential to get your comments (in email or by leaving a
voice message) about sound quality if you could call the menu at
sip:1...@riga.beta.lv (actually, any number at riga.beta.lv)
I get:
Hi!
We are in process of setting up an audio guide that will cover notable places of
our capital Riga, Latvia.
The target audience are tourists that dials a free phone number from a mobile
handset to listen to a 3 minute introduction to historic place.
All audio, 10+ languages are recorder in
On Fri, 9 Apr 2010, Arkadi Shishlov wrote:
It would be essential to get your comments (in email or by leaving a
voice message) about sound quality if you could call the menu at
sip:1...@riga.beta.lv (actually, any number at riga.beta.lv)
I get:
-- Executing Dial(SIP/501-0961b3a8,
Do you see any syntax errors?
Positive comments welcomed.
The short version of the logic is as follows:
create a file based on the NUMBER
create a an audio file
move to a new extension (label) and play the results
exten = 621,1,Answer()
exten =
On Mon, 8 Feb 2010, Thomas Perron wrote:
Do you see any syntax errors?
Yes. Lots. Can I please have the last 5 minutes of my life back?
Positive comments welcomed.
Please don't bother the list to syntax check your code if you are too
lazy to type it into your dialplan and see if Asterisk
Edwards
Sent: Monday, February 08, 2010 11:20 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] IVR Demo / Create file / Move file / Demo all
On Mon, 8 Feb 2010, Thomas Perron wrote:
Do you see any syntax errors?
Yes. Lots. Can I please have the last 5
correct.
-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steve Edwards
Sent: Monday, February 08, 2010 11:20 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] IVR
: [asterisk-users] IVR Demo / Create file / Move file / Demo all
Do you see any syntax errors?
Positive comments welcomed.
The short version of the logic is as follows:
create a file based on the NUMBER
create a an audio file
move to a new extension (label) and play the results
exten = 621,1,Answer
Un-top-posting...
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Thomas Perron
Do you see any syntax errors?
[snip]
On Mon, 8 Feb 2010, Danny Nicholas wrote:
exten = 621,n,Read(NUMBER,enteryournumberstartingwithaone,12,,5)
; create a variable from a DTMF entry / 12
On Mon, Feb 08, 2010 at 12:36:18PM -0500, Thomas Perron wrote:
what is OP please?
can you just simply comment on the technical work please?
Original Poster. The one who started the thread. In this case it's you.
--
Tzafrir Cohen
icq#16849755
this solution works. thanks for the helpful comments.
exten = 621,n,Read(NUMBER,snowday,12,,10)
; create a variable from a DTMF entry / 12 characters long
;exten = 621,n,System{(/tmp touch($NUMBER)}
; create the file based on the variable entered
exten = 621,n,Set(audioscript=$[${NUMBER} +
This may belong on -biz, but does anyone have experience with a decent and
cheap IVR/prompt recording house?
Are decent and cheap mutually exclusive?
A nice *sounding* lady would be nice... you can keep any burly voice studios to
yourself :)
Thanks
Dave
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
David Gibbons wrote:
This may belong on -biz, but does anyone have experience with a decent and
cheap IVR/prompt recording house?
Are decent and cheap mutually exclusive?
A nice *sounding* lady would be nice... you can keep any burly voice
Pat Fleet, the original voice of ATT recorded a free set of the
prompts included in Asterisk and also does custom IVR prompts through
her website at http://patfleet.com/ I'm not sure what the going rates
for IVR prompts is, but she charges $15/phrase.
On 12/14/09, Barry L. Kline
Anyone can recommend a commercial large scale IVR with easy + pro management
for asterisk?
Thanks.
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On Tue, Nov 24, 2009 at 7:12 AM, B.Masoud @ SH i...@saudihome.com wrote:
Anyone can recommend a commercial large scale IVR with easy + pro management
for asterisk?
Those words don't mean anything to anybody except you. For instance,
large scale is meaningless. You need to say out loud how large
On Wed, Nov 25, 2009 at 1:12 AM, B.Masoud @ SH i...@saudihome.com wrote:
Anyone can recommend a commercial large scale IVR with easy + pro management
for asterisk?
I don't know what you mean by pro management but you can write IVR
applications in any language you want. Personally I like ruby
Discussion
Subject: Re: [asterisk-users] IVR
Try running your asterisk service with the -vvvc option or connect to it
via the -r option, and then try making a call that would cause it to
land in the default context, you will see the way asterisk traverses the
dial plan, this will give you good debug
Is this going to work:
[default]
include = stdexten
include = big10-IVR
include = cleveland-IVR
exten = _17035745353,1,Goto(big10-IVR,s,1)
exten = _15672528431,1,Goto(cleveland-IVR,s,1)
[big10-IVR]
exten = s,1,Answer()
exten = s,n,Background(dir-welcome)
;exten = s,n,WaitExten(1)
;exten =
As I see here, you do not have to include the big10 context inside the
default context, as you have an extension defined to reach that context
and its extention is start extension.
If the cleveland-IVR is based on the start extension too, the same
applies.
Besides that, it would
Hi Juan,
I have this:
[default]
;include = stdexten
include = big10-IVR
include = cleveland-IVR
exten = _1703XXX,1,Goto(big10-IVR,s,1)
exten = _1567XXX,1,Goto(cleveland-IVR,s,1)
You recommend I have this:
[default]
exten = _1703XXX,1,Goto(big10-IVR,s,1)
exten =
Try running your asterisk service with the -vvvc option or connect to it
via the -r option, and then try making a call that would cause it to
land in the default context, you will see the way asterisk traverses the
dial plan, this will give you good debug info.
sam!!
Thomas Perron wrote:
Hi
Hi all,
I'm struggling with figuring out how to get management information with
regard to where users are within a IVR system. Does anyone have any tips
on reporting process available on where users are if call to IVR is
disconnected or abandoned?
Thanks
Magnus
On Fri, 2009-10-23 at 22:24 +0100, Magnus Kelly wrote:
Hi all,
I'm struggling with figuring out how to get management information with
regard to where users are within a IVR system. Does anyone have any tips
on reporting process available on where users are if call to IVR is
disconnected or
-Original Message-
From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-
boun...@lists.digium.com] On Behalf Of Carlos Chavez
Sent: 23 October 2009 22:33
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] IVR reports?
On Fri
exted != exten
Ok. That was the actual error, I guess I needed some sleep.
Thanks.
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I am testing an ivr but I'm having problems. The call keeps looping and it
doesn't hangup the call after passing three times through the menu. Here's my
conf:
exten = s,n,NoOp(Here's Count)
exten = s,n,NoOp(${COUNT})
;123,n,Set(COUNT=$[${COUNT} - 1])
exten = s,n,GotoIf($[${COUNT} =
On Wed, 21 Oct 2009, Landy Landy wrote:
I am testing an ivr but I'm having problems. The call keeps looping and
it doesn't hangup the call after passing three times through the menu.
When it enters extension 33 it should hangup the call but, if the caller
stays on the line the exten =
You may want to start from the basics:
http://www.voip-info.org/wiki/view/Asterisk+tips+ivr+menu
I hope this helps
l.
2009/10/17 Nazir Ahmed Vaid nazir.v...@gmail.com
Ladies and Gentlemen,
We already have an Asterisk Call center suite installed at our contact
center. Now we wish to commence
Have you given some consideration to learning just a little bit - not
much, just a little introductory basics - about the product before
asking a question?
The answer to your question can be found in basic dial plan
functionality, unless you need a very complex IVR engine driven by
something
Ladies and Gentlemen,
We already have an Asterisk Call center suite installed at our contact
center. Now we wish to commence IVR services. We are offering Health
Information Services. Can someone help us to develop this Addon / Solution?
Best regards.
--
السلام عليكم ورحمة الله وبركاته
Nazir
It's a bit off topic here (I would ask this on a QM or TB forum), but
basically you redirect each IVR selection to a context where logging happens
and then redirect to the queue.
Just my two eurocents,
l.
2009/9/16 Maria Cristina Bayno falls_m...@yahoo.com
Hello Team,
IVR selection of
lenz.lo...@gmail.com
Subject: Re: [asterisk-users] IVR seleCtion
To: Asterisk Users Mailing List - Non-Commercial Discussion
asterisk-users@lists.digium.com
Date: Thursday, September 17, 2009, 7:07 AM
It's a bit off topic here (I would ask this on a QM or TB forum), but basically
you redirect each
Hello Team,
IVR selection of QUEUEMETRICS
As we know queuemetrics had an IVR selection functionality where it can get the
IVR keypress of a caller.
We saw this link
http://forum.queuemetrics.com/index.php?action=printpage;topic=503.0
and upon checking, its only determined the Queue, I want
Hello,
ViciDial has IVR logging(pre-Queue) of IVRs set up through our web
interface(we call them Call Menus), but ViciDial does not use Asterisk
queues at all and it's logging is done entirely in a MySQL database. As a
side note, the logging done by ViciDial (non-IVR of course) is also fully
Alright I know how to do basic IVR in *. But what I'm working on trying
to do now is a survey. I've found very little things out there on google
or the archives for how to do surveys with the * ivr.
Here is more or less what I'm trying to accomplish
1. Call comes in Plays Greeting
On Fri, 2009-04-10 at 11:04 -0500, James A. Shigley wrote:
But I’m clueless as to how to combined the recordings into one file. I
don’t want the questions in the recordings, Only the caller’s side of
the conversation without the dead space while they listen to the
Qs/Think on their response.
, 2009 12:02 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] IVR Survey
On Fri, 2009-04-10 at 11:04 -0500, James A. Shigley wrote:
But I’m clueless as to how to combined the recordings into one file. I
don’t want the questions in the recordings, Only
On Fri, Apr 10, 2009 at 01:02:10PM -0400, Jared Smith wrote:
On Fri, 2009-04-10 at 11:04 -0500, James A. Shigley wrote:
But I’m clueless as to how to combined the recordings into one file. I
don’t want the questions in the recordings, Only the caller’s side of
the conversation without the
of nothing
-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jared Smith
Sent: Friday, April 10, 2009 12:02 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] IVR Survey
, 2009 12:02 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] IVR Survey
On Fri, 2009-04-10 at 11:04 -0500, James A. Shigley wrote:
But I’m clueless as to how to combined the recordings into one file. I
don’t want the questions in the recordings
On Fri, 10 Apr 2009, James A. Shigley wrote:
Here is more or less what I'm trying to accomplish
1. Call comes in Plays Greeting
2. Starts Survey
3. Ask Q1, Record the answer (voice responses) repeat this step for
each Question
4. Combined the recorded responses into one file.
5.
See comments inline:
Steve Edwards wrote:
On Fri, 10 Apr 2009, James A. Shigley wrote:
Here is more or less what I'm trying to accomplish
1. Call comes in Plays Greeting
2. Starts Survey
3. Ask Q1, Record the answer (voice responses) repeat this step for
each Question
4.
On Fri, 10 Apr 2009, Julian Lyndon-Smith wrote:
See comments inline:
Steve Edwards wrote:
On Fri, 10 Apr 2009, James A. Shigley wrote:
But I'm clueless as to how to combined the recordings into one file. I
don't want the questions in the recordings, Only the caller's side of
the
REPOSTED with MORE Info and Modified Subject Line:
I am using one of the Minute Provider to dial out USA numbers.
Now in one of my process, we need to Dial IVR and the enter DTMF digit and
then it connects to the automated IVR.
When I
But each time the pound key is pressed, file dir-intro.gsm
will always be played. Can any one tell me the reason?
Because you have enabled the directory in your IVR. Uncheck the Enable
Directory box on the IVR screen and you can then use the octothorpe.
By the way,if I want to modify the
Dear all,
I've used trixbox to compose a custom IVR, and I've defined the input
of pound key(#) leading to the repetition of the parent announcement.
But each time the pound key is pressed, file dir-intro.gsm will
always be played. Can any one tell me the reason?
By the way,if I want to modify
Hi!
I'm setting up my IVR system, how can I register in a mysql database the
IVR menus accessed by the clients ?
Thanks a lot,
Szasz Szabolcs
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AstriCon 2008 - September 22 -
You could use func_odbc in your dialplan, check here :
http://www.voip-info.org/wiki/index.php?page=Asterisk+func+func_odbc
Yves.
On Thu, 2008-08-21 at 14:57 +0300, Szasz Szabolcs wrote:
Hi!
I'm setting up my IVR system, how can I register in a mysql database the
IVR menus accessed by
I'm setting up my IVR system, how can I register in a mysql database the
IVR menus accessed by the clients ?
Just use the MYSQL-Functions in the dialplan to write the menues name
(and datetime maybe) in a table.
To access MYSQL from the dialplan you need to have the asterisk-addons.
Sorry, maybe I misunderstood your question.
If you want the dialplan to be in a MySQL dabtase, check here :
http://www.voip-info.org/wiki/view/Asterisk+configuration+from+database
Works great, but the documentation is sometimes a bit outdated.
Good luck.
Yves.
On Thu, 2008-08-21 at 14:57
Hi,
How can i enable the if you know your parties extensions please dial it
now function? what do i need to add below?
[ivr-1]
exten = s,1,Answer
exten = s,n,Wait(1)
exten = s,n(begin),Set(TIMEOUT(digit)=3)
exten = s,n,Set(TIMEOUT(response)=10)
exten = s,n,Background(custom/myivr)
exten =
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