Yes it's actually quite simple to do. If you want, the free version of
QueueMetrics is able to do that from the Agent's page.
l.
2010/1/13 Zhang Shukun bit...@gmail.com
2010/1/12 Lenz Emilitri lenz.lo...@gmail.com:
You can list phones directly as static members of the queue.
i know i can
On Wed, 2010-01-13 at 10:42 +0800, Zhang Shukun wrote:
is there some function used to login a agent automaticlly like
agentlogin(agentname,agentpassword,phonenumber)?
Depends what version you are running.
AgentCallBackLogin() is deprecated and you should not use it.
But the feature can be
Thanks for your reply.
I have read the Asterisk Realtime Architecture feature of Asterisk.
it says that we can save queue and queue_members in the database. and
queue_member don't need to login( because not support). and when
queue_member changed in database. don't need reload cant asterisk use
In article a160a7d6100926h6d2e6f88m64175b92cfcc2...@mail.gmail.com,
Zhang Shukun bit...@gmail.com wrote:
Dear all,
I can't understand the diff between roundrobin and rrmemory strategy.
Could you explain for me ?
and is roundrobin means each available interface ring once or several
Thank you! it's very helpful.
now i have another question:
in asterisk, each agent should login first and then can response to
the caller. but i don't want to the login action.
i need agent shold response directly without login first. how should i do ?
can users in sip.conf to be agents? so it
Zhang Shukun wrote:
Thank you! it's very helpful.
now i have another question:
in asterisk, each agent should login first and then can response to
the caller. but i don't want to the login action.
i need agent shold response directly without login first. how should i do ?
can users in
You can list phones directly as static members of the queue. this is
generally sub.optimal because if. e.g. an agent of yours is home sick, her
phone will be ringing and you'll be wasting caller time. Also by tracking
logins and logoffs you can measure agent productivity, and this is pretty
useful
On Tue, 2010-01-12 at 11:26 +0800, Zhang Shukun wrote:
Dear all,
I can't understand the diff between roundrobin and rrmemory strategy.
Could you explain for me ?
and is roundrobin means each available interface ring once or several
times and ring another?
roundrobin is deprecated in 1.4
2010/1/12 Lenz Emilitri lenz.lo...@gmail.com:
You can list phones directly as static members of the queue.
i know i can configure the queue.conf and agents.conf to add queue
name and queue members by hand.
Could i use functions to create queue name and add queue members dynamiclly.
because i
2010/1/13 Robert Lister r...@lentil.org:
On Tue, 2010-01-12 at 11:26 +0800, Zhang Shukun wrote:
Dear all,
I can't understand the diff between roundrobin and rrmemory strategy.
Could you explain for me ?
and is roundrobin means each available interface ring once or several
times and ring
Dear all,
I can't understand the diff between roundrobin and rrmemory strategy.
Could you explain for me ?
and is roundrobin means each available interface ring once or several
times and ring another?
; A strategy may be specified. Valid strategies include:
;
; ringall - ring all available
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