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Subject: [OSL | CCIE_Voice] B-ACD drop through to loop ephone hunt a
second time
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Experts!
I configured the embedded drop-through script to match
...@gmail.comhttp://mc/compose?to=bring...@gmail.com
To:
ccie_voice@onlinestudylist.comhttp://mc/compose?to=ccie_voice@onlinestudylist.com
ccie_voice@onlinestudylist.comhttp://mc/compose?to=ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] B-ACD drop through to loop ephone hunt
Experts!
I configured the embedded drop-through script to match the requirement that
if, for the first time, both the agents do not pickup the call, it should
once more attempt to send the call to the agents.
Succeeded for one time only. On the calling phone, I hear the all of our
agents ... or
Suresh,
If I follow your question you are looking for a way to cause the BACD
application to:
1. Drop through to a hunt group
2. Ring the ephone-dns in the hunt group
3. Play the all of our agents are busy prompt
4. Attempt to ring out the agents again
5. Hang up
If that is accurate then
Thanks Bill for the information.
I'll try it and let you know the results.
On Thu, Mar 28, 2013 at 4:06 AM, William Bell b...@ucguerrilla.com wrote:
Suresh,
If I follow your question you are looking for a way to cause the BACD
application to:
1. Drop through to a hunt group
2. Ring the
ccie voice urban legend
--- On Fri, 1/7/11, Cristobal Priego cristobalpri...@gmail.com wrote:
From: Cristobal Priego cristobalpri...@gmail.com
Subject: Re: [OSL | CCIE_Voice] B-ACD Drop Through
To: Pablo Meneses pmenese...@gmail.com
Cc: ccie voice ccie_voice@onlinestudylist.com
Date: Friday, 1
i don't think that;s configurable
2011/6/30 Pablo Meneses pmenese...@gmail.com
Hi experts,
Is there a way to display 1 call on phone when using B-ACD Drop Through?
I think that it will display 1 call on queue and that there is no way for
it to display 1 call on phone, but, I better ask.
Hi experts,
Is there a way to display 1 call on phone when using B-ACD Drop Through?
I think that it will display 1 call on queue and that there is no way for
it to display 1 call on phone, but, I better ask.
Regards,
-Pablo Meneses.
___
For more
Hello experts,
I've been working on B-ACD, everything seems to be working properly, I just
can't seem to get drop through working properly, or I don't know how it's
supposed to work. Here's my config:
application
service queue flash:app-b-acd-2.1.0.0.tcl
param queue-len 15
param
the router after changing your config or reload your
application.
Hope this helps.
From: ccie_voice-boun...@onlinestudylist.com on behalf of Yung Hung
Sent: Sat 3/21/2009 4:12 PM
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] B-ACD drop
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