Re: [asterisk-users] Asterisk 1..8 multiple queue

2011-05-27 Thread Paul Hayes
On 26/05/11 23:18, Satish Patel wrote: Thanks, I went through this example before. I was confuse and wondering how should I add third queue in this picture? From the example: *CLI database put queue_agent 0001/available_queues support^sales support^sales is a list of queues. Put

Re: [asterisk-users] Asterisk 1..8 multiple queue

2011-05-27 Thread Satish Patel
That's cool. I will give it a shot and let you guys know. -- Sent from my iPhone On May 27, 2011, at 5:18 AM, Paul Hayes p...@provu.co.uk wrote: On 26/05/11 23:18, Satish Patel wrote: Thanks, I went through this example before. I was confuse and wondering how should I add third queue in

Re: [asterisk-users] Asterisk 1..8 multiple queue

2011-05-27 Thread satish patel
: [asterisk-users] Asterisk 1..8 multiple queue On 26/05/11 23:18, Satish Patel wrote: Thanks, I went through this example before. I was confuse and wondering how should I add third queue in this picture? From the example: *CLI database put queue_agent 0001/available_queues

Re: [asterisk-users] Asterisk 1..8 multiple queue

2011-05-27 Thread satish patel
fallthrough, channel 'SIP/7102-000e' status is 'UNKNOWN' From: satish...@hotmail.com To: asterisk-users@lists.digium.com Date: Fri, 27 May 2011 18:03:02 + Subject: Re: [asterisk-users] Asterisk 1..8 multiple queue This is working great! Thanks a lot paul. One more question before we have

Re: [asterisk-users] Asterisk 1..8 multiple queue

2011-05-26 Thread Lenz Emilitri
Shameless plug: the QueueMetrics agent page, even in the free 2-agent version, can emulate this behavior. You may want to check it out. l. 2011/5/25 satish patel satish...@hotmail.com Hey Guys! We had migrate asterisk 1.2 to 1.8 now big issue is queue system. Before we had 3 queues and we

Re: [asterisk-users] Asterisk 1..8 multiple queue

2011-05-26 Thread Sherwood McGowan
It's REALLY not that hard to emulate the old AgentCallbackLogin, or to use AddQueueMember, I'm still trying to understand the OP's issue. Is this just because you have to write a little new dialplan code, the fact that it doesn't work the same as before (a common complaint when things change of

Re: [asterisk-users] Asterisk 1..8 multiple queue

2011-05-26 Thread satish patel
current setup which i explain you. (multiple queue login and restrict agent for other queue) -S CC: asterisk-users@lists.digium.com From: sherwood.mcgo...@gmail.com Date: Wed, 25 May 2011 20:59:06 -0500 To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] Asterisk 1..8

Re: [asterisk-users] Asterisk 1..8 multiple queue

2011-05-26 Thread Leif Madsen
On 26/05/11 04:20 PM, satish patel wrote: Actually right now i have very big AddQueueMember dialplan for every individual queue for login/logout/pause/unpause etc.. ( we have 3 queue) Let me explain my example We have 3 queues ( sales, support, tech) Sales - A,B,C,D,E agents Support -

Re: [asterisk-users] Asterisk 1..8 multiple queue

2011-05-26 Thread Satish Patel
Thanks, I went through this example before. I was confuse and wondering how should I add third queue in this picture? -- Sent from my iPhone On May 26, 2011, at 5:43 PM, Leif Madsen leif.mad...@asteriskdocs.org wrote: On 26/05/11 04:20 PM, satish patel wrote: Actually right now i have

Re: [asterisk-users] Asterisk 1..8 multiple queue

2011-05-25 Thread Sherwood McGowan
On 5/25/2011 12:32 PM, satish patel wrote: Hey Guys! We had migrate asterisk 1.2 to 1.8 now big issue is queue system. Before we had 3 queues and we were using AgentCallbackLogin but now its quite difficult to use AddQueueMember. Is there any easy way to logged into multiple queue using

Re: [asterisk-users] Asterisk 1..8 multiple queue

2011-05-25 Thread Satish Patel
Thanks for reply but is there any alternative way? Because we don't have mysql and we dont want to use mysql. -- Sent from my iPhone On May 25, 2011, at 6:43 PM, Sherwood McGowan sherwood.mcgo...@gmail.com wrote: On 5/25/2011 12:32 PM, satish patel wrote: Hey Guys! We had migrate

Re: [asterisk-users] Asterisk 1..8 multiple queue

2011-05-25 Thread Alex Balashov
On 05/25/2011 08:20 PM, Satish Patel wrote: Thanks for reply but is there any alternative way? Because we don't have mysql and we dont want to use mysql. Who said you have to use MySQL for RT? -- Alex Balashov - Principal Evariste Systems LLC 260 Peachtree Street NW Suite 2200 Atlanta, GA

Re: [asterisk-users] Asterisk 1..8 multiple queue

2011-05-25 Thread Sherwood McGowan
Yes, there are other ways, I was only offering the solution that has worked best for me. Keep in mind, you are not limited to MySQL for realtime, Asterisk can use any ODBC DSN for the data backend. Oracle, Access, MSSQL are all examples, if I recall correctly you can even connect SQLite and