Re: [asterisk-users] No Reply to Our Critical Packet SIP Calls Dropped in Voicemail

2009-02-04 Thread Lincoln King-Cliby
Hi Steve, Thanks again for the response-- the answer you gave was more or less the answer that I was expecting. I was logging all packets to and from the phone, and I never saw an ACK from the phone for the OK to Asterisk on the VM calls -- not an ACK directed to a different location, just

Re: [asterisk-users] No Reply to Our Critical Packet SIP Calls Dropped in Voicemail

2009-02-03 Thread Steve J. Douglas
Hi Lincoln, Asterisk was expecting ACK after sending the 200 OK message. After repeated attempts at sending the 200 OK message and not receiving ACK, it terminated the call. Are you able to do a packet capture on the phone end? Mostly likely the phone is sending the ACK, but its either sent to

Re: [asterisk-users] No Reply to Our Critical Packet SIP Calls Dropped in Voicemail

2009-02-03 Thread Lincoln King-Cliby
-Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- boun...@lists.digium.com] On Behalf Of Steve J. Douglas Sent: Tuesday, February 03, 2009 3:30 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] No Reply

Re: [asterisk-users] No Reply to Our Critical Packet SIP Calls Dropped in Voicemail

2009-02-03 Thread Mark Wiater
Lincoln King-Cliby wrote: -Original Message- Then starting at packet 3217 there are a series 6 of ICMP Destination unreachable (Port Unreachable) messages from the Asterisk server to the phone, with an RTP packet from the Phone to the Asterisk server before each Destination

Re: [asterisk-users] No Reply to Our Critical Packet SIP Calls Dropped in Voicemail

2009-02-03 Thread Lincoln King-Cliby
-Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- boun...@lists.digium.com] On Behalf Of Mark Wiater Sent: Tuesday, February 03, 2009 2:25 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] No Reply to

Re: [asterisk-users] No Reply to Our Critical Packet SIP Calls Dropped in Voicemail

2009-02-03 Thread Wilton Helm
I'm not familiar with packets specific to Asterisk, but do have some familiarity with general Ethernet traffic. The Host unreachable messages you are getting is from the protocol stack in the Linux computer, and generally means the traffic is being sent to a port that is not open--i.e. no

Re: [asterisk-users] No Reply to Our Critical Packet SIP Calls Dropped in Voicemail

2009-02-03 Thread Steven J. Douglas
Hi Lincoln, The fact that you can hear and respond to the voice mail (even if its for the first 20 seconds), means that your phone has received the OK message properly. The problem is the missing ACK after receiving OK. When asterisk did not receive the ACK after a few retries of the OK, it

[asterisk-users] No Reply to Our Critical Packet SIP Calls Dropped in Voicemail

2009-02-02 Thread Lincoln King-Cliby
Hi All, I posted this a couple weeks ago with no response, I'm hoping that someone will see it this time around and be so kind as to offer advice for resolving this issue (or point me in the direction of a better place to ask) Some (but not all) calls on one of our Asterisk boxes are being

Re: [asterisk-users] No Reply to Our Critical Packet SIP Calls Dropped in Voicemail

2009-02-02 Thread Steve Totaro
On Mon, Feb 2, 2009 at 12:39 PM, Lincoln King-Cliby linc...@controlworks.com wrote: Hi All, I posted this a couple weeks ago with no response, I'm hoping that someone will see it this time around and be so kind as to offer advice for resolving this issue (or point me in the direction of a

Re: [asterisk-users] No Reply to Our Critical Packet SIP Calls Dropped in Voicemail

2009-02-02 Thread Lincoln King-Cliby
Thanks to everyone who has replied so far; to answer a few of the follow up questions that have been posed: Dave - Which firmware load? We had all kinds of trouble with 8.4.x, after being stable for a few months on 8.3.x. Going back to 8.3.x made all of the weirdness disappear. While we're

Re: [asterisk-users] No Reply to Our Critical Packet SIP Calls Dropped in Voicemail

2009-02-02 Thread Alex Balashov
Sounds like there's some sort of firewall in place or something else that is preventing an ACK from being received in response to the 200 OK. Notice that the 200 OK keeps being retransmitted. Lincoln King-Cliby wrote: Hi All, I posted this a couple weeks ago with no response, I'm hoping

Re: [asterisk-users] No Reply to Our Critical Packet SIP Calls Dropped in Voicemail

2009-02-02 Thread David Gibbons
Which firmware load? We had all kinds of trouble with 8.4.x, after being stable for a few months on 8.3.x. Going back to 8.3.x made all of the weirdness disappear. While we're on the cisco note, I have script to remotely reboot the SIP firmware load Ciscos and to provision the phones based on