Re: [OSL | CCIE_Voice] srst ephone-dn
Hi Karen, srst autoprovision none command does not mean that your configuration does not contain any ephone dns. They are just invisible. http://blog.ipexpert.com/2012/03/07/high-availability-series-1-srst-base-configuration/ The final option is telephony-service with “*srst mode auto-provision none*”. This means that neither ephone nor ephone-dn configuration that has been built by the IOS using SNAP will show up in the running-configuration. However it is possible to create manual ephone-dn’s that are used by features such as ad-hoc and meet-me conferencing. This is the advantage of this mechanism versus call-manager-fallback. You may probably try with *srst mode auto-provision all*” command to see all the ephone related information in the running config and delete ephone DNs. Regards.. Ashok. On Wed, Jul 17, 2013 at 1:24 PM, Karen Johnson karen.johnson...@yahoo.cawrote: all, when i configure srst autoprovision none and create ephone-dn 4 and ephone-dn 5 it saying : ephone-dn 4 has been allocated for srst virtual dn, and it can not be modified however there is no ephone-dn configured for 4 and 5 and no ephone registered. - which resource that use my dn 4 and 5 ? since this is auto provision none. - what command to check and how to delete dn 4 and 5 so I can use it. K ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- Ashok Kumar Boinpally. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] MGCP TroubleShooting
The message which indicates that an MGCP call is tearing down is MDCX or DLCX.?? Some guys say that it is DLCX no MDCX May be some one who got marks in this section can clarify Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] MGCP TroubleShooting
Every (normal) teardown in MGCP begins with MDCX (and M: recvonly) and then teardown is complete with DLCX. There is a slight difference in debug order if you are debugging both Q931 and MGCP packets but in normal cases you should see MDCX then DLCX in all teardowns (except temp failure or other anomalies). IF PSTN side ends call (from GW perspective): 1. *trigger* PSTN side ends call 2. *Q931 RX disconnect *(PSTN to CUCM via GW) 3. *MGCP MDCX* (CUCM to GW) 4. MGCP 200 OK (GW to CUCM) 5. *MGCP DLCX *(CUCM to GW) 6. MGCP 250 OK (GW to CUCM) 7. *Q931 TX release* (CUCM via GW to PSTN) 8. *Q931 RX release complete* (PSTN to CUCM via GW) IF CUCM side ends call (from GW perspective): 1. *trigger* IP phone ends call (SCCP or SIP to CUCM) 2. *MGCP MDCX* (CUCM to GW) 3. MGCP 200 OK (GW to CUCM) 4. *Q931 TX disconnect*(CUCM via GW to PSTN) 5. *Q931 RX release *(PSTN to CUCM via GW) 6. *MGCP DLCX* (CUCM to GW) 7. MGCP 250 OK (GW to CUCM) 8. *Q931 TX release complete* (CUCM via GW to PSTN) To replicate these logs above you need to turn on only two debugs: debug mgcp packets debug isdn q931 In other words, in MGCP you always have MDCX/200 OK then DLCX/250 OK. For ISDN you always have DISCONNECT (side that hung up), RELEASE (side that didn't hang up), and RELEASE_COMPLETE (side that hung up. The side that hangs up dictates how the MGCP and Q931 messages are interleaved. Does this help? I know the real question you're asking is which answer is the lab looking for - I cannot answer that but it depends on the question's wording. I haven't passed yet but I believe I got an MGCP debug question correct based on my score report. If the question states show the MGCP/Q931 debug where the call *begins to teardown* I would personally use MDCX/DISCONNECT. If the question states ...where call *teardown is complete* then I would use the DLCX/RELEASE COMPLETE. If the question is not worded clearly then talk to the proctor - if you explain that you understand the FULL teardown process (similar to above) but you are not sure which to use, they will understand that you know what you are doing and not just fishing for an answer. Still, you may get the common use your best judgement response...because they cannot answer confirming questions. Worst case, if after all this you still weren't sure, you could include BOTH debugs in the notepad file and put comments in there explaining the start/end of the teardown. -Justin On Wed, Jul 17, 2013 at 2:22 PM, IE Target myfrnd...@gmail.com wrote: The message which indicates that an MGCP call is tearing down is MDCX or DLCX.?? Some guys say that it is DLCX no MDCX May be some one who got marks in this section can clarify Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] MGCP TroubleShooting
Hello Haven't taken the lab but my money is on DLCX. I acknowledge that it is possible that they redefined the notion of call teardown for the lab but I doubt it. Regards, Ovidiu http://tools.ietf.org/html/draft-ietf-megaco-mgcp-flows-01 Extract 1 [image: Inline image 3] Extract 2 [image: Inline image 2] On Wed, Jul 17, 2013 at 8:22 PM, IE Target myfrnd...@gmail.com wrote: The message which indicates that an MGCP call is tearing down is MDCX or DLCX.?? Some guys say that it is DLCX no MDCX May be some one who got marks in this section can clarify Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com image.pngimage.png___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] MGCP TroubleShooting
My guess is that they want you to know that MDCX is hey the is a change coming DLCX is hey the change I warned you about is disconnect. AUEP, AUCX, CRCX, DLCX, EPCF, MDCX, NTFY, RQNT, RSIP AUEP - Audit Endpoint AUCX - Audit Connection CRCX - Create Connection DLCX - Delete Connection MDCX - Modify Connection RQNT - Request for Notification EPCF - Endpoint Configuration NTFY - Notify RSIP - Restart In Progress RFC 3435 - Media Gateway Control Protocol (MGCP) Version 1.0 (this supersedes RFC 2705) RFC 3660 - Basic Media Gateway Control Protocol (MGCP) Packages (informational) RFC 3661 - Media Gateway Control Protocol (MGCP) Return Code Usage RFC 3064 - MGCP CAS Packages RFC 3149 - MGCP Business Phone Packages RFC 3991 - Media Gateway Control Protocol (MGCP) Redirect and Reset Package RFC 3992 - Media Gateway Control Protocol (MGCP) Lockstep State Reporting Mechanism (informational) RFC 2805 - Media Gateway Control Protocol Architecture and Requirements RFC 2897 - Proposal for an MGCP Advanced Audio Package On Wed, Jul 17, 2013 at 3:00 PM, Justin Carney justin.s.car...@gmail.comwrote: Every (normal) teardown in MGCP begins with MDCX (and M: recvonly) and then teardown is complete with DLCX. There is a slight difference in debug order if you are debugging both Q931 and MGCP packets but in normal cases you should see MDCX then DLCX in all teardowns (except temp failure or other anomalies). IF PSTN side ends call (from GW perspective): 1. *trigger* PSTN side ends call 2. *Q931 RX disconnect *(PSTN to CUCM via GW) 3. *MGCP MDCX* (CUCM to GW) 4. MGCP 200 OK (GW to CUCM) 5. *MGCP DLCX *(CUCM to GW) 6. MGCP 250 OK (GW to CUCM) 7. *Q931 TX release* (CUCM via GW to PSTN) 8. *Q931 RX release complete* (PSTN to CUCM via GW) IF CUCM side ends call (from GW perspective): 1. *trigger* IP phone ends call (SCCP or SIP to CUCM) 2. *MGCP MDCX* (CUCM to GW) 3. MGCP 200 OK (GW to CUCM) 4. *Q931 TX disconnect*(CUCM via GW to PSTN) 5. *Q931 RX release *(PSTN to CUCM via GW) 6. *MGCP DLCX* (CUCM to GW) 7. MGCP 250 OK (GW to CUCM) 8. *Q931 TX release complete* (CUCM via GW to PSTN) To replicate these logs above you need to turn on only two debugs: debug mgcp packets debug isdn q931 In other words, in MGCP you always have MDCX/200 OK then DLCX/250 OK. For ISDN you always have DISCONNECT (side that hung up), RELEASE (side that didn't hang up), and RELEASE_COMPLETE (side that hung up. The side that hangs up dictates how the MGCP and Q931 messages are interleaved. Does this help? I know the real question you're asking is which answer is the lab looking for - I cannot answer that but it depends on the question's wording. I haven't passed yet but I believe I got an MGCP debug question correct based on my score report. If the question states show the MGCP/Q931 debug where the call *begins to teardown* I would personally use MDCX/DISCONNECT. If the question states ...where call *teardown is complete* then I would use the DLCX/RELEASE COMPLETE. If the question is not worded clearly then talk to the proctor - if you explain that you understand the FULL teardown process (similar to above) but you are not sure which to use, they will understand that you know what you are doing and not just fishing for an answer. Still, you may get the common use your best judgement response...because they cannot answer confirming questions. Worst case, if after all this you still weren't sure, you could include BOTH debugs in the notepad file and put comments in there explaining the start/end of the teardown. -Justin On Wed, Jul 17, 2013 at 2:22 PM, IE Target myfrnd...@gmail.com wrote: The message which indicates that an MGCP call is tearing down is MDCX or DLCX.?? Some guys say that it is DLCX no MDCX May be some one who got marks in this section can clarify Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] srst ephone-dn
thanks all, work great now From: Ashok Boinpally ping.as...@gmail.com To: Karen Johnson karen.johnson...@yahoo.ca Cc: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Sent: Wednesday, July 17, 2013 12:42:35 AM Subject: Re: [OSL | CCIE_Voice] srst ephone-dn Hi Karen, srst autoprovision none command does not mean that your configuration does not contain any ephone dns. They are just invisible. http://blog.ipexpert.com/2012/03/07/high-availability-series-1-srst-base-configuration/ The final option is telephony-service with “srst mode auto-provision none”. This means that neither ephone nor ephone-dn configuration that has been built by the IOS using SNAP will show up in the running-configuration. However it is possible to create manual ephone-dn’s that are used by features such as ad-hoc and meet-me conferencing. This is the advantage of this mechanism versus call-manager-fallback. You may probably try with srst mode auto-provision all” command to see all the ephone related information in the running config and delete ephone DNs. Regards.. Ashok. On Wed, Jul 17, 2013 at 1:24 PM, Karen Johnson karen.johnson...@yahoo.ca wrote: all, when i configure srst autoprovision none and create ephone-dn 4 and ephone-dn 5 it saying : ephone-dn 4 has been allocated for srst virtual dn, and it can not be modified however there is no ephone-dn configured for 4 and 5 and no ephone registered. - which resource that use my dn 4 and 5 ? since this is auto provision none. - what command to check and how to delete dn 4 and 5 so I can use it. K ___ For more information regarding industry leading CCIE Lab training, please visit http://www.ipexpert.com/ Are you a CCNP or CCIE and looking for a job? Check out http://www.platinumplacement.com/ -- Ashok Kumar Boinpally. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] CUE in srst mode
all, when i press VM button in SC phone, it ask for pin. And i press 12345 . this work fine in normal mode (CUE register to UCM) but if i switch to SRST mode, it also prompt for pin, just when i press 12345, they never detected it. any config i missed in CUE ? K___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] SRST connection monitor duration
all, if we need to speed up srst testing (switchback between normal and srst). - how low can we change Connection Monitor duration in Device Pool - is there any other better way or IOS command ? K___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] IPPM service failed
folks, i got strange issue in my IPPM service. I verified using System troubleshoot in CUPS all looks good and i have config as per cisco doc. Also the url is verified correct. - When i press IPPM service thru phone at HQ and SB sites, it gave me error: You were trying to access IP Phone Messenger service from a device not provision on Cisco call manager server - However when I press IPPM service using SC sites phones, it prompt me for PIN : Just after I input PIN information, it gave me error : Login failed . The user is NOT assigned or is trying to login to a node that is not his/her home node. Please Assign the user or select IPPM service that run on home node. any ideas what is wrong ? K___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] IPPM service failed
Does the user have CTI control over all the phones? On Jul 17, 2013, at 4:40 PM, Karen Johnson karen.johnson...@yahoo.ca wrote: folks, i got strange issue in my IPPM service. I verified using System troubleshoot in CUPS all looks good and i have config as per cisco doc. Also the url is verified correct. - When i press IPPM service thru phone at HQ and SB sites, it gave me error: You were trying to access IP Phone Messenger service from a device not provision on Cisco call manager server - However when I press IPPM service using SC sites phones, it prompt me for PIN : Just after I input PIN information, it gave me error : Login failed . The user is NOT assigned or is trying to login to a node that is not his/her home node. Please Assign the user or select IPPM service that run on home node. any ideas what is wrong ? K ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] CUE in srst mode
May be you missed dtmf-realy sip-notify Under the dial-peer to CUE And hence DTMF is not sent to CUE and you are not authenticated Hope That helps Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] 7960 CUCM SIP Registration
All, Having an issue with a 7960 registering to CUCM using SIP. On the actual phone itself keep getting the error registration rejected. Within CUCM I also see rejected on the phone page. I've verifed multiple times that the MAC address is correct and my SIP profile is pretty basic as there is no security applied to the phone itself. This should be something that's really simple as I have other SIP phones registered to the cluster (not type 7960 though). If I register the same phone via SCCP it works fine. Also, have tried to convert from SCCP to SIP using the BAT tool; all with the same results. Has anyone else seen this or have some additional input into what may be happening? Thank you, Alex___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] 7960 CUCM SIP Registration
Sip phones require an extension to register. Also make sure your replication is working... maybe your phone is programmed in the pub, but the sub doesn't have it in its database. Good luck. On Jul 17, 2013 9:35 PM, Alex Pishko alexpis...@yahoo.com wrote: All, Having an issue with a 7960 registering to CUCM using SIP. On the actual phone itself keep getting the error registration rejected. Within CUCM I also see rejected on the phone page. I've verifed multiple times that the MAC address is correct and my SIP profile is pretty basic as there is no security applied to the phone itself. This should be something that's really simple as I have other SIP phones registered to the cluster (not type 7960 though). If I register the same phone via SCCP it works fine. Also, have tried to convert from SCCP to SIP using the BAT tool; all with the same results. Has anyone else seen this or have some additional input into what may be happening? Thank you, Alex ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] 7960 CUCM SIP Registration
Hi Alex Firmware. I had a lot of old 7960s on hand and ran into the same issue. Basically had to try earlier and earlier revisions of SIP firmware to get them to work. There's release notes on CCO for 7960 describing compatibility for SIP firmware 8.7. http://www.cisco.com/en/US/products/sw/voicesw/ps2156/prod_release_notes_list.html I had to go back all the way to v3 SIP firmware to get mine particular ones working. Not sure why, but those phones were made so long ago, there were likely different hardware revisions. This guide has much good info and eventually helped me get them registered w/ SIP: http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a0080094584.shtml Thanks On Wed, Jul 17, 2013 at 9:17 PM, Alex Pishko alexpis...@yahoo.com wrote: All, Having an issue with a 7960 registering to CUCM using SIP. On the actual phone itself keep getting the error registration rejected. Within CUCM I also see rejected on the phone page. I've verifed multiple times that the MAC address is correct and my SIP profile is pretty basic as there is no security applied to the phone itself. This should be something that's really simple as I have other SIP phones registered to the cluster (not type 7960 though). If I register the same phone via SCCP it works fine. Also, have tried to convert from SCCP to SIP using the BAT tool; all with the same results. Has anyone else seen this or have some additional input into what may be happening? Thank you, Alex ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] 7960 CUCM SIP Registration
Thanks all, it was firmware. Forgot to mention before that I had made sure there was an extension and had checked replication as that was my inital thought as well. Appreciate the assistance. Alex From: Tony Zunt tony.z...@gmail.com To: Alex Pishko alexpis...@yahoo.com Cc: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Sent: Wednesday, July 17, 2013 9:49 PM Subject: Re: [OSL | CCIE_Voice] 7960 CUCM SIP Registration Hi Alex Firmware. I had a lot of old 7960s on hand and ran into the same issue. Basically had to try earlier and earlier revisions of SIP firmware to get them to work. There's release notes on CCO for 7960 describing compatibility for SIP firmware 8.7. http://www.cisco.com/en/US/products/sw/voicesw/ps2156/prod_release_notes_list.html I had to go back all the way to v3 SIP firmware to get mine particular ones working. Not sure why, but those phones were made so long ago, there were likely different hardware revisions. This guide has much good info and eventually helped me get them registered w/ SIP: http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a0080094584.shtml Thanks On Wed, Jul 17, 2013 at 9:17 PM, Alex Pishko alexpis...@yahoo.com wrote: All, Having an issue with a 7960 registering to CUCM using SIP. On the actual phone itself keep getting the error registration rejected. Within CUCM I also see rejected on the phone page. I've verifed multiple times that the MAC address is correct and my SIP profile is pretty basic as there is no security applied to the phone itself. This should be something that's really simple as I have other SIP phones registered to the cluster (not type 7960 though). If I register the same phone via SCCP it works fine. Also, have tried to convert from SCCP to SIP using the BAT tool; all with the same results. Has anyone else seen this or have some additional input into what may be happening? Thank you, Alex ___ For more information regarding industry leading CCIE Lab training, please visit http://www.ipexpert.com/ Are you a CCNP or CCIE and looking for a job? Check out http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] IPPM service failed
do u mean : - End User configuration , and check Allow control of device from CTI ? - End user configuration, Group : - standard cti enable - standard ccm end user - standard CTI Allow control of All Devices I did above, but still same error K From: Randall Crumm rrcr...@yahoo.com To: Karen Johnson karen.johnson...@yahoo.ca Cc: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Sent: Wednesday, July 17, 2013 6:34:48 PM Subject: Re: [OSL | CCIE_Voice] IPPM service failed Does the user have CTI control over all the phones? On Jul 17, 2013, at 4:40 PM, Karen Johnson karen.johnson...@yahoo.ca wrote: folks, i got strange issue in my IPPM service. I verified using System troubleshoot in CUPS all looks good and i have config as per cisco doc. Also the url is verified correct. - When i press IPPM service thru phone at HQ and SB sites, it gave me error: You were trying to access IP Phone Messenger service from a device not provision on Cisco call manager server - However when I press IPPM service using SC sites phones, it prompt me for PIN : Just after I input PIN information, it gave me error : Login failed . The user is NOT assigned or is trying to login to a node that is not his/her home node. Please Assign the user or select IPPM service that run on home node. any ideas what is wrong ? K ___ For more information regarding industry leading CCIE Lab training, please visit http://www.ipexpert.com/ Are you a CCNP or CCIE and looking for a job? Check out http://www.platinumplacement.com/___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] srst ephone-dn
Show call-manager-fallback dial-peer This will show the ephone dn dialpeer Regards, Piyush Jain -Original Message- From: Karen Johnson karen.johnson...@yahoo.ca To: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Sent: Wed, 17 Jul 2013 11:15 AM Subject: [OSL | CCIE_Voice] srst ephone-dn all, when i configure srst autoprovision none and create ephone-dn 4 and ephone-dn 5 it saying : ephone-dn 4 has been allocated for srst virtual dn, and it can not be modified however there is no ephone-dn configured for 4 and 5 and no ephone registered. - which resource that use my dn 4 and 5 ? since this is auto provision none. - what command to check and how to delete dn 4 and 5 so I can use it. K___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] IPPM service failed
You need to create an application user, have it control the phones needing the service. This username and pw would need to match the username and password configured on CUPS Ex On Jul 17, 2013, at 7:26 PM, Karen Johnson karen.johnson...@yahoo.ca wrote: do u mean : - End User configuration , and check Allow control of device from CTI ? - End user configuration, Group : - standard cti enable - standard ccm end user - standard CTI Allow control of All Devices I did above, but still same error K From: Randall Crumm rrcr...@yahoo.com To: Karen Johnson karen.johnson...@yahoo.ca Cc: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Sent: Wednesday, July 17, 2013 6:34:48 PM Subject: Re: [OSL | CCIE_Voice] IPPM service failed Does the user have CTI control over all the phones? On Jul 17, 2013, at 4:40 PM, Karen Johnson karen.johnson...@yahoo.ca wrote: folks, i got strange issue in my IPPM service. I verified using System troubleshoot in CUPS all looks good and i have config as per cisco doc. Also the url is verified correct. - When i press IPPM service thru phone at HQ and SB sites, it gave me error: You were trying to access IP Phone Messenger service from a device not provision on Cisco call manager server - However when I press IPPM service using SC sites phones, it prompt me for PIN : Just after I input PIN information, it gave me error : Login failed . The user is NOT assigned or is trying to login to a node that is not his/her home node. Please Assign the user or select IPPM service that run on home node. any ideas what is wrong ? K ___ For more information regarding industry leading CCIE Lab training, please visit http://www.ipexpert.com/ Are you a CCNP or CCIE and looking for a job? Check out http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] IPPM service failed
yes i did this , but still same. really strange. From: Randall Crumm rrcr...@yahoo.com To: Karen Johnson karen.johnson...@yahoo.ca Cc: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Sent: Wednesday, July 17, 2013 9:10:58 PM Subject: Re: [OSL | CCIE_Voice] IPPM service failed You need to create an application user, have it control the phones needing the service. This username and pw would need to match the username and password configured on CUPS Ex On Jul 17, 2013, at 7:26 PM, Karen Johnson karen.johnson...@yahoo.ca wrote: do u mean : - End User configuration , and check Allow control of device from CTI ? - End user configuration, Group : - standard cti enable - standard ccm end user - standard CTI Allow control of All Devices I did above, but still same error K From: Randall Crumm rrcr...@yahoo.com To: Karen Johnson karen.johnson...@yahoo.ca Cc: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Sent: Wednesday, July 17, 2013 6:34:48 PM Subject: Re: [OSL | CCIE_Voice] IPPM service failed Does the user have CTI control over all the phones? On Jul 17, 2013, at 4:40 PM, Karen Johnson karen.johnson...@yahoo.ca wrote: folks, i got strange issue in my IPPM service. I verified using System troubleshoot in CUPS all looks good and i have config as per cisco doc. Also the url is verified correct. - When i press IPPM service thru phone at HQ and SB sites, it gave me error: You were trying to access IP Phone Messenger service from a device not provision on Cisco call manager server - However when I press IPPM service using SC sites phones, it prompt me for PIN : Just after I input PIN information, it gave me error : Login failed . The user is NOT assigned or is trying to login to a node that is not his/her home node. Please Assign the user or select IPPM service that run on home node. any ideas what is wrong ? K ___ For more information regarding industry leading CCIE Lab training, please visit http://www.ipexpert.com/ Are you a CCNP or CCIE and looking for a job? Check out http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
