Greetings.
i currently facing a problem to get access of an AA menu on a CUE device in
one site, from the voice gateway that is installed in other place.
the topology is quite hard to draw, but in simple, i had the CUCME in one
site behind an ASA Firewall, the other site where is placed the
VoiceGateway is directly connected to internet.
both asa and vogw are establishing a VPN IPSec tunnel and normal voice
traffic is passing between the VoGW to CUCME.
now i need to send the voice traffic not to the operator directly, now is
directly to the AA on CUE.
the operator number is 8200 and works fine, but when i sent to the 9900
(which is working fine), the call bounce back to outgoing calling instead
to goes directly to CUE.
i try 2 different approaches, one send the voice traffic from vogw to cucme
and the second approach was sent vogw to cue.
none of those test work, the first attempt bounce back to PSTN, the second
attempt goes to limbo and the cue never answer the call.
the log on voice-gateway when i try directly to CUCME says (VoGW to CUCME):
%VOICE_IEC-3-GW: H323: Internal Error (H323 Interworking Error):
IEC=1.1.127.5.21.0 on callID 268710 GUID=F5FD9372C57F11E3BBECD107E67CBE7E
the log on voice-gateway when i try directly to CUE says :
%VOICE_IEC-3-GW: SIP: Internal Error (1xx wait timeout): IEC=1.1.129.7.59.0
on callID 7730 GUID=39CF7C07C56711E3BBD6D107E67CBE7E
the VoGW has a H323 connection between CUCME and self.
relevant config on VoGW
voice service pots
voice service voip
ip address trusted list
ipv4 172.30.253.253 255.255.255.255
ipv4 172.30.253.2 255.255.255.255
ipv4 172.30.253.6 255.255.255.255
ip address trusted call-block cause no-answer
dtmf-interworking standard
media transcoder sync-streams
allow-connections h323 to h323
allow-connections sip to sip
no supplementary-service sip handle-replaces
no fax-relay sg3-to-g3
h323
ip circuit max-calls 40960
no h225 timeout keepalive
no call service stop
call start slow
session transport udp
modem passthrough nse codec g711ulaw
sip
header-passing
registrar server expires max 3600 min 3600
no update-callerid
no call service stop
!
voice class codec 1
codec preference 1 g729r8
codec preference 2 g711ulaw
video codec h263
!
voice class h323 1
h225 timeout tcp establish 3
!
voice class custom-cptone chile
dualtone disconnect
frequency 400
cadence 500 500 continuous
!
voice iec syslog
voice cause-code
error-category 128 q850-cause 27
error-category 129 q850-cause 38
!
sip-ua
no remote-party-id
retry invite 2
retry register 10
retry options 2
timers connect 100
mwi-server ipv4:172.30.253.252 expires 3600 port 5060 transport udp
unsolicited
registrar ipv4:172.30.253.252 expires 3600
presence enable
!
!
!
dial-peer voice 100 pots
trunkgroup HDV-LIMACHE
permission term
description ** OUTGOING DIAL PEER **
destination-pattern .T
fax rate disable
forward-digits all
!
dial-peer voice 90001 voip
description TO-CUCME-HDV-PLAR
destination-pattern 82..
session target ipv4:172.30.253.253
session transport tcp
voice-class codec 1
voice-class h323 1
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 9900 voip
description ** CUE AA HDV New Number**
shutdown
destination-pattern 9900
session protocol sipv2
session target ipv4:172.30.253.252
session transport udp
dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 99001 voip
description FXO-TO-CUCME-TO-CUE
destination-pattern 9900
session target ipv4:172.30.253.253
session transport tcp
voice-class codec 1
voice-class h323 1
dtmf-relay h245-alphanumeric
no vad
!
trunk group HDV-LIMACHE
max-retry 3
hunt-scheme round-robin
!
voice-port 0/2/0
no battery-reversal
no vad
cptone CL
timeouts call-disconnect 1
timeouts wait-release 1
timing hookflash-out 250
timing min-ring 200
connection plar opx 9900
description *** PSTN_LINE_033-2415366 ***
music-threshold -10
station-id name LINE_1_PSTN
caller-id enable
!
relevant config on CUCME#
voice service voip
ip address trusted list
ipv4 10.255.250.30 255.255.255.255
ipv4 172.30.13.1 255.255.255.255
ipv4 172.30.253.252 255.255.255.255
dtmf-interworking standard
media transcoder sync-streams
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback cisco
no fax-relay sg3-to-g3
h323
ip circuit max-calls 40960
no h225 timeout keepalive
no call service stop
call start slow
session transport udp
sip
header-passing
registrar server expires max 3600 min 3600
no update-callerid
no call service stop
!
sip-ua
no remote-party-id
retry invite 2
retry register 10
retry options 2
timers connect 100
mwi-server ipv4:172.30.253.252 expires 3600 port 5060 transport udp
unsolicited
registrar ipv4:172.30.253.252 expires 3600
presence enable
!
dial-peer voice 9900 voip
description ** CUE AA HDV New Number**
dest
