TIDAL Support [EM] (TIDAL)
May 5, 13:05
Hello Brooks,
Thank you for contacting TIDAL customer support. We are working on
improving the streaming during peak hours, you can try to change your
dns https://developers.google.com/speed/public-dns/ to see if that
helps.
Best Regards,
Erik
TIDAL
I let my 30 day free trial expire without paying to extend. I'd like to
see it succeed, but I'll wait and see before I spend $20 a month. For
now I'm perfectly happy with Spotify for streaming.
*Home:* VortexBox 4TB (2.3) LMS 7.8 Transporter, Touch, Boom, Radio
w/Battery (all ethernet)
I just wanted to add my voice to those having problems with Tidal. I
have exactly the same symptoms as garym. I also have the standalone PC
application v 3.2.3.16 and have the same rebuffering and poor connection
issues as I do with ickstream-Tidal on LMS. Other times, it will stream
for hours
Hey ... which TIDAL http://www.tidal-audio.de/index.htm ? :)
Peiter's Profile: http://forums.slimdevices.com/member.php?userid=60334
View this thread: http://forums.slimdevices.com/showthread.php?t=103453
Still early going, but numbers not impressive apparently...
http://bgr.com/2015/04/21/tidal-vs-pandora-vs-spotify/
Archimago's Musings: (archimago.blogspot.com) A 'more objective'
audiophile blog.
Archimago's Profile:
http://www.gizmodo.com.au/2015/04/jay-z-dumps-tidals-ceo-now-has-98-problems/
A camel is a racehorse designed by a committee.
Wirrunna's Profile: http://forums.slimdevices.com/member.php?userid=3225
View this thread:
I don't think it is ickstream. I see the buffering on the TOUCH only as
well, so not just related to my older Transporter. Also I can have hours
and days of use with zero buffering. It is only sometimes. And those
sometimes are typically early evening for me (I'm in Eastern United
States). I get
garym wrote:
@pippin, Could you elaborate on this. So my Transporter has a smaller
internal buffer than my Touch or Radio.
Well, it's all about that Net Neutrality thing everybody keeps talking
about.
Yes. I don't know the exact figures for the Transporter but Touch and
Radio use 3MB which
hmmm. Tidal PC app? I didn't realize that existed. Right now it seems
to not be available for download, but I'll try it in future tests when
available.
*Home:* VortexBox 4TB (2.3) LMS 7.8 Transporter, Touch, Boom, Radio
w/Battery (all ethernet)
*Cottage:* VBA 3TB (2.3) LMS 7.8 Touch
pippin wrote:
There is one risk remaining: especially the old Squeezebox models have a
rather small internal buffer so they are a bit more sensitive against
unstable connections compared to especially the smartphone Apps (but
TIDAL's web interface for me always was even more sensitive).
Thanks for the detailed explanation. So I need to hope that TIDAL cuts
the same deals as Netflix in the future.
*Home:* VortexBox 4TB (2.3) LMS 7.8 Transporter, Touch, Boom, Radio
w/Battery (all ethernet)
*Cottage:* VBA 3TB (2.3) LMS 7.8 Touch Benchmark DAC I, Boom,
Radio w/Battery (all
krochat wrote:
Well that's just wacky. It was on the http://www.tidal.com/download
page.
In the meantime, here's a link to the app I just put in my Dropbox:
https://dl.dropboxusercontent.com/u/40830949/TIDAL-3.2.3.16-WW.exe
Have fun,
Kim
Thanks. I downloaded and installed the app from
garym wrote:
hmmm. Tidal PC app? I didn't realize that existed. Right now it seems
to not be available for download, but I'll try it in future tests when
available.
Well that's just wacky. It was on the http://www.tidal.com/download
page.
In the meantime, here's a link to the app I just
Yes, please let me know. I usually also tell TIDAL then because I know
they are still optimizing their network and can use the feedback.
---
learn more about iPeng, the iPhone and iPad remote for the Squeezebox
and
Logitech UE Smart Radio as well as iPeng Party, the free Party-App,
at
I've been trialing the TIDAL hi-fi (16/44.1) streaming service for
almost 3 weeks based on the free ickstream trial. It has decent
selection for my tastes based on my limited use (about the same as
Spotify), but I'll not likely continue as I frequently get buffering at
certain times (typically
krochat wrote:
Are you sure the rebuffering isn't ickstream? I also get rebuffering on
my Touch at certain times, but when the Squeezebox is struggling if I go
to the Tidal PC app, I can play tracks with no problem.
Kim
Do you still see that? Where are you located?
There should not be
pippin wrote:
Do you still see that? Where are you located?
There should not be any ickStream specific buffering issues anymore.
Hi Pippin,
I was getting heavy rebuffering on my Touch this afternoon (4/17)
between 3-5pm PDT (UTC-8).
I'm in Washington state, USA.
This was the first
garym wrote:
... I'll not likely continue as I frequently get buffering at certain
times (typically early evening). I suspect this is infrastructure
overload on Tidal's end.
Are you sure the rebuffering isn't ickstream? I also get rebuffering on
my Touch at certain times, but when the
ralphpnj wrote:
Archimago you should know better. The ONLY statistic TIDAL is interested
in is the number of people who hear enough of a difference between Tidal
and lossy streaming services to subscribe to TIDAL. And who wouldn't
after watching Madonna dry hump the table.
:-)
Then there's
they are getting with the TIDAL Test? I'm sure -thousands -of folks have
tried it. As I recall, they had 5 samples (lossy - was it 320kbps? vs.
lossless).
So I'm wondering if they're seeing significantly more than ~3% getting
all 5 samples correct.
Archimago's Musings:
Archimago wrote:
they are getting with the TIDAL Test? I'm sure -thousands -of folks have
tried it. As I recall, they had 5 samples (lossy - was it 320kbps? vs.
lossless).
So I'm wondering if they're seeing significantly more than ~3% getting
all 5 samples correct.
Archimago you should
hsmeets wrote:
mhmm, enjoyable read indeed and a somewhat surreal (re)launch to look at
in the video.
The biggest threat to streaming occurs when artists and labels (i
suppose the labels have more to say in this then the artists) pull
catalogs and only provide them via one, at best two,
mhmm, enjoyable read indeed and a somewhat surreal (re)launch to look at
in the video.
The biggest threat to streaming occurs when artists and labels (i
suppose the labels have more to say in this then the artists) pull
catalogs and only provide them via one, at best two, streaming
providers.
In the land of the blind the one eyed is king
Where i live its spotify or wimp . So i try both at the moment . Wonder
if i can try tidal to ? The ios app is it different ?
My beef with spotify is its horrible ios app and wimp is not much
better meh :/
hsmeets wrote:
Aren't tidal and wimp the same? Or at least closely related
Yes but some diffs in design and user experience
Main hifi: Touch + CIA PS +MeridianG68J MeridianHD621 MeridianG98DH 2 x
MeridianDSP5200
Mnyb wrote:
In the land of the blind the one eyed is king
Where i live its spotify or wimp . So i try both at the moment . Wonder
if i can try tidal to ? The ios app is it different ?
My beef with spotify is its horrible ios app and wimp is not much
better meh :/
Aren't tidal
Mushroom_3 wrote:
I know the ickStream people are highlighting Tidal and all that, but I
found a couple of laugh out loud bits in this review of the launch.
http://www.theregister.co.uk/2015/04/04/streaming_tears_of_laughter_as_jayz_tidal_waves_goodbye_to_56m/
Thanks for the link - a
Hailing from the IT sector, I do frequent The Reg and particularly
Alistair's column. I must admit this line at end made me chuckle in
light of the all the 'DSD vs PCM' type of arguments that litter the
forums..
-Not being an audiophile, he cant tell you whether listening to Jay-Z
at
I know the ickStream people are highlighting Tidal and all that, but I
found a couple of laugh out loud bits in this review of the launch.
http://www.theregister.co.uk/2015/04/04/streaming_tears_of_laughter_as_jayz_tidal_waves_goodbye_to_56m/
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