Re: [asterisk-users] Mailing List Future

2024-01-02 Thread Joshua C. Colp
On Wed, Dec 13, 2023 at 8:40 AM Joshua C. Colp  wrote:

> On Mon, Dec 4, 2023 at 8:54 AM Joshua C. Colp  wrote:
>
>> On Mon, Dec 4, 2023 at 8:52 AM Antony Stone <
>> antony.st...@asterisk.open.source.it> wrote:
>>
>>> On Monday 04 December 2023 at 13:39:51, Joshua C. Colp wrote:
>>>
>>> > The mailing list will not receive emails from the forums. What I was
>>> > referring to is that Discourse does provide the ability to receive
>>> emails
>>> > for posts or threads you're interested in, and you are able to respond
>>> over
>>> > email to them as well.
>>>
>>> I use this forum via its email interface, and I agree that it works.
>>> The
>>> biggest disadvantage I experience is that although you can _reply_ to a
>>> thread
>>> via email, you cannot create a new one; you have to use the web forum
>>> interface for that.
>>>
>>> I don't know whether the forum software used here could be modified to
>>> allow
>>> that - I raised the same point on the FreeSwitch forum and an admin
>>> quite
>>> happily turned it on.  Maybe that could be investigated here?
>>>
>>
>> It actually is turned on for some of the categories, but as it's a hosted
>> instance I am limited in the available plugins and modification that can be
>> done to make this more clear. We can add documentation on the docs site for
>> it, and see if we can do something else.
>>
>
> To follow-up on this, I reached out to Discourse and they gave a
> suggestion on how to make it more evident (though not as nice as I would
> hope). I'll be experimenting with it in January, that is: making it more
> clearer/evident that email exists.
>

Just a reminder all regarding the time frame on the asterisk-users list,
and the move to Discourse[1]. In regards to starting threads using email I
have gone through and set up email addresses for the various categories.
The hard part is communicating this, and the options Discourse gave weren't
exactly the best. For the first attempt I have done the following:

1. Added a menu item at the top for "Starting Threads Over Email"
2. Created a forum post[2] which documents the categories and their email
address

If there's any other suggestions on it feel free to raise it.

Cheers,

[1] https://community.asterisk.org/
[2] https://community.asterisk.org/t/starting-threads-over-email/100275

-- 
Joshua C. Colp
Director of Engineering | Asterisk Project Lead
Sangoma Technologies
Check us out at www.sangoma.com and www.asterisk.org
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Re: [asterisk-users] Mailing List Future

2023-12-13 Thread Joshua C. Colp
On Mon, Dec 4, 2023 at 8:54 AM Joshua C. Colp  wrote:

> On Mon, Dec 4, 2023 at 8:52 AM Antony Stone <
> antony.st...@asterisk.open.source.it> wrote:
>
>> On Monday 04 December 2023 at 13:39:51, Joshua C. Colp wrote:
>>
>> > The mailing list will not receive emails from the forums. What I was
>> > referring to is that Discourse does provide the ability to receive
>> emails
>> > for posts or threads you're interested in, and you are able to respond
>> over
>> > email to them as well.
>>
>> I use this forum via its email interface, and I agree that it works.  The
>> biggest disadvantage I experience is that although you can _reply_ to a
>> thread
>> via email, you cannot create a new one; you have to use the web forum
>> interface for that.
>>
>> I don't know whether the forum software used here could be modified to
>> allow
>> that - I raised the same point on the FreeSwitch forum and an admin quite
>> happily turned it on.  Maybe that could be investigated here?
>>
>
> It actually is turned on for some of the categories, but as it's a hosted
> instance I am limited in the available plugins and modification that can be
> done to make this more clear. We can add documentation on the docs site for
> it, and see if we can do something else.
>

To follow-up on this, I reached out to Discourse and they gave a suggestion
on how to make it more evident (though not as nice as I would hope). I'll
be experimenting with it in January, that is: making it more
clearer/evident that email exists.

-- 
Joshua C. Colp
Asterisk Project Lead
Sangoma Technologies
Check us out at www.sangoma.com and www.asterisk.org
-- 
_
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Check out the new Asterisk community forum at: https://community.asterisk.org/

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  https://wiki.asterisk.org/wiki/display/AST/Getting+Started

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Re: [asterisk-users] Mailing List Future

2023-12-04 Thread Joshua C. Colp
On Mon, Dec 4, 2023 at 8:52 AM Antony Stone <
antony.st...@asterisk.open.source.it> wrote:

> On Monday 04 December 2023 at 13:39:51, Joshua C. Colp wrote:
>
> > The mailing list will not receive emails from the forums. What I was
> > referring to is that Discourse does provide the ability to receive emails
> > for posts or threads you're interested in, and you are able to respond
> over
> > email to them as well.
>
> I use this forum via its email interface, and I agree that it works.  The
> biggest disadvantage I experience is that although you can _reply_ to a
> thread
> via email, you cannot create a new one; you have to use the web forum
> interface for that.
>
> I don't know whether the forum software used here could be modified to
> allow
> that - I raised the same point on the FreeSwitch forum and an admin quite
> happily turned it on.  Maybe that could be investigated here?
>

It actually is turned on for some of the categories, but as it's a hosted
instance I am limited in the available plugins and modification that can be
done to make this more clear. We can add documentation on the docs site for
it, and see if we can do something else.

-- 
Joshua C. Colp
Asterisk Project Lead
Sangoma Technologies
Check us out at www.sangoma.com and www.asterisk.org
-- 
_
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Check out the new Asterisk community forum at: https://community.asterisk.org/

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  https://wiki.asterisk.org/wiki/display/AST/Getting+Started

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Re: [asterisk-users] Mailing List Future

2023-12-04 Thread Antony Stone
On Monday 04 December 2023 at 13:39:51, Joshua C. Colp wrote:

> The mailing list will not receive emails from the forums. What I was
> referring to is that Discourse does provide the ability to receive emails
> for posts or threads you're interested in, and you are able to respond over
> email to them as well.

I use this forum via its email interface, and I agree that it works.  The 
biggest disadvantage I experience is that although you can _reply_ to a thread 
via email, you cannot create a new one; you have to use the web forum 
interface for that.

I don't know whether the forum software used here could be modified to allow 
that - I raised the same point on the FreeSwitch forum and an admin quite 
happily turned it on.  Maybe that could be investigated here?


Antony.

-- 
René Descartes walks in to a bar.
The barman asks him "Do you want a drink?"
Descartes says "I think not," and disappears.

   Please reply to the list;
 please *don't* CC me.

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Re: [asterisk-users] Mailing List Future

2023-12-04 Thread Joshua C. Colp
The mailing list will not receive emails from the forums. What I was
referring to is that Discourse does provide the ability to receive emails
for posts or threads you're interested in, and you are able to respond over
email to them as well.

On Mon, Dec 4, 2023 at 8:38 AM John Novack 
wrote:

>
>
> Frank Vanoni wrote:
> > On Mon, 2023-12-04 at 08:00 -0400, Joshua C. Colp wrote:
> >
> >> To that end, we’ve decided to discontinue the mailing lists effective
> >> February 1st, 2024.
> > That's a very sad news! :-(
> >
> Agree. Yet another giant step backward.
> Interesting that they will continue to send e-mails when postings to the
> (UGH) forum happen though.
>
> John Novack
>
>
>
> --
> Dog is my Co-Pilot
>
>
> --
> _
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> Check out the new Asterisk community forum at:
> https://community.asterisk.org/
>
> New to Asterisk? Start here:
>   https://wiki.asterisk.org/wiki/display/AST/Getting+Started
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>http://lists.digium.com/mailman/listinfo/asterisk-users



-- 
Joshua C. Colp
Asterisk Project Lead
Sangoma Technologies
Check us out at www.sangoma.com and www.asterisk.org
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Re: [asterisk-users] Mailing List Future

2023-12-04 Thread John Novack



Frank Vanoni wrote:

On Mon, 2023-12-04 at 08:00 -0400, Joshua C. Colp wrote:


To that end, we’ve decided to discontinue the mailing lists effective
February 1st, 2024.

That's a very sad news! :-(


Agree. Yet another giant step backward.
Interesting that they will continue to send e-mails when postings to the (UGH) 
forum happen though.

John Novack



--
Dog is my Co-Pilot


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Re: [asterisk-users] Mailing List Future

2023-12-04 Thread Frank Vanoni
On Mon, 2023-12-04 at 08:00 -0400, Joshua C. Colp wrote:

> To that end, we’ve decided to discontinue the mailing lists effective
> February 1st, 2024.

That's a very sad news! :-(


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[asterisk-users] Mailing List Future

2023-12-04 Thread Joshua C. Colp
Greetings all,

Over the past few years, the use of the Asterisk mailing lists has
diminished, with far more conversation happening on the Asterisk community
forums[1]. The state of email, to ensure reliable delivery, has also gotten
more complicated - emails get caught by spam filters, etc.. To continue the
mailing lists would require a huge time and resource investment, for
minimal use.

To that end, we’ve decided to discontinue the mailing lists effective
February 1st, 2024.

This means the following:

1. Sending and receiving mailing list emails will no longer be possible.
2. The list archives, however, will remain available.

We recommend those who have not already done so migrate to the Asterisk
Community forums[1]. You can choose to receive emails for posts if you
wish, or purely use the web interface. You’re also able to privately
message other individuals if you wish. Scoped categories also exist for
more specific help.

Cheers,

[1] https://community.asterisk.org/

-- 
Joshua C. Colp
Asterisk Project Lead
Sangoma Technologies
Check us out at www.sangoma.com and www.asterisk.org
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