[Bes-admins] BIS/BES 'Ghost' message

2010-08-27 Thread Michele A. Cassone
' is that it was queued for his old BB unit a while ago, but that does not explain the date and time the message was sent. Any ideas why this 'ghost' message could have been sent to a user without a blackberry? Thanks! Michele A. Cassone | Network Administrator | EnviroTrac Ltd. | 5 Old Dock

[Bes-admins] Using a Proxy Server with BES

2010-05-24 Thread Michele A Cassone
://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcexter nalId=KB11028sliceId=1docTypeID=DT_SUPPORTISSUE_1_1dialogID=182342574 stateId=0%200%20182889833 TIA, Michele A Cassone | Network Administrator | EnviroTrac Ltd. | 5 Old Dock Road, Yaphank NY 11980 631.924.3001(office) | 631.924.5001(fax

Re: [Bes-admins] BB Curve 8330 on Sprint

2010-04-15 Thread Michele A Cassone
I agree with Diane. That should work. It's a different type of wipe that will bring the phone back to factory defaults (different than wipe handheld). You will have to reactivate (re-provision) the phone when complete. Michele A Cassone | Network Administrator | EnviroTrac Ltd. | 5 Old Dock

Re: [Bes-admins] Emails received up to 3 hours late on BES

2010-03-17 Thread Michele A Cassone
it came back up. I rebooted the BES, and we SEEM to be functioning ok for the moment. Thank you for your help. I really appreciate it. Michele A Cassone | Network Administrator | EnviroTrac Ltd. | 5 Old Dock Road, Yaphank NY 11980 631.924.3001(office) | 631.924.5001(fax) | miche...@envirotrac.com

[Bes-admins] Emails received up to 3 hours late on BES

2010-03-15 Thread Michele A Cassone
Curves and 8350i Nextel Curves on the system. My carrier is Sprint. The devices experiencing the issue are 8330 curves, all of which are updated to the newest OS. Thanks in advance, Michele A Cassone | Network Administrator | EnviroTrac Ltd. | 5 Old Dock Road, Yaphank NY 11980