To answer my own question :
I had the following in my dialplan : Queue(VC_support_queue,r)
The 'r' option replaces the moh with a dialtone...
I have now replaced the 'r' with 'R', so that there is moh and a
ringtone when an agent is ringing...
(source: voip-info.org)
However the caller keeps
- Original Message -
From: jonas kellens
To: Asterisk Users Mailing List - Non-Commercial Discussion
Sent: Monday, January 11, 2010 2:30 PM
Subject: Re: [asterisk-users] Some minor configuration issues with queues
To answer my own question :
I had the following in my
Please can someone help me with my queue-problems ?
When there is a member available for answering calls that entered the
queue, the caller does not hear the musiconhold as defined
musicclass=default.
What happens is that when a second caller enters the queue, the caller
hears the ringtone for
Hello list !
I have some configuration issues with queues, but I'm sure they are
minor and for someone who has already configured queues it could be
trivial.
This is my queue configuration :
[VC_support_queue]
musicclass = default
strategy = ringall
timeout = 20
retry = 5
wrapuptime=15
