Re: [cisco-voip] Cisco Webex Serviceability Connector

2021-10-25 Thread Jonathan Charles
Yep, added that, opened a TAC case, and I am still waiting On Mon, Oct 25, 2021 at 8:56 AM Tanner Ezell wrote: > Assuming it’s using the rtmt serviceability connection it would need an > admin user account created in app admin to function > > On Sun, Oct 24, 2021 at 6:07 PM Tim Smith

Re: [cisco-voip] Cisco Webex Serviceability Connector

2021-10-25 Thread Tanner Ezell
Assuming it’s using the rtmt serviceability connection it would need an admin user account created in app admin to function On Sun, Oct 24, 2021 at 6:07 PM Tim Smith wrote: > Awesome hey :) > > When I did it - I don't think UCCX was an option. > Will be great if it is now.. but I haven't had a

Re: [cisco-voip] Cisco Webex Serviceability Connector

2021-10-24 Thread Tim Smith
Awesome hey :) When I did it - I don't think UCCX was an option. Will be great if it is now.. but I haven't had a look for a while. Will check it out. Let us know if you get it going. On Sat, 23 Oct 2021 at 01:48, Jonathan Charles wrote: > Not sure, the instructions say UCCX on the Enterprise

Re: [cisco-voip] Cisco Webex Serviceability Connector

2021-10-22 Thread Jonathan Charles
anybody. > > > > Did my account team get that wrong? > > > > *From:* cisco-voip *On Behalf Of > *Jonathan > Charles > *Sent:* Friday, October 22, 2021 11:11 AM > *To:* Anthony Holloway > *Cc:* cisco-voip voyp list > *Subject:* Re: [cisco-voip] Cisco Webex

Re: [cisco-voip] Cisco Webex Serviceability Connector

2021-10-22 Thread Lelio Fulgenzi
. Did my account team get that wrong? From: cisco-voip On Behalf Of Jonathan Charles Sent: Friday, October 22, 2021 11:11 AM To: Anthony Holloway Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Cisco Webex Serviceability Connector CAUTION: This email originated from outside of the University

Re: [cisco-voip] Cisco Webex Serviceability Connector

2021-10-22 Thread Jonathan Charles
Just had my first TAC case with it... along with Cisco Intersight, TAC responded that they were pulling logs from UCS and CUCM and I didn't have to do anything at all... now, if I could just get it to talk to UCCX... Jonathan On Wed, Jun 3, 2020 at 11:39 PM Anthony Holloway <

Re: [cisco-voip] Cisco Webex Serviceability Connector

2020-06-03 Thread Anthony Holloway
Never heard of it. Looks like we're all learning something new from the list today. Thanks for sharing. On Wed, Jun 3, 2020 at 7:54 PM Tim Smith wrote: > Hi guys, > > Crossposting here possibly for some of you. > This tool is truly awesome. IMHO - If we all get on board, this will >

[cisco-voip] Cisco Webex Serviceability Connector

2020-06-03 Thread Tim Smith
Hi guys, Crossposting here possibly for some of you. This tool is truly awesome. IMHO - If we all get on board, this will definitely help drastically decrease time to resolve TAC cases. I'm sure that will benefit us all! This works to collect pretty much everything TAC needs - i.e. you can