In either your script or in the Application Management page in UCCX
AppAdmin, you will need to change the String variable that defines the
4-digit extension to which the call is transferred.
On Fri, Jun 20, 2014 at 4:53 PM, Dharambir kumar varma <
dharambi...@gmail.com> wrote:
> Hi All,
>
> Plea
you mean trigger number in uccx application page
Thanks for your prompt response.
On Fri, Jun 20, 2014 at 8:29 PM, James Buchanan
wrote:
> In either your script or in the Application Management page in UCCX
> AppAdmin, you will need to change the String variable that defines the
> 4-digit exte
No, it'll be a parameter in the application itself.
On Fri, Jun 20, 2014 at 5:02 PM, Dharambir kumar varma <
dharambi...@gmail.com> wrote:
> you mean trigger number in uccx application page
>
> Thanks for your prompt response.
>
>
> On Fri, Jun 20, 2014 at 8:29 PM, James Buchanan > wrote:
>
>>
Hi All,
Please help in this.
I am using cucm 7.x and uccx 7.x
we are using window based voice messaging integrated with cucm.The pilot
number we are using 7000,
when someone call to call center, the call goes to agent depending on
availabilty, if not recieved then go to agent voice mail(VM
Now we
If the pilot number changes often you can set a translation patter in CUCM to
forward the new pilot number (7010) to the original pilot number (7000). If you
don't do it this way you will have to delete the application in UCCX and create
a new one with the new pilot number.
-Austin Chiapuzio
>
Let me rephrase,
If you are talking about changing the extension dialed to get into the
application follow my earlier suggestion.
I'm not sure how you have the call going to voicemail. If anywhere in your
script there is language that forwards the call to voicemail then it needs to
be changed
