Re: [OSL | CCIE_Voice] DTMF Issue with SIP TRUNK (CUCM and CUE)

2014-01-30 Thread Vignesh Sethuraman
Hello Somphol/Justin, I have resolved the issue by adding the command no supplementary-service sip moved-temporarily. Thanks a lot Somphol for pointing the document to me. Thank you Justin for providing me the inputs. Regards, Viki On Thu, Jan 30, 2014 at 6:15 AM, Justin Carney

Re: [OSL | CCIE_Voice] DTMF Issue with SIP TRUNK (CUCM and CUE)

2014-01-30 Thread Mark Holloway
Something doesn’t seem to add up in my head. Supp Services shouldn’t effect DTMF. Did you change anything related to the SIP Trunk on CUCM? Or anything DTMF related on a dial-peer? On Jan 30, 2014, at 6:22 AM, Vignesh Sethuraman sethuvign...@gmail.com wrote: Hello Somphol/Justin, I have

Re: [OSL | CCIE_Voice] DTMF Issue with SIP TRUNK (CUCM and CUE)

2014-01-30 Thread Mark Holloway
I understand how DTMF works on SIP Trunks, what I’m not clear on is how “no supp services” would have an impact on his DTMF issue. I’m trying to understand the logic of something changing with RFC2833 or SIP NOTIFY to the point where # is now recognized, yet without changing anything related to

[OSL | CCIE_Voice] 2nd LD call fails

2014-01-30 Thread Mike O'Nan
Hope someone can help with this issue I'm having. I am using ucm 8.6 with mgcp gateways with a pri on the gw. Any user at the site can place a LD call and it work fine...second user tries to make an LD call and they get reorder tone when there are available channels. Could anyone give some

Re: [OSL | CCIE_Voice] 2nd LD call fails

2014-01-30 Thread Moataz Tolba
Check if the route list get exhausted and need a rest Do you have traces for the failing call ? Moataz -Original Message- From: Mike O'Nan mdona...@gmail.com Sender: ccie_voice-boun...@onlinestudylist.com Date: Thu, 30 Jan 2014 08:29:46 To: ccie_voice@onlinestudylist.com Subject: [OSL

Re: [OSL | CCIE_Voice] DTMF Issue with SIP TRUNK (CUCM and CUE)

2014-01-30 Thread Moataz
no supplementary service affect only call forwarding and call transfer , i do not know how it solve DTMF   Regards, Moataz Tolba On Thursday, 30 January 2014, 15:17, Mark Holloway m...@markholloway.com wrote: I understand how DTMF works on SIP Trunks, what I’m not clear on is how “no supp

Re: [OSL | CCIE_Voice] 2nd LD call fails

2014-01-30 Thread Mike O'Nan
Here are the debugs from the MGCP GW: RTR-02#debug isdn q931 RTR-02#debug ccm-manager backhaul packets Call Manager backhaul packets debugging is on RTR-02# Jan 30 08:19:12.546: cmbh_rcv_callback: -- Receiving backhaul msg for Se0/3/1:23 : | bk_msg_type = DATA_REQ |

Re: [OSL | CCIE_Voice] 2nd LD call fails

2014-01-30 Thread Mike O'Nan
I just noticed in the trace Outside Dial Tone = NO. I have also confirmed the LD pattern is not set for off net. Interesting that when I set to off net it does not give secondary dial tone until the 3rd digit is dialed. I just watched a video yesterday on how to change that but can't remember

Re: [OSL | CCIE_Voice] 2nd LD call fails

2014-01-30 Thread Mike O'Nan
Pattern is set off net and I fixed the secondary dial tone...still get reorder tone on 2nd LD call. Any ideas from the debugs I provided? On Jan 30, 2014 9:45 AM, Mike O'Nan mdona...@gmail.com wrote: I just noticed in the trace Outside Dial Tone = NO. I have also confirmed the LD pattern is

Re: [OSL | CCIE_Voice] 2nd LD call fails

2014-01-30 Thread Moataz
I can see the release is coming from the PSTN due to invalid information elements    Regards, Moataz Tolba On Thursday, 30 January 2014, 18:08, Mike O'Nan mdona...@gmail.com wrote: Pattern is set off net and I fixed the secondary dial tone...still get reorder tone on 2nd LD call. Any ideas

Re: [OSL | CCIE_Voice] 2nd LD call fails

2014-01-30 Thread Mike O'Nan
Its a full PRI from a carrier. I noticed that as well I was just hoping it was some config error on my end. This carrier is a pain to work with! Thanks for the input! div Original message /divdivFrom: Moataz moataz_m...@yahoo.com /divdivDate:01/30/2014 10:15 AM (GMT-06:00)

Re: [OSL | CCIE_Voice] 2nd LD call fails

2014-01-30 Thread Justin Carney
As a test you can modify the mgcp setting in cucm to NOT send the outbound IE. This will confirm whether the Telco is rejecting the call due to invalid IE. I recently worked a similar issue where I saw an invalid IE error message (a rouge prefix on a rp caused the ani to be too long) but the

Re: [OSL | CCIE_Voice] DTMF Issue with SIP TRUNK (CUCM and CUE)

2014-01-30 Thread Vignesh Sethuraman
Hello All, I have attached the debug ccsip messages output before and after using the command. I do not have the answer why it resolved the dtmf-issue. If you guys find something, please share it. Thanks, Viki On Thu, Jan 30, 2014 at 4:16 PM, Moataz moataz_m...@yahoo.com wrote: no

Re: [OSL | CCIE_Voice] DTMF Issue with SIP TRUNK (CUCM and CUE)

2014-01-30 Thread Mark Holloway
In the larger debug attachment the SDP includes a=fmtp:18 in the 200 OK coming from the CME site (IP 3.3.3.3). In the other capture I didn’t see any SDP. If no DTMF offer is present during call setup, this would assume plain old in-band DTMF, which won’t work on a compressed codec like G.729.