Re: Very disappointed in Viviotech

2014-04-01 Thread george.e...@ssa.gov george.e...@ssa.gov
Too bad you can't change your subject to match the change in your experience with Viviotech . . . :-\ G. ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseof

Re: Very disappointed in Viviotech

2014-04-01 Thread george.e...@ssa.gov george.e...@ssa.gov
>Ok so now I'm ok with Viviotech again.They're a fine company and >sensitive to customers hot buttons. The support guy I spoke to said >something that really pressed a button and in my usual hot-blooded fashion >I went incandescent.I really should learn to take a deep breath once in >a

Re: Very disappointed in Viviotech

2014-04-01 Thread Bryan Stevenson
That's exactly how I'd expect Jordan and crew to respond and help you out - great bunch there! Speaking as a guy who has been learning to "take it down a notch"I've had similar knee jerk reactions to support situations in general when I feel I'm being "handled" or ignored (never felt that

Re: Very disappointed in Viviotech

2014-04-01 Thread Kelly Matthews
Yeah they are really great guys! And $10 for a full month of manage support is a STEAL. :) I’ve used it on a month by month basis a couple times when I’ve needed to. On Apr 1, 2014, at 10:02 AM, Cameron Childress wrote: > > On Mon, Mar 31, 2014 at 11:46 PM, Mike K wrote: > >> We got me

Re: Very disappointed in Viviotech

2014-04-01 Thread Cameron Childress
On Mon, Mar 31, 2014 at 11:46 PM, Mike K wrote: > We got me set up for managed support and in the mean time he had > researched the answer to my problem, and we went on from there. Also, > Jordan Michaels the co-owner of Viviotech wanted to talk to me too.I > thought he was going to give

Re: Very disappointed in Viviotech

2014-03-31 Thread Mike K
Ok so now I'm ok with Viviotech again.They're a fine company and sensitive to customers hot buttons. The support guy I spoke to said something that really pressed a button and in my usual hot-blooded fashion I went incandescent.I really should learn to take a deep breath once in a whil

Very disappointed in Viviotech

2014-03-31 Thread Mike K
So I signed up with Viviotech - got a VPS. Started setting up my first hosting space after reading the documentation - had a question about why I was getting an error message that didnt seem to be covered by the documentation anywhere. Rang Viviotech. Got a jerk that told me that since I didn