Re: [asterisk-users] Polycom 601 Issues

2006-08-22 Thread Paul Hales
Updating Asterisk is worth a go - I know of someone else who contacted us with a distorted music on hold problem, and an Asterisk updated fixed it. PaulH AsteriskIT www.asteriskit.com.au On Mon, 2006-08-21 at 16:14 +0800, Nathan Alberti wrote: On 20/08/2006, at 8:38 PM, Paul Hales wrote:

Re: [asterisk-users] Polycom 601 Issues

2006-08-21 Thread Nathan Alberti
On 20/08/2006, at 8:38 PM, Paul Hales wrote: Does anything pop up on the Asterisk screen? Does music on hold work fine? PaulH On Fri, 2006-08-18 at 13:13 +0800, Nathan Alberti wrote: Nothing strange on the asterisk console... just stopped and started hold on channel. If I

Re: [asterisk-users] Polycom 601 Issues

2006-08-20 Thread Paul Hales
Does anything pop up on the Asterisk screen? Does music on hold work fine? PaulH On Fri, 2006-08-18 at 13:13 +0800, Nathan Alberti wrote: Hi all, I am currently having issues with a Polycom 601 on a customers site with Asterisk 1.2.6 and sip firmware 1.6.7 (upgraded from

Re: [asterisk-users] Polycom 601 Issues

2006-08-20 Thread Nathan Alberti
On 18/08/2006, at 10:43 PM, Noah Miller wrote: Hi Nathan - The problem occurs during transfer and hold retrieval, answering the call is fine, the call is put on hold then either a transfer is attempted or the call is retrieved from hold. When this is attempted the remote party (i.e. the

Re: [asterisk-users] Polycom 601 Issues

2006-08-18 Thread Noah Miller
Hi Nathan - The problem occurs during transfer and hold retrieval, answering the call is fine, the call is put on hold then either a transfer is attempted or the call is retrieved from hold. When this is attempted the remote party (i.e. the caller in the case of a hold retrieval) cannot hear

[asterisk-users] Polycom 601 Issues

2006-08-17 Thread Nathan Alberti
Hi all, I am currently having issues with a Polycom 601 on a customers site with Asterisk 1.2.6 and sip firmware 1.6.7 (upgraded from 1.6.6). The customer has a number of Cisco phone all of which have no issues at all. The problem occurs during transfer and hold retrieval,