On Fri, May 1, 2009 at 2:06 AM, Peter Kasting <[email protected]> wrote:
... > IRC is absolutely the wrong > method for support. Encouraging that makes everything worse. Why is it a bad method for support? > Some people will do things wrong. The number of people who are doing things > wrong by joining the wrong IRC channel, a communication method which didn't > so much stop being relevant for normal people as much as _never start being > relevant_ for normal people, is vanishingly small. ... Correct -- most people don't use IRC -- but you can install a Mibbit web-IRC gateway applet on the Chrome support site, similar to what Mozilla has done on their site. That will allow more non-geeks to use IRC. Also, we can publicly log the channel, to make the archives searchable; also, we can require that people search the forum archives before asking questions in #chrome. --~--~---------~--~----~------------~-------~--~----~ Chromium Developers mailing list: [email protected] View archives, change email options, or unsubscribe: http://groups.google.com/group/chromium-dev -~----------~----~----~----~------~----~------~--~---
