Re: [asterisk-users] Help with remote users

2008-10-07 Thread Andrew Joakimsen
Make sure they are not using double NAT. Many ISPs these days send their subscribers a modem that in reality is a router. Also if you can post the PAP2 configuration. I hope you are using provisioning.. too bad Linksys makes it possible to obtain that information. On Mon, Oct 6, 2008 at 12:40

Re: [asterisk-users] Help with remote users

2008-10-07 Thread Steve Anness
I have just confirmed that they may be having a problem with double NAT. They have two ATAs, and they have two different DSL connections. One set-up goes from the first DSL Modem (NAT Wirless are disabled on the DSL Modems) to a Linksys WRT110 and then there is a WRT54G hooked in to the 110 that

Re: [asterisk-users] Help with remote users

2008-10-07 Thread Andres
Here Is the situation. Both users can plug in their ATAs and I can watch the server output, they register and then they can make calls and I can call them. Some time later (usually within minutes) the ATAs show to be unreachable and I can no longer call; however, they can still make calls.

Re: [asterisk-users] Help with remote users

2008-10-07 Thread Steve Anness
THANK YOU!!! This appears to have worked. I am assuming we can do the same thing on our SPA-962s that we send to make sure they work with no problems. Thank you to everyone here for your help. This is an excellent group to have access to for questions. I hope to learn and be able to help

Re: [asterisk-users] Help with remote users

2008-10-07 Thread Andrew Joakimsen
Load the firmware of www.dd-wrt.com on that WRT54G and then put all the VoIP devices directly behind it. It MIGHT work to set the first NAT router to have the 2nd NAT router in the 1st's DMZ... but I prefer to do things The Right Way. On Tue, Oct 7, 2008 at 7:24 AM, Steve Anness [EMAIL

Re: [asterisk-users] Help with remote users

2008-10-06 Thread Jerry Jones
On Oct 6, 2008, at 1:53 PM, Steve Anness wrote: I know I have asked about this before, but I thought that I would ask again with some more detail and maybe someone will have an idea. This is my first time to be setting up an asterisk server and I have a server running. I sent Linksys

Re: [asterisk-users] Help with remote users

2008-10-06 Thread Steve Anness
I am using NAT so the ATAs are configured with a proxy server. Qualify is set to yes. Here is what is happening. After they plug in the ATA on the otherside, and things register and I can call and they can call. After several minutes I try to call and then get the ³no-service² message. This