[cisco-voip] CUCM 11.5 Upgrade Question

2022-02-01 Thread JASON BURWELL via cisco-voip
I'm planning an upgrade from CUCM 11.5x up to either 12.5x or 14.0x. It appears I'm going to either have to build new servers from an updated ova or make changes to the vmx file to upgrade the virtual hardware version which looks to be a supported path from Cisco as they provide a doc to do

Re: [cisco-voip] [External] Re: Faxing over CUBE SIP Trunks

2021-06-22 Thread JASON BURWELL via cisco-voip
:26 PM To: JASON BURWELL mailto:jason.burw...@foundersfcu.com>> Cc: cisco-voip mailto:cisco-voip@puck.nether.net>> Subject: [External] Re: [cisco-voip] Faxing over CUBE SIP Trunks The providers should support t38 to be reliable. On Mon, Jun 21, 2021, 2:27 PM JASON BURWELL via cisco-

Re: [cisco-voip] [EXTERNAL] RE: Faxing over CUBE SIP Trunks

2021-06-22 Thread JASON BURWELL via cisco-voip
Also, ,might need to force the max fax rate to 9600. On Jun 21, 2021, at 12:26 PM, JASON BURWELL via cisco-voip mailto:cisco-voip@puck.nether.net>> wrote: Can anyone offer some guidance doing faxing over SIP Trunks? Ever since switching to CUBE SIP trunks I’ve been having challenges with o

Re: [cisco-voip] [EXTERNAL] Re: Faxing over CUBE SIP Trunks

2021-06-22 Thread JASON BURWELL via cisco-voip
is an easy but fun/tough thing to make right. Put Wireshark on your server, it helps. Also, ,might need to force the max fax rate to 9600. On Jun 21, 2021, at 12:26 PM, JASON BURWELL via cisco-voip mailto:cisco-voip@puck.nether.net>> wrote: Can anyone offer some guidance doing

[cisco-voip] Faxing over CUBE SIP Trunks

2021-06-21 Thread JASON BURWELL via cisco-voip
Can anyone offer some guidance doing faxing over SIP Trunks? Ever since switching to CUBE SIP trunks I've been having challenges with outbound faxes. With one provider, it rarely works, the other it works most of the time but is not reliable. Sometime it fails and I resend it and works fine. I

Re: [cisco-voip] [EXTERNAL] Re: Issue with Legit DIDs Flagged as "Potential SPAM"

2021-03-29 Thread JASON BURWELL via cisco-voip
3A__defang.bcbsfl.com_defang.php-3Furl-3Dhttps-3A__aka.ms_o0ukef=DwMGaQ=CrVsPA4meZ6vEtstSPLQqC5izq21_OrN_h8zxKzEuwc=cxTKAF4Iaor9PiEwHMcKcEgAJ-ObtwqWBXjTvqngqNk=8eDTtw0fiIzSWackWNNoSP2_2xxVh2eXtEx7Jx3ktZQ=SJGI5hkruPDJ9N9sbbBsn03wr0j9t2_z9gEnZ2dOWTg=> ________ From: cisco-voip mailto:cis

Re: [cisco-voip] [EXTERNAL] Re: Issue with Legit DIDs Flagged as "Potential SPAM"

2021-03-29 Thread JASON BURWELL via cisco-voip
JASON BURWELL via cisco-voip wrote:  CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to ith...@uoguelph.ca Hello All, An issue ha

Re: [cisco-voip] [EXTERNAL] Re: Issue with Legit DIDs Flagged as "Potential SPAM"

2021-03-29 Thread JASON BURWELL via cisco-voip
TBX-MZrXlR45zPkhuT1XfY=> From: cisco-voip on behalf of JASON BURWELL via cisco-voip Sent: Saturday, March 27, 2021 9:53:09 PM To: Kent Roberts Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] [EXTERNAL] Re: Issue with Legit DIDs Flagged as "Potential

Re: [cisco-voip] [EXTERNAL] Re: Issue with Legit DIDs Flagged as "Potential SPAM"

2021-03-27 Thread JASON BURWELL via cisco-voip
. What if you send TF number, instead of a DID? On Mar 27, 2021, at 6:49 PM, JASON BURWELL via cisco-voip mailto:cisco-voip@puck.nether.net>> wrote: Hello All, An issue has come up again and I was hoping maybe someone here had delt with it and possibly ha

[cisco-voip] Issue with Legit DIDs Flagged as "Potential SPAM"

2021-03-27 Thread JASON BURWELL via cisco-voip
Hello All, An issue has come up again and I was hoping maybe someone here had delt with it and possibly had some advice. More and more, the DID numbers we send out as calling party number are being flagged as "Possible SPAM" or other types of "Probable SPAM" messages with the mobile phone

Re: [cisco-voip] [EXTERNAL] Re: UCCX 11.6 Real Time Port Usage

2020-07-10 Thread JASON BURWELL via cisco-voip
ents in the system. * Agent mode clients only receives messages related to the agent. * Has version control On Thu, Jul 9, 2020 at 4:07 PM JASON BURWELL via cisco-voip mailto:cisco-voip@puck.nether.net>> wrote: Is there any way to see real time CTI port usage with UCCX Admin AP

[cisco-voip] UCCX 11.6 Real Time Port Usage

2020-07-09 Thread JASON BURWELL via cisco-voip
Is there any way to see real time CTI port usage with UCCX Admin API? I did a quick search and it looks like it's a supported function but having trouble finding the correct name to use. Thanks Jason ___ cisco-voip mailing list

Re: [cisco-voip] [EXTERNAL] Re: CUBE Config Dial Peers

2020-06-13 Thread JASON BURWELL via cisco-voip
Thanks Brian an Anthony for all the great information and examples. My config does not look anything like this so it looks like I’ve got some work ahead of me. I’m glad to see no digit manipulation is needed in the example. I’ve been told that we have to do digit manipulation on the CUBE which

[cisco-voip] CUBE Config Dial Peers

2020-06-12 Thread JASON BURWELL via cisco-voip
Does anyone have a good, straightforward reference doc to configuring CUBE dial peers? I have what I would have thought should be a fairly basic config but I'm having trouble getting everything to work properly. I've had some assistance but it seems like a whole lot of configuration to do what

Re: [cisco-voip] [EXTERNAL] Re: 7900 Factory Reset w/out connecting to the network

2020-06-08 Thread JASON BURWELL via cisco-voip
They do. We had to set up a stand-alone TFTP server with options Enabled on a dummy network. When you do the factory reset it picks up all the attributes from the dummy network instead of the production network and cashes those. According to TAC that was the only way to do a factory reset and

Re: [cisco-voip] [EXTERNAL] Re: PSTN Calls Incorrectly Flagged as "Potential SPAM"

2020-04-03 Thread JASON BURWELL via cisco-voip
and give them call samples where your call was delivered by the called party’s carrier and masked with incorrect ANI. Let the carriers fight each other on the carrier level. Sent from my iPhone On Apr 3, 2020, at 12:13, JASON BURWELL via cisco-voip mailto:cisco-voip@puck.nether.net>

Re: [cisco-voip] [EXTERNAL] Re: PSTN Calls Incorrectly Flagged as "Potential SPAM"

2020-04-03 Thread JASON BURWELL via cisco-voip
the called party’s carrier and masked with incorrect ANI. Let the carriers fight each other on the carrier level. Sent from my iPhone On Apr 3, 2020, at 12:13, JASON BURWELL via cisco-voip mailto:cisco-voip@puck.nether.net>> wrote:  More and more I have users reporting that their out

[cisco-voip] PSTN Calls Incorrectly Flagged as "Potential SPAM"

2020-04-03 Thread JASON BURWELL via cisco-voip
More and more I have users reporting that their outbound PSTN calls are showing as "Potential SPAM" on called party phones. Its causing some real problems because these are legitimate calls that the customer in many cases has requested but they are ignoring it due to the message and if they

Re: [cisco-voip] [EXTERNAL] RE: UCCX 11.6 Real Time Logged in Resources

2020-03-17 Thread JASON BURWELL via cisco-voip
points are much less than what RTR can provide, it does give you the live logged in resources metric you're looking for. On Tue, Mar 17, 2020 at 11:26 AM JASON BURWELL via cisco-voip mailto:cisco-voip@puck.nether.net>> wrote: Thanks!! do you know if there is a newer version available than wha

Re: [cisco-voip] [EXTERNAL] RE: UCCX 11.6 Real Time Logged in Resources

2020-03-17 Thread JASON BURWELL via cisco-voip
oip-boun...@puck.nether.net>> On Behalf Of JASON BURWELL via cisco-voip Sent: Tuesday, March 17, 2020 12:16 PM To: 'cisco-voip@puck.nether.net' mailto:cisco-voip@puck.nether.net>> Subject: [cisco-voip] UCCX 11.6 Real Time Logged in Resources On UCCX 11.6 is there a way to quickly see

[cisco-voip] UCCX 11.6 Real Time Logged in Resources

2020-03-17 Thread JASON BURWELL via cisco-voip
On UCCX 11.6 is there a way to quickly see how many agents are logged in real time? TAC was not helpful with providing a solution. Thanks Jason ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] [External] Re: Help with Test Calls

2020-02-24 Thread JASON BURWELL via cisco-voip
I just called from a Verizon mobile in the Charlotte NC metro area and get the auto attendant. Works fine. I have seen these types of problems before where the routing table the carriers use to send traffic between each other is “broken” somewhere. I don’t know enough about carrier transport

Re: [cisco-voip] [EXTERNAL] Re: Join Webex Button on TOuch 10

2020-02-19 Thread JASON BURWELL via cisco-voip
:m...@webex.com> which prompts you to enter the 9-digit meeting number via DTMF. On Tue, Feb 18, 2020 at 4:12 PM JASON BURWELL via cisco-voip mailto:cisco-voip@puck.nether.net>> wrote: I noticed with CE9.10 they have now added a “Join Webex” button that appears on the Touch 10 home s

Re: [cisco-voip] [EXTERNAL] 7832 out of the box - needs to be reset to register

2020-02-18 Thread JASON BURWELL via cisco-voip
I just got a 7832 New in the box today and had the exact thing happen. Never had this problem before on 7832s. Must be a bug with the default firmware they put on this batch. Jason From: cisco-voip On Behalf Of Lelio Fulgenzi Sent: Tuesday, February 18, 2020 4:09 PM To: voyp list,

[cisco-voip] Join Webex Button on TOuch 10

2020-02-18 Thread JASON BURWELL via cisco-voip
I noticed with CE9.10 they have now added a "Join Webex" button that appears on the Touch 10 home screen that allows direct calling to a webex meeting without dialing the entire URI. This is a great feature but now I'm trying to figure out if anyone is having luck integrating this Quick connect

Re: [cisco-voip] [EXTERNAL] 12.5 Upgrade files posted on CCO

2020-02-06 Thread JASON BURWELL via cisco-voip
I’ve always wondered the same thing so I’ll be interested to hear some other answers. PUT has never worked properly for me and no one has ever been able to tell me why so I pretty much just gave up on using that and I’ve downloaded software from CCO for upgrades. When I went from 10.5 to 11.5

Re: [cisco-voip] [EXTERNAL] Re: Thoughts on options for wireless conference phones

2019-10-17 Thread JASON BURWELL via cisco-voip
Scott, what Microphone arrays are you using? The ceiling mount arrays? How do you like them? Thanks! Jason From: cisco-voip On Behalf Of Scott Voll Sent: Thursday, October 17, 2019 10:40 AM To: jcolon...@gmail.com Cc: Cisco VOIP Subject: [EXTERNAL] Re: [cisco-voip] Thoughts on options for

Re: [cisco-voip] [EXTERNAL] Re: 8800-V-KEM Background Image Issue

2019-04-23 Thread JASON BURWELL via cisco-voip
Kind of a workaround. Cisco said there was no solution other than to change the Background image the phone uses. So I created a new plain background with the company logo as a watermark in the center and made sure the coloring didn’t interfere with the button labels then applied that to the

Re: [cisco-voip] [EXTERNAL] Re: Cisco 561 Wireless Headset Ringing

2019-03-07 Thread JASON BURWELL via cisco-voip
gAJ-ObtwqWBXjTvqngqNk=PtM22oxT400bGDmX3UlhIBniMaAi607ABkTbcyq1A6o=kUFFI2eyS2XowYDV1d0ydCv7HLONYHLOZKxPOe9s-ts=>, page 28. - Ryan Ratliff On Mar 7, 2019, at 4:04 PM, JASON BURWELL via cisco-voip mailto:cisco-voip@puck.nether.net>> wrote: Has anyone using the Cisco 561 Wireless headsets

[cisco-voip] Cisco 561 Wireless Headset Ringing

2019-03-07 Thread JASON BURWELL via cisco-voip
Has anyone using the Cisco 561 Wireless headsets figured how to make the headset ring some kind of a tone when the phone rings? This is a pretty basic feature of a wireless headset and I just can't believe it does not have this feature. Don't see it mentioned in the user guide. What am I

Re: [cisco-voip] [EXTERNAL] Phones to be Deprecated in CUCM 14 (ETA 2020)

2019-02-27 Thread JASON BURWELL via cisco-voip
I’d say Cisco went beyond the call of duty on support of those models. The first Cisco IP Phones I deployed were 7960s and that was in late 2000/early 2001. Running CCM v3.0(8) and some Version of Unity on NT that didn’t really work yet. ☺ Wow, thanks for the link Matthew. Now I feel dated. ☺