Re: [Blind-Computing] Customer Service Advice Needed

2012-05-23 Thread Alan Robbins
Subject: Re: [Blind-Computing] Customer Service Advice Needed I've done this very thing for many years now. At the phone company I had a special headset, one wire going to the phone, the second to the computer. At the casino I used two headsets. It can definitely be successfully done. Good luck

Re: [Blind-Computing] Customer Service Advice Needed

2012-05-23 Thread Alan Robbins
Subject: Re: [Blind-Computing] Customer Service Advice Needed Okay, folks, let's keep this discussion related to computers. Richard Q. Justice-list moderator blind-computing@jaws-users.com jaws-users-l...@jaws-users.com - Original Message - From: Alan Robbins arobb...@nycap.rr.com

Re: [Blind-Computing] Customer Service Advice Needed

2012-05-23 Thread John Justice
[mailto:blind-computing-boun...@jaws-users.com] On Behalf Of Tim Bennett Sent: Tuesday, May 22, 2012 7:43 PM To: blind-computing@jaws-users.com Subject: [Blind-Computing] Customer Service Advice Needed Hey everyone, Is anyone on the list working a customer service job? I am wondering how you listen

Re: [Blind-Computing] Customer Service Advice Needed

2012-05-23 Thread Maria Campbell
] Customer Service Advice Needed I've done this very thing for many years now. At the phone company I had a special headset, one wire going to the phone, the second to the computer. At the casino I used two headsets. It can definitely be successfully done. Good luck. Sunny Day Maria Campbell lucky1i

Re: [Blind-Computing] Customer Service Advice Needed

2012-05-23 Thread Maria Campbell
-Original Message- From: blind-computing-boun...@jaws-users.com [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of Moderator Sent: Wednesday, May 23, 2012 8:08 AM To: blind-computing@jaws-users.com Subject: Re: [Blind-Computing] Customer Service Advice Needed Okay, folks, let's keep

[Blind-Computing] Customer Service Advice Needed

2012-05-22 Thread Tim Bennett
Hey everyone, Is anyone on the list working a customer service job? I am wondering how you listen to the customer on the phone while also listening to your screen reader on your computer. What are some of the strategies? If you use a headset for the telephone can you still hear your screen

Re: [Blind-Computing] Customer Service Advice Needed

2012-05-22 Thread john melia
-computing@jaws-users.com Subject: [Blind-Computing] Customer Service Advice Needed Hey everyone, Is anyone on the list working a customer service job? I am wondering how you listen to the customer on the phone while also listening to your screen reader on your computer. What are some

Re: [Blind-Computing] Customer Service Advice Needed

2012-05-22 Thread Maria Campbell
I've done this very thing for many years now. At the phone company I had a special headset, one wire going to the phone, the second to the computer. At the casino I used two headsets. It can definitely be successfully done. Good luck. Sunny Day Maria Campbell lucky1i...@sbcglobal.net When

Re: [Blind-Computing] Customer Service Advice Needed

2012-05-22 Thread dgcnc
. But, if they believe in you, they'll bend over backwards to help make it work. Greg -Original Message- From: john melia Sent: Tuesday, May 22, 2012 8:34 PM To: blind-computing@jaws-users.com Subject: Re: [Blind-Computing] Customer Service Advice Needed I work for Fedex customer service

[Blind-Computing] Customer Service Advice Needed

2012-05-22 Thread Stormin
Tim Bennett, As you have heard many so far yes possible. I've been doing it for many years. I'm on my forth dual head-set. Still working for Northern New England AAA-Emergency Road Service. I've been with this company for now 13 years. Always growing and always changing! Back in school again with