[OSL | CCIE_Voice] Unity Connection Call handler
Hi All, a small question about the system call handlers, when you create a new system call handler, do we have to stuck with time zone for HQ site? or just leave it to Use System Default Time Zone. Thanks in advance ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Unity Connection - Call Handler
Hi, What do you mean by The same apply when a forwarding rule or direct routing rule comes in the picture. Because I was talking about call handlers. Do you say that a call handler can be invoked without referring from a forwarding or direct routing rule? Do you know any way to change the prompt we hear for a conversation like Attempt Forward or Attempt Sign In ? Wyan On Sat, Aug 27, 2011 at 2:37 AM, Amit Singh batraji...@yahoo.com wrote: The same apply when a forwarding rule or direct routing rule comes in the picture. And the different is clearly visible. Mate there are so many things in unity connection and whole voice labs. I think it's very hard for ipx guys to put every detail in the 10 labs. I think it's students responsibility as well to read SRND and admin guide of every product used in the lab. I think ipx has done a good job. But mate I guess u have 100% rights to speak your heart out. Sent from my iPad On 27/08/2011, at 7:58 AM, Ken Wyan kew...@gmail.com wrote: I tested this in Unity Connection verified that If attempt transfer is selected - transfer rule of Call Handler is applied If Go Directly to Greetings is selected - call handler transfer rules are bypassed callers hear currently active greeting of call handler. Why does IPX etc.. don't cover call handlers , etc.. in detail ? Are they out of scope of CCIE ? On Fri, Aug 26, 2011 at 8:04 PM, Ken Wyan kew...@gmail.com wrote: Hi, In Unity connection we can send a call to a call handler by 2 methods. 1. Attempt Transfer 2. Go Directly to Greetings Online help (help menu from CUC GUI) mentions like this : Call Handler-Sends the call to the system call handler that you specify. Specify whether the call should transfer to the call handler extension or go directly to the greeting of the handler. When I checked default Opening Greeting call handler , relevant call routing rule sends call to this call handler using Attempt Transfer method. But this call handler doesn't have an extension configured. I think CUC online help is not correct. Any comment on how to interpret this help page description. Wyan ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] Unity Connection - Call Handler
Hi, In Unity connection we can send a call to a call handler by 2 methods. 1. Attempt Transfer 2. Go Directly to Greetings Online help (help menu from CUC GUI) mentions like this : Call Handler-Sends the call to the system call handler that you specify. Specify whether the call should transfer to the call handler extension or go directly to the greeting of the handler. When I checked default Opening Greeting call handler , relevant call routing rule sends call to this call handler using Attempt Transfer method. But this call handler doesn't have an extension configured. I think CUC online help is not correct. Any comment on how to interpret this help page description. Wyan ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Unity Connection - Call Handler
I tested this in Unity Connection verified that If attempt transfer is selected - transfer rule of Call Handler is applied If Go Directly to Greetings is selected - call handler transfer rules are bypassed callers hear currently active greeting of call handler. Why does IPX etc.. don't cover call handlers , etc.. in detail ? Are they out of scope of CCIE ? On Fri, Aug 26, 2011 at 8:04 PM, Ken Wyan kew...@gmail.com wrote: Hi, In Unity connection we can send a call to a call handler by 2 methods. 1. Attempt Transfer 2. Go Directly to Greetings Online help (help menu from CUC GUI) mentions like this : Call Handler-Sends the call to the system call handler that you specify. Specify whether the call should transfer to the call handler extension or go directly to the greeting of the handler. When I checked default Opening Greeting call handler , relevant call routing rule sends call to this call handler using Attempt Transfer method. But this call handler doesn't have an extension configured. I think CUC online help is not correct. Any comment on how to interpret this help page description. Wyan ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Unity Connection - Call Handler
The same apply when a forwarding rule or direct routing rule comes in the picture. And the different is clearly visible. Mate there are so many things in unity connection and whole voice labs. I think it's very hard for ipx guys to put every detail in the 10 labs. I think it's students responsibility as well to read SRND and admin guide of every product used in the lab. I think ipx has done a good job. But mate I guess u have 100% rights to speak your heart out. Sent from my iPad On 27/08/2011, at 7:58 AM, Ken Wyan kew...@gmail.com wrote: I tested this in Unity Connection verified that If attempt transfer is selected - transfer rule of Call Handler is applied If Go Directly to Greetings is selected - call handler transfer rules are bypassed callers hear currently active greeting of call handler. Why does IPX etc.. don't cover call handlers , etc.. in detail ? Are they out of scope of CCIE ? On Fri, Aug 26, 2011 at 8:04 PM, Ken Wyan kew...@gmail.com wrote: Hi, In Unity connection we can send a call to a call handler by 2 methods. 1. Attempt Transfer 2. Go Directly to Greetings Online help (help menu from CUC GUI) mentions like this : Call Handler-Sends the call to the system call handler that you specify. Specify whether the call should transfer to the call handler extension or go directly to the greeting of the handler. When I checked default Opening Greeting call handler , relevant call routing rule sends call to this call handler using Attempt Transfer method. But this call handler doesn't have an extension configured. I think CUC online help is not correct. Any comment on how to interpret this help page description. Wyan ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
