[chromium-dev] Re: Discussion to take over #chrome on irc
On Fri, May 1, 2009 at 1:02 AM, Peter Kasting pkast...@chromium.org wrote: ... And since there seems little benefit in registering #chrome just to redirect it to #chromium I don't see why we'd do this. Frankly anyone able to get on IRC is able to find the right place for support. ... Some people don't even know what Chromium is, and want to just type /join #chrome on Freenode and have it work. A member of #chrome told me that lots of people try to join, mistakenly thinking it's a Google Chrome support channel. We don't need to make people to look on the Web to find out what channel to join. We should make #chrome Just Work, especially since it is so easy to do. -- Jason Spiro: software/web developer, packager, trainer, IT consultant. I support Linux, UNIX, Windows, and more. Contact me to discuss your needs. +1 (416) 992-3445 / www.jspiro.com --~--~-~--~~~---~--~~ Chromium Developers mailing list: chromium-dev@googlegroups.com View archives, change email options, or unsubscribe: http://groups.google.com/group/chromium-dev -~--~~~~--~~--~--~---
[chromium-dev] Re: Discussion to take over #chrome on irc
On Fri, May 1, 2009 at 2:06 AM, Peter Kasting pkast...@chromium.org wrote: ... IRC is absolutely the wrong method for support. Encouraging that makes everything worse. Why is it a bad method for support? Some people will do things wrong. The number of people who are doing things wrong by joining the wrong IRC channel, a communication method which didn't so much stop being relevant for normal people as much as _never start being relevant_ for normal people, is vanishingly small. ... Correct -- most people don't use IRC -- but you can install a Mibbit web-IRC gateway applet on the Chrome support site, similar to what Mozilla has done on their site. That will allow more non-geeks to use IRC. Also, we can publicly log the channel, to make the archives searchable; also, we can require that people search the forum archives before asking questions in #chrome. --~--~-~--~~~---~--~~ Chromium Developers mailing list: chromium-dev@googlegroups.com View archives, change email options, or unsubscribe: http://groups.google.com/group/chromium-dev -~--~~~~--~~--~--~---
