Re: [Bes-admins] VZW/RIM Service Book outage

2009-05-21 Thread Charles A Ransom
Impact: BlackBerry subscribers may experience delays in registering their device or receiving new service books. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Internet Service subscribers may experience delays in using the

[Bes-admins] VZW/RIM Service Book outage

2009-05-20 Thread David Baker
Just got off a four hour support call to VZW and RIM when trying to send service books to a new device. They have determined there is a wide spread problem affecting many many customers when trying to send service books. Anyone else going through this today? Thanks, Dave