Hi,
In response to the questions that have been asked about this - it's very
easy to achieve with Asterisk. Take a look at www.orderlyq.com for
further details.
Christina Casey BA (Hons)
Senior Account Manager
Orderly Software
--
I believe you want your caller to request for a callback while he/she waits
in a queue and when your agents are free, you want to call him back and
place in a same position in a Queue where he/she has left the Queue.
There exists an ugly(!) way of doing this.
(1)Set parameter 'context' in
http://www.voip-info.org/wiki/view/Asterisk+Queue+Callback
On Fri, Jun 1, 2012 at 1:45 PM, Satish Barot satish4aster...@gmail.comwrote:
I believe you want your caller to request for a callback while he/she
waits in a queue and when your agents are free, you want to call him back
and place
Is there any option in Asterisk distribution of this?
Thanks.
--
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
Known as Virtual Hold, you'll have to program inside asterisk to achieve
that.
El 31/05/12 10:48, equis software escribió:
Is there any option in Asterisk distribution of this?
Thanks.
--
_
-- Bandwidth and Colocation
was what I was afraid ...
Thanks
2012/5/31 Miguel Molina mfmolina-lis...@millenium.com.co
Known as Virtual Hold, you'll have to program inside asterisk to achieve
that.
El 31/05/12 10:48, equis software escribió:
Is there any option in Asterisk distribution of this?
Thanks.
--
