[OSL | CCIE_Voice] current market price estimate

2012-05-11 Thread Isamar Maia
Hi Folks, Anybody has any ideia how much cost, approximatelly, this equipment and its licenses in the market ? Hardware: 1) Cisco Unified Call Manager versao 8.5 - On cluster: Modules Publisher Subscriber 2) Cisco Unity Unified Messaging 3) 100 units of 7931 -- Isamar Maia Cel. VIVO SSA:

[OSL | CCIE_Voice] UCCX @ Proctor Labs

2012-05-11 Thread Dan Quinlan
All, I consistently have an issue with UCCX on ProctorLabs racks: regardless of what I do, I can NEVER get the pull-down for the Agent Extension to show in the UCM End User pages. Everything else seems correct: the data sync is good, the jtapi and rmjtapi users are good, the cti ports are good,

Re: [OSL | CCIE_Voice] UCCX @ Proctor Labs

2012-05-11 Thread Tanner Ezell
Are you saying the IPCC Extension field doesn't show on the End User page? If so, ssh into the CUCM CLI and run the following: run sql update processconfig set paramvalue=F where paramname like '%nstalled%' That should fix it. Tanner Cisco Unified Communications Manager 8: Expert

Re: [OSL | CCIE_Voice] UCCX @ Proctor Labs

2012-05-11 Thread Tanner Ezell
I'm sorry, paramsvalue should be T not F. That should allow the IPCC Extension field to show up on the end user page. Cisco Unified Communications Manager 8: Expert Administration Cookbook now available! http://amzn.to/GH4NdI Connect with me on LinkedIn! linkd.in/Imju6x On May 11, 2012, at

Re: [OSL | CCIE_Voice] UCCX @ Proctor Labs

2012-05-11 Thread chase mergenthal
I run into this sometimes too, here is the fix... http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008088cff0.shtml SSH to CUCM and run the following: run sql update processconfig set paramvalue=T where paramname like '%nstalled%' -Chase

Re: [OSL | CCIE_Voice] UCCX @ Proctor Labs

2012-05-11 Thread Adam Thompson
Dan, Have you associated their phone device with their end user profile in CUCM? This has to be done before you can assign their primary or uccx extensions. -Adam On Fri, May 11, 2012 at 9:26 AM, Dan Quinlan daqui...@cisco.com wrote: All, I consistently have an issue with UCCX on

Re: [OSL | CCIE_Voice] UCCX @ Proctor Labs

2012-05-11 Thread Dan Quinlan (daquinla)
Thanks everyone. I should've mentioned that the IPCC Express Installed flag was false in Enterprise Parameters. Yes, I know to associate the devices. The SQL fix did the trick. Thanks to all who chimed in. DQ ___ For more information regarding