[asterisk-users] IVR problem (Trixbox)
I have installed the Trixbox with asterisk 1.2.24 connected to the conventional PBX through a FXO. I created a IVR where the option of number 2 allows that extension 4002(sip) either called, however this not happening when the call is originated by an analogical telephone. The call falls direct in the voicemail. I am inexperienced in asterisk and I have nor idea where is the problem. ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] IVR problem
Can anyone tell me why the following code snipet does not behave the way I would expect? The background audio files are gsm and play fine. Here is what happens. When the set-day-night context is called it plays the menu asking to select 0,1, or 2. It then immediately falls through and terminates never waiting for the selection. Doesn't the timeout function determine the length of time it waits regardless of the actual sound file length? I have tried lengthening the time to no avail. The line marked below waitexten was added to make it work. It does not have the same functionality though with this added. The code minus this line is textbook basic IVR as far as I can tell. Comments??? Doug [set-day-night] exten = s,1,Answer exten = s,2,SetMusicOnHold(default) exten = s,3,Set(TIMEOUT(digit)=5) exten = s,4,Set(TIMEOUT(response)=10) exten = s,5,Background(doug/select-day-night) exten = s,6,waitexten added line exten = s,7,hangup() exten = 0,1,SetGlobalVar(day-night=0) exten = 0,2,Playback(doug/day-night-mode-reset) exten = 0,3,Hangup() exten = 1,1,SetGlobalVar(day-night=1) exten = 1,2,Playback(doug/day-mode) exten = 1,3,Hangup() exten = 2,1,SetGlobalVar(day-night=2) exten = 2,2,Playback(doug/night-mode) exten = 2,3,Hangup() exten = t,1,Goto(#,1) ; If they take too long, give up exten = i,1,Playback(invalid) ; That's not valid, try again exten = i,2,Hangup() ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] IVR problem
I have a similar IVR and use WaitExten(5) to give 5 seconds for the extension to be entered. I have not tried using the Timeout options so I am not sure how they should affect your dialplan. On 11/3/06, Doug Crompton [EMAIL PROTECTED] wrote: Can anyone tell me why the following code snipet does not behave the way Iwould expect?The background audio files are gsm and play fine. Here is what happens.When the set-day-night context is called it plays the menu asking to select 0,1, or 2. It then immediately falls through and terminates neverwaiting for the selection. Doesn't the timeout function determine thelength of time it waits regardless of the actual sound file length? I have tried lengthening the time to no avail. The line marked below waitextenwas added to make it work. It does not have the same functionality thoughwith this added. The code minus this line is textbook basic IVR as far as I can tell. Comments???Doug[set-day-night]exten = s,1,Answerexten = s,2,SetMusicOnHold(default)exten = s,3,Set(TIMEOUT(digit)=5)exten = s,4,Set(TIMEOUT(response)=10) exten = s,5,Background(doug/select-day-night)exten = s,6,waitexten added lineexten = s,7,hangup()exten = 0,1,SetGlobalVar(day-night=0)exten = 0,2,Playback(doug/day-night-mode-reset) exten = 0,3,Hangup()exten = 1,1,SetGlobalVar(day-night=1)exten = 1,2,Playback(doug/day-mode)exten = 1,3,Hangup()exten = 2,1,SetGlobalVar(day-night=2)exten = 2,2,Playback(doug/night-mode) exten = 2,3,Hangup()exten = t,1,Goto(#,1) ; If they take too long, give upexten = i,1,Playback(invalid) ; That's not valid, try againexten = i,2,Hangup() ___--Bandwidth and Colocation provided by Easynews.com --asterisk-users mailing listTo UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users-- BruceNortex Networks ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] IVR problem
Ok thanks... well my point was that numerous examples show NOT using waitexten but rather just background with the appropriate timers set. So in my example below s,6 and s,7 would be eliminated. This seems to not work though. As soon as the backgrouond message is complete the plan exits to nowhere rather than obey the timeout (t) plan. At least this is the way the book says it should be. Doug On Fri, 3 Nov 2006, Bruce Reeves wrote: I have a similar IVR and use WaitExten(5) to give 5 seconds for the extension to be entered. I have not tried using the Timeout options so I am not sure how they should affect your dialplan. On 11/3/06, Doug Crompton [EMAIL PROTECTED] wrote: Can anyone tell me why the following code snipet does not behave the way I would expect? The background audio files are gsm and play fine. Here is what happens. When the set-day-night context is called it plays the menu asking to select 0,1, or 2. It then immediately falls through and terminates never waiting for the selection. Doesn't the timeout function determine the length of time it waits regardless of the actual sound file length? I have tried lengthening the time to no avail. The line marked below waitexten was added to make it work. It does not have the same functionality though with this added. The code minus this line is textbook basic IVR as far as I can tell. Comments??? Doug [set-day-night] exten = s,1,Answer exten = s,2,SetMusicOnHold(default) exten = s,3,Set(TIMEOUT(digit)=5) exten = s,4,Set(TIMEOUT(response)=10) exten = s,5,Background(doug/select-day-night) exten = s,6,waitexten added line exten = s,7,hangup() exten = 0,1,SetGlobalVar(day-night=0) exten = 0,2,Playback(doug/day-night-mode-reset) exten = 0,3,Hangup() exten = 1,1,SetGlobalVar(day-night=1) exten = 1,2,Playback(doug/day-mode) exten = 1,3,Hangup() exten = 2,1,SetGlobalVar(day-night=2) exten = 2,2,Playback(doug/night-mode) exten = 2,3,Hangup() exten = t,1,Goto(#,1) ; If they take too long, give up exten = i,1,Playback(invalid) ; That's not valid, try again exten = i,2,Hangup() ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Bruce Nortex Networks Those that sacrifice essential liberty to obtain a little temporary safety deserve neither liberty nor safety. -- Ben Franklin (1759) * Doug Crompton * * Richboro, PA 18954 * * 215-431-6307* * * * [EMAIL PROTECTED]* * http://www.crompton.com * ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] IVR problem
All, I'm not able to play background files since this morning. I'm seeing this error message in the logs: [Oct 17 10:23:56] WARNING[4572] file.c: File custom/asterisk-prospectus_IVR-main-day does not exist in any format [Oct 17 10:23:56] WARNING[4572] file.c: Unable to open custom/asterisk-prospectus_IVR-main-day (format 0x4 (ulaw)): Permission denied [Oct 17 10:23:56] WARNING[4572] pbx.c: ast_streamfile failed on IAX2/teliax-2 for custom/asterisk-prospectus_IVR-main-day I know the file is there was working last week. I did update some files on the server over the weekend. I built Asterisk from SVN-trunk-r44731. Any help? Thanks, Jack Morgan ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] IVR problem
On Tuesday 17 October 2006 11:12, Jack Morgan wrote: All, I'm not able to play background files since this morning. I'm seeing this error message in the logs: [Oct 17 10:23:56] WARNING[4572] file.c: File custom/asterisk-prospectus_IVR-main-day does not exist in any format [Oct 17 10:23:56] WARNING[4572] file.c: Unable to open custom/asterisk-prospectus_IVR-main-day (format 0x4 (ulaw)): Permission denied [Oct 17 10:23:56] WARNING[4572] pbx.c: ast_streamfile failed on IAX2/teliax-2 for custom/asterisk-prospectus_IVR-main-day I know the file is there was working last week. I did update some files on the server over the weekend. I built Asterisk from SVN-trunk-r44731. Any help? Nevermind. Looks like it was a local user permission problem just like the error message indicated. Thanks, Jack Morgan ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] IVR problem
On Tue, 2006-10-17 at 11:12 -0700, Jack Morgan wrote: All, I'm not able to play background files since this morning. I'm seeing this error message in the logs: [Oct 17 10:23:56] WARNING[4572] file.c: File custom/asterisk-prospectus_IVR-main-day does not exist in any format [Oct 17 10:23:56] WARNING[4572] file.c: Unable to open custom/asterisk-prospectus_IVR-main-day (format 0x4 (ulaw)): Permission denied [Oct 17 10:23:56] WARNING[4572] pbx.c: ast_streamfile failed on IAX2/teliax-2 for custom/asterisk-prospectus_IVR-main-day I know the file is there was working last week. I did update some files on the server over the weekend. I built Asterisk from SVN-trunk-r44731. Any help? Well, Permission denied does make it quite obvious ;-) Assuming it runs on linux try 'ps axu|grep asterisk', That will list the user id of the asterisk process, then run chown userid ..custom/asterisk-prospectus_IVR-main-day.* a google for unix file permissions might help too. Conrad ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] IVR problem from PSTN phone
Hello all ! I have a problem with my IVR with terminate connection from PSTN phone Here is my configuration extension.conf [ivri] ;exten = s,1,Wait(1) exten = s,1,Answer ;exten = s,2,DigitTimeout(5) ;exten = s,3,ResponseTimeout(10) exten = ivr,1,Background(demo-congrats) exten = 1,1,MP3player,/mnt/linux/mp3/song/04.mp3 exten = 2,1,MP3player,/mnt/linux/mp3/song/02.mp3 exten = 3,1,MP3player,/mnt/linux/mp3/song/01.mp3 exten = h,1,Hangup When I call from Internet using SIP i can chose everything what I want but I have to press keys 1 or 2 or 3 twice for change my song Why ? The termination this connection is good When I call from PSTN I can chose everything what want but I have this same problem with amount pressed butons (also twice) Addictionaly I have a problem with terminate this connection When I hang up the port on my VoIP/Gateway (C2600 + FXO ) is still busy. NOTICE[16398]: File rtp.c, Line 221 (process_rfc3389): RFC3389 support incomplete. Turn off on client if possible NOTICE[16398]: File rtp.c, Line 221 (process_rfc3389): RFC3389 support incomplete. Turn off on client if possible NOTICE[16398]: File rtp.c, Line 221 (process_rfc3389): RFC3389 support incomplete. Turn off on client if possible NOTICE[16398]: File rtp.c, Line 221 (process_rfc3389): RFC3389 support incomplete. Turn off on client if possible NOTICE[16398]: File rtp.c, Line 221 (process_rfc3389): RFC3389 support incomplete. Turn off on client if possible -- Timeout on SIP/sips-f970 -- Executing Hangup(SIP/sips-f970, ) in new stack == Spawn extension (ivri, h, 1) exited non-zero on 'SIP/sips-f970' After ca. 8 minutes his state is correct - IDLE What can I do for terminate my connection when it is really ended ? Greetings Andrzej ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
